Lush Fresh Handmade Cosmetics User Reviews

Customer Experience

Positive experience31.3% of reviews
Neutral11.0% of reviews
Negative experience57.7% of reviews

~ Based on 785 written reviews from the US App Store.

What users say

Is Lush Fresh Handmade Cosmetics Safe?

Lush Fresh Handmade Cosmetics appears safe based on user ratings. AppsHunter Safety Score for Lush Fresh Handmade Cosmetics is 94/100.

This assessment is based on 10,146 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience
1.8% of ratings suggest some concerns
6.4% of ratings point to a risky experience

~ Based on 10,146 App Store ratings for Lush Fresh Handmade Cosmetics.

Is Lush Fresh Handmade Cosmetics Legit?

Lush Fresh Handmade Cosmetics appears to be a legitimate app. AppsHunter Legitimacy Score for Lush Fresh Handmade Cosmetics is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

reduction non effectuée

je devais avoir une reduction de 4€ pour ma première commande via l’application et comme par harsarf la reduction n’a pas été appliquée sur ma commande

I love you, guys 💗

You guys have the best essences ever ✨🫠❤️

Highly recommend

I absolutely love Lush. The ingredients are so fresh and do not irritate like other bath bombs, for those of us, whose bodies are more sensitive. The smells are all so good. I can take a bath and not use any perfume and get compliments all day long about how good I smell.

Functionality Issues

Apple Pay is not available.

Nice App

I like the app. It doesn’t dump my cart. Please get Apple Pay.

Apple Pay

Wasn’t able to pay aug Apple Pay with this app

lush ★

I absolutely adore all the products, it feels good to know they’re good for my skin , and the planet too!

Love

I love the creativity that goes into every product. The scents are great and I appreciate the values driven business model. I do wish some of the products lasted longer. Thank you

So silly

What is the point of downloading the app when it takes you back to the website everytime you try to view a product? And a website for a different region at that?

Love lush plus moomin

Absolutely loved lush for 15 years now but to see the moomin collab made my heart melt I didn’t think lush could get any better

Box Kitchen

Appli superbe, très beau design, j’adore cette marque. Mais j’ai une question pourquoi il n’y a pas accès à la box kitchen mensuelle ? J’ai souscris mais je dois passer par le site pour accéder à son suivi et tous ses détails.

My honest opinion

My sister and I were at the BayPlaza mall and we saw Lush for the first time. We decided to go in there and we were amazed how gorgeous everything was organized. The employee that was assisting me was so kind she was so sweet towards everyone and she greeted everyone when they walked in. I absolutely LOVE THEIR SCENTS, I told myself I wouldn’t buy anything but I found this amazing body mist it was lychee scented and I purchased it😜. I also purchased shampoo, conditioner, and leave in conditioner because lowkeyyy my hair is damaged 😐, anyways when I arrived home I used the products and the day after I washed my hair I saw a bit of improvements and hopefully if I’m consistent with these products I might see better results within my hair. Hopefully next time I’m at Bay Plaza mall, I’ll head to Lush and buy bath bombs, because omg their bathbombs are so FREAKING CUTE especially the minion one I saw🫧🥹. Overall, I 🩷 LUSH AND NO IM NOT SUGAR COATING, I’m actually being serious because I’m so fed up with these cancer causing products with hella chemicals from other brands, no shade..👀.
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Love

Some of the best products I’ve used on my skin for a long time. Being an employee makes it even sweeter and more exciting about collabs and new products.

Lush review

I love lush bc of the bath bombs

Does show QR Code

I swear this app purposely won’t load while in the lush store. Points are only earned through the app :( QR code never works for me

PLS ADD FEATURE TO REDEEM POINTS FROM RECEIPT

I understand the point system is relatively new, but it is soooo disappointing to spend a bunch of money in store only to not get points for it. Every other stores point system allows you to upload a receipt for points, or at the very least customer service is willing to help. Here they recommend you just go back to the store, return everything and repurchase. I will just return period at that point. Shocking that a company of this size and nature has this one major down fall. :-/
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Very difficult to use and make payments

Lord it took me an hour to pay for my order good god someone make this easier

Too much email

I wish there was a way to be only signed up for new product launch emails.
No matter what you set your “email preferences” to, you’ll still receive a marketing email everyday with no new products in it.

Changing the “communication preferences” to doesn’t seem to have any effect.

Can you fix it already

Laggy, horrible, tells me they won’t accept my card in Apple Pay, manually add the card details and it works. Such a stuff around tho. For a known company it’s the worst

Not at good as the old one

The old app was so easy and great to use. It fit the lush aesthetic so well. This one seems like it was made by a 3rd party- it’s so clanky and doesn’t even work better. I feel like I’m seeing ads of all the products instead of the old app where it showed the ingredients and products story. Also, half the stores have no internet inside then they want the app QR code for your points. They have no store wifi and no way of just looking up your email/phone number. Bad system. Feels like going backwards.
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