Not all rides load equally
Love to ride seems to have trouble with correct mileage and reason for rides when using a Garmin and Strava. I constantly have to correct the data. Sometimes it’s doubled, sometimes I’m cut significantly short. There doesn’t seem to be a rhyme or reason. It’s a bit cumbersome. Gladly I only monitor it in May.
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Makes it easy
Very well designed app
Sketchy
Won't upload from Strava. I ride indoors only right now due to injury. App picks up nothing. Indicates it should be able to do so. Have to input everything manually. I have it set up to automatically record...nothing. Very hard to navigate. Had higher hopes.
Gone Downhill
This company was really friendly and supportive when we started working with them in 2021. Over the years, the app and the customer service went downhill. The app got busier without getting better, and so did their team! What's worse is that when we switched to a different platform (after multiple years of feedback to help them address our concerns), they seemed to become vindictive and started sending misleading messages to the users we'd brought on and then dropped syncing with the new platform. Really disappointing for a company that claims to be about "getting more people biking". Gross.
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Terrible App
This app does not accurately record distance and you can’t edit your rides to correct it. It also does not connect to the Apple Watch. So, I’ve been trying to use Map My Ride to record my bike rides since it’s way more accurate and is supposed to connect to this app. At least it did last year, but it hasn’t uploaded my last two rides this year. The app takes you to their website for most things which is annoying…you should be able to do everything in the app. The app and the website are not user friendly and it seems impossible to contact anyone even though they have a section for that. The app crashes when trying to use the chat feature for help, so that feature is useless. I’m only using this app for a month long work event, and I would never recommend it to anyone.
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