APP SUCKS
Love LJS.. But can not get app to work!
Decline in quality
LJS at one time was my favorite. Unfortunately, the quality of preparation has declined to being cooked or reheated till it was tough and difficult to eat. My last visit I ordered 2 sandwiches and a side of 3 shrimp. I only live 10 minutes from the restaurant and when I got home everything was cold. The shrimp was so small and hard the cat wouldn’t eat them. I was charged $3.29 for quarter sized shrimp that was uneditable. It does no good to call and let the manager know. You are told they would put your name on a list and your meal would be free the next visit. The list does not exist and no one ever heard of the “Manager” you spoke to. I believe in second chances and this was LJS’s.
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Horrible
The app will not allow for input of card information
Fish
I like fish
Frozen Fish
The fish taste like a grocery store brand frozen fish it wasn’t good at all. Back in the day it was delicious, Now it’s hideous. I could do what I got at home for much less.
Payment error
I tried to use the app today and when I got to the payment add debit credit card it kept flipping back to the schedule I said the time and date for next available went back to credit card tried to add my card. It would be back to schedule went to my account tried to add credit card there there was no option there to add credit card tried to put the order in again there’s definitely failure when trying to add my credit card today could not place an order. What a waste.Left and went to another restaurant. Who’s app would work correctly?
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Disappointed
Everything was double dipped.Warmed up.You used to get fresh cook.Not likely to buy again.
Coupon
The T-Mobile Tuesday coupon that supposedly allows you get a free fish sandwich with purchase doesn’t work on this app
App
This has to be the worse app I’ve ever downloaded.
Me
I love you long john silvers manager
Fix promo code
They need to fix the promo code error that saying it’s invalid
Employees at Long John Silver’s
Every time we go there, everybody is so nice and courtesy and wants to help they all look very clean and appropriate and ready to be working. I have the best time the food is always good. We go often thank you.
Welcome back
Hey I had you guys a few months ago and was very disappointed. Decided to give it another go after the reboot and so far I’m very pleasantly surprised. Keep it up still a fan of the flagship.
Website login new member sucks
Tried 4-5 times not worth it
Food
We got 3 $6.00 baskets for dinner. When we were about to eat our food the chicken was hard and dry and then our hush puppies were rock hard too.
I love you guys food but tonight was absolutely disgusting
I love you guys food but tonight was absolutely disgusting
Ljs
Among the many fast-food restaurants that have become part of American culture, Long John Silver's stands out for offering something different. While burgers, tacos, and pizza dominate much of the industry, Long John Silver's has built its reputation around seafood, bringing crispy fish, shrimp, chicken, and classic side dishes to customers across the United States. For many people, a visit to Long John Silver's is more than just grabbing a quick meal—it's a nostalgic experience that reminds them of family dinners, road trips, and favorite comfort foods.
One of the most distinctive qualities of Long John Silver's is its commitment to serving seafood in a fast-food environment. Seafood can often seem like something reserved for sit-down restaurants or special occasions, but Long John Silver's makes it convenient and accessible. Customers can enjoy battered fish fillets, shrimp, or seafood platters without waiting for a full-service meal. This combination of speed and seafood has helped the restaurant carve out a niche unlike almost any other national chain.
The restaurant's famous batter is one of its defining features. Light, crispy, and golden brown, the batter gives the fish and shrimp a satisfying crunch while helping retain the tenderness of the seafood inside. The contrast between the crisp exterior and flaky fish creates a texture that many customers find especially enjoyable. Whether someone orders a simple fish basket or a combination platter, the batter often becomes the highlight of the meal.
Perhaps no menu item is as iconic as the small crispy batter pieces affectionately known by fans as "crumbs" or "crispies." These bite-sized pieces of fried batter often gather at the bottom of the basket, and many customers consider them an unexpected bonus. Some diners even request extra crispies because they enjoy their crunchy texture so much. Although they are a simple byproduct of the frying process, they have become part of the restaurant's identity and contribute to the unique experience of eating at Long John Silver's.
The menu also offers variety beyond fish. Shrimp is a favorite for many guests, providing another seafood option with the same signature crisp coating. Chicken is available for customers who prefer poultry while still enjoying the restaurant's distinctive preparation style. Combination meals allow people to mix fish, shrimp, and chicken, making it easy for families or individuals to sample several different flavors in one visit.
Side dishes play an important supporting role in the overall meal. French fries provide a familiar favorite that pairs well with seafood, while coleslaw adds freshness and a creamy contrast to the fried items. Hush puppies, another classic offering, are beloved for their crispy outside and soft, flavorful interior. Many customers appreciate the balance these sides provide, creating meals that feel hearty and satisfying.
Long John Silver's also offers a variety of sauces that allow customers to personalize their meals. Malt vinegar has long been associated with fish and chips, adding a tangy brightness that complements fried seafood. Tartar sauce provides a creamy, slightly tart accompaniment to fish, while cocktail sauce brings a bit of zest to shrimp. Lemon wedges, when available, add another layer of freshness that balances the richness of the fried foods.
Another reason people appreciate Long John Silver's is the consistency of its menu. Customers generally know what to expect when they visit. Whether stopping at a familiar location or trying a different restaurant while traveling, many diners value the recognizable flavors and preparation style. Consistency is an important part of successful restaurant chains because it builds trust and encourages repeat visits.
Nostalgia also contributes significantly to the restaurant's appeal. Many people remember visiting Long John Silver's with parents or grandparents during childhood. Family dinners after sporting events, weekend outings, or vacations often included a stop for seafood baskets and hush puppies. Those memories become closely associated with the taste and atmosphere of the restaurant, making future visits meaningful beyond the food itself.
The nautical theme of Long John Silver's helps distinguish it from competitors. Inspired by the famous pirate character from Robert Louis Stevenson's novel Treasure Island, the restaurant embraces maritime imagery through its branding and décor. Although restaurant designs have changed over the years, the nautical identity has remained recognizable and reinforces the chain's focus on seafood.
Another admirable quality is that Long John Silver's fills a gap in the fast-food market. While nearly every town has multiple burger restaurants, fewer chains specialize in seafood. By focusing on fish and shrimp, the restaurant provides an option for customers seeking something different from traditional fast-food fare. This specialization has helped the brand remain memorable even as the restaurant industry has become increasingly competitive.
Value is another aspect that many customers appreciate. Combination meals often include an entrée, sides, and a drink, making it possible to enjoy a filling meal at a relatively accessible price compared to many full-service seafood restaurants. Family meal options can also make it easier for groups to share food together, reinforcing the restaurant's role as a place for casual dining.
The restaurant has also adapted over time by expanding its menu. While fried seafood remains its signature offering, many locations have introduced grilled seafood options or lighter menu choices. These additions provide alternatives for customers seeking different preparation styles while maintaining the restaurant's seafood identity. Such flexibility demonstrates a willingness to respond to changing customer preferences without abandoning the chain's core strengths.
Long John Silver's has also become something of a cultural
One of the most distinctive qualities of Long John Silver's is its commitment to serving seafood in a fast-food environment. Seafood can often seem like something reserved for sit-down restaurants or special occasions, but Long John Silver's makes it convenient and accessible. Customers can enjoy battered fish fillets, shrimp, or seafood platters without waiting for a full-service meal. This combination of speed and seafood has helped the restaurant carve out a niche unlike almost any other national chain.
The restaurant's famous batter is one of its defining features. Light, crispy, and golden brown, the batter gives the fish and shrimp a satisfying crunch while helping retain the tenderness of the seafood inside. The contrast between the crisp exterior and flaky fish creates a texture that many customers find especially enjoyable. Whether someone orders a simple fish basket or a combination platter, the batter often becomes the highlight of the meal.
Perhaps no menu item is as iconic as the small crispy batter pieces affectionately known by fans as "crumbs" or "crispies." These bite-sized pieces of fried batter often gather at the bottom of the basket, and many customers consider them an unexpected bonus. Some diners even request extra crispies because they enjoy their crunchy texture so much. Although they are a simple byproduct of the frying process, they have become part of the restaurant's identity and contribute to the unique experience of eating at Long John Silver's.
The menu also offers variety beyond fish. Shrimp is a favorite for many guests, providing another seafood option with the same signature crisp coating. Chicken is available for customers who prefer poultry while still enjoying the restaurant's distinctive preparation style. Combination meals allow people to mix fish, shrimp, and chicken, making it easy for families or individuals to sample several different flavors in one visit.
Side dishes play an important supporting role in the overall meal. French fries provide a familiar favorite that pairs well with seafood, while coleslaw adds freshness and a creamy contrast to the fried items. Hush puppies, another classic offering, are beloved for their crispy outside and soft, flavorful interior. Many customers appreciate the balance these sides provide, creating meals that feel hearty and satisfying.
Long John Silver's also offers a variety of sauces that allow customers to personalize their meals. Malt vinegar has long been associated with fish and chips, adding a tangy brightness that complements fried seafood. Tartar sauce provides a creamy, slightly tart accompaniment to fish, while cocktail sauce brings a bit of zest to shrimp. Lemon wedges, when available, add another layer of freshness that balances the richness of the fried foods.
Another reason people appreciate Long John Silver's is the consistency of its menu. Customers generally know what to expect when they visit. Whether stopping at a familiar location or trying a different restaurant while traveling, many diners value the recognizable flavors and preparation style. Consistency is an important part of successful restaurant chains because it builds trust and encourages repeat visits.
Nostalgia also contributes significantly to the restaurant's appeal. Many people remember visiting Long John Silver's with parents or grandparents during childhood. Family dinners after sporting events, weekend outings, or vacations often included a stop for seafood baskets and hush puppies. Those memories become closely associated with the taste and atmosphere of the restaurant, making future visits meaningful beyond the food itself.
The nautical theme of Long John Silver's helps distinguish it from competitors. Inspired by the famous pirate character from Robert Louis Stevenson's novel Treasure Island, the restaurant embraces maritime imagery through its branding and décor. Although restaurant designs have changed over the years, the nautical identity has remained recognizable and reinforces the chain's focus on seafood.
Another admirable quality is that Long John Silver's fills a gap in the fast-food market. While nearly every town has multiple burger restaurants, fewer chains specialize in seafood. By focusing on fish and shrimp, the restaurant provides an option for customers seeking something different from traditional fast-food fare. This specialization has helped the brand remain memorable even as the restaurant industry has become increasingly competitive.
Value is another aspect that many customers appreciate. Combination meals often include an entrée, sides, and a drink, making it possible to enjoy a filling meal at a relatively accessible price compared to many full-service seafood restaurants. Family meal options can also make it easier for groups to share food together, reinforcing the restaurant's role as a place for casual dining.
The restaurant has also adapted over time by expanding its menu. While fried seafood remains its signature offering, many locations have introduced grilled seafood options or lighter menu choices. These additions provide alternatives for customers seeking different preparation styles while maintaining the restaurant's seafood identity. Such flexibility demonstrates a willingness to respond to changing customer preferences without abandoning the chain's core strengths.
Long John Silver's has also become something of a cultural
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Lost points
Two occasions I have lost all my Rewards. I lost them without even finishing my purchase. I reached out to customer care with no response.I never finished either purchase, and my rewards were not added back ever.
Ok
Ok
Great rewards
The LJS app is great: the rewards are extremely attainable and the offers are great too. It’s so convenient and I love it.
Joke
Doesn’t work half the time
