Lowlu User Reviews

Top reviews

A fantastic experience

This is a lovely open air sauna with 4/5 dry hot saunas and cold plunge baths

Lovely helpful
Staff too

Great UX

slick UI and UX, simple booking experience

Super easy to use!

Such an easy process to book in my sessions and I never have any issues. Highly recommend.

Great app for booking sauna + plunge

5 stars

Day at Lowlu

Amazing experience!
Clean facilities, great ambiance, friendly staff, and an excellent sauna with cold plunge. A perfect place to relax and recharge. Highly recommend!

Easy to Use App and Smooth Experience

Lowlu is a very user-friendly app with a clean and intuitive design. It’s easy to navigate, making it simple to book sessions. The app works smoothly without any noticeable issues and its features are well organized, creating a seamless and enjoyable experience overall. Well done!

Customer service

Fantastic service , abeera was very helpful as I had a problem with my booking all sorted and got back to my emails very quickly.

Keeps freezing.

I have to use my work smart phone as they don’t give any option to pay with cash or card, so all the more irritating that the app constantly freezes and needs updating every week.

Apple bug

Doesn’t work on my apple phone just shuts its self

Useless UE

I open the app, it’s asks for my number (I’ve used the app before). Tells me it’s invalid / already taken but there’s no way to get off that page or put my actual details in - there goes my bank holiday sauna session.

A place of sanctuary

Lovely outdoor area and friendly and helpful staff. Wonderful!

Amazing experience & easy to book

Must go in London!!!

Solid. crisp. Easy to use app.

Easy to use sauna booking experience with, having all necessary features

So clunky and half assed

I am very excited about the opening of the Kentish Town sauna. I really hope they are better at building saunas than they apps. No option to book more than one ticket, no Autofill. Painful to use, luckily we are determined!

Works well

Clean interface, fast and doesn’t take up much space.
the sauna is good and priced well

Can’t book??

Options for locations and times do not load. Really want to get into this but stuck at the first hurdle….

No locations

Downloaded to book a sauna session but no locations come up - just says check my internet (which is fine) and I know there is a location nearby.

Response from developer

Hi, the team has fixed your issue. Kindly download the latest version and try again.