Long John Silver's User Reviews

Customer Experience

Positive experience26.4% of reviews
Neutral4.7% of reviews
Negative experience68.9% of reviews

~ Based on 318 written reviews from the US App Store.

What users say

Is Long John Silver's Safe?

Long John Silver's appears safe based on user ratings. AppsHunter Safety Score for Long John Silver's is 94/100.

This assessment is based on 28,495 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
2.2% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 28,495 App Store ratings for Long John Silver's.

Is Long John Silver's Legit?

Long John Silver's appears to be a legitimate app. AppsHunter Legitimacy Score for Long John Silver's is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Super Greasy Food

Food has went way downhill greasier each time also why are they charging 25 cents for CRUMBS?? small amount as well please get the marion il ljs like it use to be great food and free crumbs! stop the grease soaked food before this ljs goes down we jist want good food please!

App & Deals

Their app is horrible not easy to use or navigate, or deals, Captn Ds app is a lot easier and good deals!
A long John silvers has no veggie sides , have gotten Expensive!

At least the food is edible

Horrible experience ordering with this app. Several errors before finally getting to the checkout. Then had to manually enter credit card info even though I have two different payment accounts saved in my profile.

Bad ordering experience

Can’t order eat o want from app because they are out of the old bay ranch but what if I still want the meal. I can’t order it. I go to use the 10Tues code it says to use and won’t work. What a joke.
Then call the store and won’t honor anything because they have nothing to do with the app.
What a joke for a brand new building and gaining customers.
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Can’t create an account, doesn’t email or text me

It can’t text me on att or email me at gmail. I suspect they sent out too much spam so they’re ban from sending text or emails so no one can use this app. Guess I’ll buy somewhere else.

Feedback

I’m very disappointed because we can’t go online and order for Moore Illinois, which is one of the Long John Silver’s stores with the code because it’s Labor Day weekend. I think all john stores need to be able to use the code for the specialist that y’all run. That’s not fair to all the customers.

Fish & chicken

It’s always great and of course the crunchies are the best part of it all….

App into

Cannot logon. Asked for help. No support.

Meth

I love meth

Favorite food

Best food to have just love it

Long wait time for food

Waited 25 minutes for my fish. Totally unacceptable. First time visited and not impressed by this!

Daily deal bug

Everytime I try using the daily deal you go to order it and it won’t let you add it to cart. But it’ll let you add anything that isn’t part of the daily deal. This is getting old really quick.

No hush puppies

We ordered a family meal that was supposed to come with 16 hush puppies and they did not give them to us because it was a late order and they said they were complementary anyhow, I’ll tell you what from from now on I will probably probably go to Captain D’s if Long John Silver’s is gonna be like this, I will not give them my hard earned money
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Great food

They have the best hush puppies, I love the fish also. Fresh and hot.

4th Street Location

The staff was extremely kind and helpful and the manager is one hell of a problem solver!!!!!! EVERYONE DROP YOUR DINNER PLANS AND GO TO LONG JOHN SILVERS ON 4th!!!!!

Horrible app!

Fire whoever designed this app

Payment system problems

This system changed me, said the transaction failed, I tried again - it charged me and said it failed again. I ended up having to go in, order at the counter and pay a third time. No idea how to get reimbursed for the two fails.

App sucks

It took my points while I was trying to place an order. It took a long time to build them points up

Can’t Use App to Order

I can’t use this app anymore to order from the only one that is close to me. It allows me to order from every other location but the one I actually need to order from. Trying to get any support just brings you to FAQ page. No actual customer service

APP SUCKS

Love LJS.. But can not get app to work!