LOOK User Reviews

Response from developer

We would love for you to give LOOK another try! The problem you experienced is likely because you either have a Focus Mode on or don't have LOOK Notifications enabled. Either of those will cause those buttons on the Shield Screen not to work. We have an explanation for how to fix this in our FAQs (which you can find under your profile in the LOOK app). I will go ahead and paste them below. If you are interested, here is a more detailed explanation for what you experienced: The buttons on the Shield Screen are owned by Apple. The only way we can use those buttons to Redirect you is by linking them to a LOOK notification, which then takes you to our Redirects or lets you set a Time Limit. If you have not enabled LOOK notifications or are in a focus mode then the buttons won't work. We know, it's not our ideal flow either, but the best we can do given Apple's limitations. We love being in focus mode because we don't love a constant stream of notification, so we like to set up a custom focus mode that only allows notifications from LOOK. I'll paste how to do that below too. We are really bummed you didn't have a great experience with LOOK. Intercepting and redirecting is not an easy thing to build into the iPhone given Apple's restrictions. We would love for Apple to give developers more control over how those buttons work. Hopefully they will and in the future the flow will not have to depend on notifications being enabled. If you have any additional questions we would love for you to send us an email at developers@looktheapp.com. Thank you for taking the time to post this review! - Tait & Jenny ■FAQS: ■WHEN I CLICK “LOSE POINTS” OR "KEEP POINTS" NOTHING HAPPENS? 1. Make sure you are not in a Focus Mode. Swipe down from the top right corner of your phone to open Control Center. Tap the Focus button (it might say Do Not Disturb, Sleep, Work, etc.). Check to make sure all the focus modes are off. If a focus mode is on it is highlighted, tap to turn it off. 2. Make sure LOOK notifications are enabled. Open Settings on your iPhone. Tap Notifications. Scroll down and tap LOOK. Make sure you have these settings: -"Allow Notifications" toggled ON -Under "Alerts", make sure all three (Lock Screen, Notification Center, Banners) are CHECKED -"Sounds" toggled ON (if you want) -Badges toggled ON -Show Previews set to Always -Notification Grouping set to Automatic 3. Make sure Notifications Scheduled Summary is off. Open Settings on your iPhone. Tap Notifications. Schedule Summary should be OFF. If you prefer to leave it on, make sure LOOK is not selected in the list of apps included in the summary. NOTE: Apple Intelligence may be turning on different focus modes on its own. See question below to learn how to circumvent this. ■HOW CAN I SET UP A FOCUS MODE WHERE ONLY LOOK NOTIFICATIONS COME THROUGH BUT I WON’T BE BOTHERED BY OTHER NOTIFICATIONS? 1. Go to Apple Settings and tap Focus 2. Tap the + sign at the top right corner 3. Tap Custom 4. Name your focus LOOK, pick a color, and tap Next 5. Tap Customize Focus 6. Don’t select “Intelligent Breakthrough & Silencing” 7. Tap “Choose Apps” 8. If you don’t see LOOK there, tap “Add apps” and select LOOK 9. Smart Activation should be Off ■HOW DO I STOP APPLE INTELLIGENCE FROM AUTOMATICALLY ENABLING FOCUS MODES? Option 1: Turn off Smart Activation. Open Settings. Tap Focus. Select the Focus mode that’s turning on automatically (e.g., Do Not Disturb, Sleep, etc.). Scroll down and tap Smart Activation. Toggle it off. Repeat for each Focus mode that is turning on by itself. Option 2: Turn off Apple Intelligence (newer phones only). If the behavior continues and you don’t use other Apple Intelligence features: Go to Settings > Apple Intelligence & Siri (or Apple Intelligence, depending on iOS version). Toggle "Apple Intelligence" off.