Scam. Takes your subscription money, for no returned value
Response from developer
We hear you, and we want to address this directly. Our service has evolved, and we understand that changes to features — especially ones you paid for — should be communicated clearly. If that didn't happen, we're sorry for the confusion that caused. On the subscription and refund: no one should be paying for something they can't use. Please write to us at customer.care@lumi-app.co with your account details and we'll review your situation personally. If a refund is owed, we'll make it right.
Totally wrong suggestions
Response from developer
We're sorry the recommendations didn't reflect your body type — that's exactly the kind of thing that should work right. Please write to us at customer.care@lumi-app.co with your account details and we'll look into it, including your refund request.
Hidden Fees
Informative
Response from developer
Thank you so much for this — the part about imagining a kind, helpful person speaking genuinely made our day. That's exactly the experience we're trying to create. So glad the outfits and options are hitting the mark for you ✨





