Long John Silver's Reviews: Is It Legit?

Customer Experience

Positive experience27.9% of reviews
Neutral4.5% of reviews
Negative experience67.6% of reviews

~ Based on 330 written reviews from the US App Store.

What users say about Long John Silver's

Is Long John Silver's Safe?

Long John Silver's appears safe based on user ratings. AppsHunter Safety Score for Long John Silver's is 94/100.

This assessment is based on 28,495 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
2.2% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 28,495 App Store ratings for Long John Silver's.

Is Long John Silver's Legit?

Long John Silver's appears to be a legitimate app. AppsHunter Legitimacy Score for Long John Silver's is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nice!

Good app. Easy to use.

Hey

Great people

Pop ups

Just wait too many freaking pop-ups, you can’t get to the payment screen. If I wanted to add something, I would’ve done it before. Delete the app and going to Wendy’s.

Employees Sandy

She is always very courteous & helpful & she repreyyour company with a very high standard.

App sucks

this app sucks

Stop asking me to allow notifications. I'm not allowing notifications

Every time I open this goddamn app it spams me about push notifications. No, I'm not letting a two-bit fish place blow up my phone multiple times a day. STOP ASKING.

App will steal money

App ran a transaction before I was done with my order. No one would refund me. I never got the food. App’s fault.

New store

The new store is beautiful so much more room and it’s bright and happy. It’s a pleasure to go there not just because of that but because of the fish.

Peg Legs

I remember when you used to have these years ago, please keep them!!!!

Thank you

Long John Silvers saved my life

I had zero issues.

Read all the 1 star comments and downloaded anyways. I was extremely happy either way the flow and the confirmation received.

Not a member of online ordering or honoring promotions!!!

This store does not honor their promotions. This Store is not a member of the actual Long John Silver's community. They simply have what appears to be a bad franchise and low quality management and ownership!

Super Greasy Food

Food has went way downhill greasier each time also why are they charging 25 cents for CRUMBS?? small amount as well please get the marion il ljs like it use to be great food and free crumbs! stop the grease soaked food before this ljs goes down we jist want good food please!

App & Deals

Their app is horrible not easy to use or navigate, or deals, Captn Ds app is a lot easier and good deals!
A long John silvers has no veggie sides , have gotten Expensive!

At least the food is edible

Horrible experience ordering with this app. Several errors before finally getting to the checkout. Then had to manually enter credit card info even though I have two different payment accounts saved in my profile.

Bad ordering experience

Can’t order eat o want from app because they are out of the old bay ranch but what if I still want the meal. I can’t order it. I go to use the 10Tues code it says to use and won’t work. What a joke.
Then call the store and won’t honor anything because they have nothing to do with the app.
What a joke for a brand new building and gaining customers.
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Can’t create an account, doesn’t email or text me

It can’t text me on att or email me at gmail. I suspect they sent out too much spam so they’re ban from sending text or emails so no one can use this app. Guess I’ll buy somewhere else.

Feedback

I’m very disappointed because we can’t go online and order for Moore Illinois, which is one of the Long John Silver’s stores with the code because it’s Labor Day weekend. I think all john stores need to be able to use the code for the specialist that y’all run. That’s not fair to all the customers.

Fish & chicken

It’s always great and of course the crunchies are the best part of it all….

App into

Cannot logon. Asked for help. No support.