Los Angeles County User Reviews

Los Angeles County - The Works
Los Angeles County - The Works
County of Los Angeles - Department of Public Works

Customer Experience

Positive experience35.3% of reviews
Neutral5.9% of reviews
Negative experience58.8% of reviews

~ Based on 17 written reviews from the US App Store.

Is Los Angeles County Safe?

Not enough ratings yet to assess Los Angeles County.

Is Los Angeles County Legit?

Los Angeles County - The Works appears to be a legitimate app. AppsHunter Legitimacy Score for Los Angeles County is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

They don’t respond

LA County Public Works simply won’t respond, or fix issues on here. Such a waste.

Incredible

Everything you want a city to be doing. Service request feature works, and the turnaround time on the requests is incredible. Apps like this are why I enjoy living in this county.

Too Many Bugs on Revamped App

I had no problems in the past using the older version of this app. After they changed it’s appearance and features I can hardly report one problem without some type of hiccup of this buggy redesign

Latest update broke app

Latest update just gives errors when trying to do a location; once you get a valid location it then errors if trying to submit. The app worked great before, this update is a huge step backwards.

App not very easy to navigate

App not easy to navigate

New Updated Apps failed

I tried on the map is failure located , scroll down on email address stills corrupted. The New updated Beta testing on apps don’t work scroll down. I like old version like google map than new updates. Please fix bug.

Great idea. Horrible app!

This app doesn’t work at all! It just keeps saying “connecting error”, though my internet is fine. It also locks up and freezes when trying to connect. I reported an issue yesterday - or I thought I did. Then I checked the status after I reported it and it didn’t show any reports. I tried to make a report again today and now it doesn’t even work. I can select the location and then it asks to select issue, but there are no options. Can’t get beyond that. This app is just a waste of time.
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Does not work

Closes cases without actually fixing the problems.

Graffiti Cleaned Up Within a Day

Impressed how easy it was to attach a photo, tag the location and get updates on it all. Well done LA County Works Dept.

I wish it had a real map of road closures

It be nice to add road closures due for the weather, construction, Etc like the map in the

Shockingly effective

When you think of anything run by the government, efficiency and expedience are not adjectives that immediately come to mind. Which is why this app is such a pleasant surprise. I've used this app to report graffiti and road sign damage at least a half a dozen times around my house and am pleased to report that someone really is listening and taking action on the other side. You get a confirmation of your report in email and someone calls you within a couple days. Every report I've submitted has been fixed to my satisfaction within a week. Try it yourself and see what all the kids are raving about!
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Wasted my time reporting

Reported graffiti in San Pedro, which is part of LA county only to be redirected to a website and 311. So much for reporting. Delete.

Great App

I got a response within 2 weeks. This app definitely beats calling various phone numbers trying to get a response.

Great App

I found this app very useful plus it's free!! This is an app worth downloading (:

Great App!! Love it!

Such an inventive idea and well-designed app! This is a great download!

Horrible App

After sending two reports to the county on Oct. 29 for problems in the county jurisdiction, I still have not received a response and the problems still remain. Great concept but no one to do the job.

App does not work

Tried to type in several locations, the app does not find any service, even tried public work hq address