Lulu Money User Reviews

Customer Experience

Positive experience52.0% of reviews
Neutral6.7% of reviews
Negative experience41.3% of reviews

~ Based on 179 written reviews from the US App Store.

What users say

Is Lulu Money Safe?

Lulu Money- Money Transfer App appears safe based on user ratings. AppsHunter Safety Score for Lulu Money is 92/100.

This assessment is based on 2,057 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.3% of ratings point to a safe experience
4.4% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 2,057 App Store ratings for Lulu Money.

Is Lulu Money Legit?

Lulu Money- Money Transfer App appears to be a legitimate app. AppsHunter Legitimacy Score for Lulu Money is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ok

Ok

😡

This app gave me a very, very bad experience. It doesn't send the OTP at the correct time. I have to send resent OTP at least 20 times before I get the OTP. I felt like I didn't value the time of the people sending money. I am very disappointed in using this app.

Lulu money

I always trust lulu money

Easy transfer

Nice

Easy and great rates

Will save you so much money when compared to the banks. So easy to use also

Very good

Very good service

Fund transfer

Personally I really like it and I’m really happy right now my family get funds instantly as flash fast
Thanks for lulu exchange

Response from developer

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review. Thanks for sharing your rating with us and keep using LuLu Exchange. Warm Regards, Team LuLu Money

Very bad customer service ever had

Call not responding at all
No replay for mail

Application load

The application takes ages to be downloaded which makes me to choose another app

Response from developer

Hi, We would like to make things right for you. We request you to write back to us with the query and mobile number to customercare@ae.luluexchange.com and address your concern in the most suitable way. Team LuLu Money

Amount

Not able to transfer more than 10000qar

Online service

Very good and quick service

Good app yes

Thanks for the app Fahad

LuLu Money transfer app

This app make your life easy

Pathetic experience

Very disappointed with LuLu Exchange customer service!
I transferred money from the UAE, and the amount was deducted from my bank, but it never reached the receiver. I have been trying to contact LuLu Exchange for days—no response on live chat, no reply to emails, and they don’t even call back despite multiple requests. This is extremely frustrating and unacceptable for a financial service. I need my issue resolved urgently, but the customer support is completely unresponsive. Not recommended at all!
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Adding beneficiary is pain

This is really annoying app, they expect to fill on like 3 pages of beneficiary data within seconds!! Please fix your app, do not time/sign out when user is using the taps and navigating.. if ideal session yes, but while active session…this is really stupidity.

Response from developer

Hi, We would like to make things right for you. We request you to write back to us with the query and mobile number to customercare@luluexchange.com and address your concern in the most suitable way. Team LuLu Money

good service

good Service. fast service

Happiness points not credit- no response

I have transferred money and i had redeemed the voucher points for happiness points till now nothing got credited and none of those emails are being replied to. Very disappointed with this service

Salry card issue

I am writing to urgently report an issue with my Lulu Salary Card. My employer has confirmed that salaries were credited to all employees on Saturday morning; however, I have not yet received mine.



In addition, the Lulu Money application has not been displaying my card details or balance since that time. This is causing serious inconvenience and raising serious concerns regarding the handling of employee salaries.



It appears that there may be a delay or cash rolling practice in processing salaries through the Lulu Salary Card system. This is unacceptable, as employees rely on timely access to their wages.



I request your immediate attention to this matter and ask that my salary be made available without any further delay. Please also provide clarification regarding the cause of this issue to ensure transparency.
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Experience over 4 years : Poor. No cash... more than 10 times: without consideration for the custo

Experience over 4 years : Poor.
No cash... more than 10 times: without consideration for the customer's time and personal or professional circumstances.
They request to present an ID card despite being registered with you in the branch's system for easy processing and receipt.

Excellent payment system

Thanks for very quick