LUCKIN COFFEE USA User Reviews

Top reviews

US only

Unfortunately this app can’t be used when traveling in China where the coffee is as good as Starbucks but half the price.

Good coffee, terrible experience

Can’t add milk to my coffee using the app. Employees don’t know why, and don’t seem to care. All I wanted was a coffee and instead this “experience” takes much longer than it needs to. Pls just fix your app, most people in the US use iOS, make it work.

Not recommended

The app is annoying to use. It has pop ups and inaccurate pricing information. It’s difficult to discern which beverages can be made fully dairy free or which have dairy ingredients as their base. It’s not worth the hassle of navigating this app to order a beverage.

Reorder bug

Reordering a previous order has a confusing UX where it automatically changes the location to the closest location to you, rather than the location you had previously ordered at. I often reorder on my way home and so it automatically picks the wrong location, very annoying and confusing

Doesn’t work in Hong Kong

For some reason the USA and China saps and accounts are separate. Wouldn’t be an issue except you can’t order at the HK locations without an account.

Not good at all

It's a really stupid system, claiming to give away tons of free things, but every time you shake your phone, it gives you a 30% discount on your drink! I definitely won't buy anything from you; I support American coffee companies and I'll shop from them!

2 for $6.99 coupon not working

I tapped “Use Now” on the coupon and it’s not applying to my order, even though it’s not expired.

Luckin coffee!

I’m suprised to see that there’s barely any other reviews here? Luckin’s amazing! I would recommend ditching other fast coffee spots, this is so seamless and you get your orders in and as a student it’s astronomically more affordable than any other coffee chain! Plus they offer such amazing coffees.
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Need Nutrition Info and Sugar Free Options

Need nutrition information for all menu items not just a few ones. The U.S. market is a very health conscious one, and not being able to substitute 0-cal sweeteners for cane sugar will not be good for the business in the long run.

meh

eh ok…

Can’t order coffee in Hong Kong

This is supposed to be a global company. I’m in Hong Kong and can’t buy coffee. I thought if I had the app now that they are in the states, I’d be able to finally buy coffee in Hong Kong (because order with the app and sign up for the app with a Chinese / HK number). Total trash. Screw this company. Go Starbucks.
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Better than the competition

Went to manhattan shop. Very efficient and pleasant experience. Better than DD and not as pretentious and pricey as Starbucks. Minimal seating which I actually like.

Works flawlessly

I wanted to see the hype but I get it- way better pricing that Starbucks or Dutch Bros and I love the variety of drinks!!

Unfortunately not good!

unfortunately they follow a very absurd application and policy! there is a wheel of grass in the application but it didn't give anything when you turned it! if you are introducing a new product you should definitely give free samples and introduce it, this is my opinion! unfortunately they keep saying there is a coffee coupon and trying to sell coffee for $2! unfortunately it is unnecessary! if it is not free I am out!
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Very bad service.

Waiting in the line over 1 hour in a extremely hot weather

Wow!!!

Finally is coming to US

Rocket ride to the Moon

This app is not for those faint of heart, hold on tight folks, because this rocket is heading straight to the moon.

The Caffeine Rocket I Never Knew I Needed

Move over Starbucks, there’s a new espresso overlord in town and its name is Luckin Coffee, the chaotic genius of the caffeine universe. I walked in expecting a simple iced latte. I walked out feeling like I could solve quantum physics while running a triathlon and starting a tech company in Shenzhen.

First sip? Instant dopamine. My taste buds did a backflip, my brain saluted the barista, and my soul whispered, “Finally… we are alive.”

Let’s talk vibes. This place is part laboratory, part spaceship, part minimalist fever dream. No cashiers, no small talk, just you, your phone, and a perfectly executed drink appearing as if summoned by caffeine gods via Bluetooth.

Their Americano? Dark, smooth, mysterious—like if Batman got into third-wave coffee.
Their coconut latte? So creamy and dreamy it probably plays the ukulele.
Their limited edition drinks? Unhinged in the best way. I once had a cheese foam cold brew and loved it. I don’t know who I am anymore.

And let’s not forget the prices, so cheap it feels illegal. You half-expect Interpol to burst in mid-sip and say, “You can’t get this much quality for $2.80!”

If you’ve never had Luckin, you’re not drinking coffee, you’re just sipping regrets.

Verdict: 10/10. Would chug again. Would name my firstborn “Luckin.” Would ride into battle with a latte in each hand.
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Good Quality Low Price

Luckin coffee is the best