Does show QR Code
I swear this app purposely won’t load while in the lush store. Points are only earned through the app :( QR code never works for me
PLS ADD FEATURE TO REDEEM POINTS FROM RECEIPT
I understand the point system is relatively new, but it is soooo disappointing to spend a bunch of money in store only to not get points for it. Every other stores point system allows you to upload a receipt for points, or at the very least customer service is willing to help. Here they recommend you just go back to the store, return everything and repurchase. I will just return period at that point. Shocking that a company of this size and nature has this one major down fall. :-/
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Very difficult to use and make payments
Lord it took me an hour to pay for my order good god someone make this easier
Too much email
I wish there was a way to be only signed up for new product launch emails.
No matter what you set your “email preferences” to, you’ll still receive a marketing email everyday with no new products in it.
Changing the “communication preferences” to doesn’t seem to have any effect.
No matter what you set your “email preferences” to, you’ll still receive a marketing email everyday with no new products in it.
Changing the “communication preferences” to doesn’t seem to have any effect.
Can you fix it already
Laggy, horrible, tells me they won’t accept my card in Apple Pay, manually add the card details and it works. Such a stuff around tho. For a known company it’s the worst
Not at good as the old one
The old app was so easy and great to use. It fit the lush aesthetic so well. This one seems like it was made by a 3rd party- it’s so clanky and doesn’t even work better. I feel like I’m seeing ads of all the products instead of the old app where it showed the ingredients and products story. Also, half the stores have no internet inside then they want the app QR code for your points. They have no store wifi and no way of just looking up your email/phone number. Bad system. Feels like going backwards.
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Lush is the best BUT
the app and site need so much work. You have enough money. Let’s now reinvest in user experience — Faster checkouts —Fix Apple Pay. (Hasn’t worked in over 2 years on the app)
I dread the actual online experience because it feels barbaric almost. Like I’m buying something in 1990 on dialup.
Please fix it.
I dread the actual online experience because it feels barbaric almost. Like I’m buying something in 1990 on dialup.
Please fix it.
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🥰love lush!
🥰🥰🥰🥰
X four and more
X four and more
Bugs
Too many bugs! The filters aren’t working. The search also doesn’t return the same as on safari. Deleting
Love Lush! Best moisturizer
I use Lush moisturizer almost exclusively. I’ve gone from cosmetic mad to celestial to vanishing cream and now I’m at gorgeous and I’ve been using that consistently for years now. A bit pricey but at my age (37) it gives my skin what it needs. I also love that they make their products with quality ingredients and they pay their staff a living wage. I use many other products as well but the Gorgeous (self-preserving) is absolutely worth it. Also, one container lasts for months.
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Cant update
Cant update the app because I don’t have enough data but that means I can’t use the app in store and it won’t save my points that I save.
Doesn’t work
App won’t launch. Completely broken. The world used to sell stuff that actually works. Now everything is a psyop to get you to download the newest update so that apple can drain your phone battery faster and get you to buy a new phone. No reason a bath bomb app needs you to download IOS 19.7.875.100 to buy a bath bomb
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素敵な毎日をありがとうございます😊
天然の香りが本来大好きなのですが、我が家は猫🐈がいて、天然の香料を使えない毎日なので、なおさら香りが少なくなり幸せ感がすくなくなるのですが、LUSHでは、毎日ソープで、天然の良い香りに包まれて幸せを感じています。
ありがとうございます😊
ありがとうございます😊
Wonderful on line help.
I messed up an address and one call and it was all sorted.
Such a pleasure to speak to a lady that was efficient and caring and bothered to call back.
Well done Lush. All of the products i have purchased over the years have been wonderful
👍👍👍.
Such a pleasure to speak to a lady that was efficient and caring and bothered to call back.
Well done Lush. All of the products i have purchased over the years have been wonderful
👍👍👍.
In love
I love that my son and I bond over these products making bath time easy filled with forever imaginative play.
Cannot update!
I have been a LOYAL customer, but now because I cannot update the app I have to miss out. You’ve lost me- going to head over to The Body Shop!
Amazing products and ethical company. Love it 💗
I’ve been using the tofu shampoo and various hair products for years. I’m very happy. The app is easy to use, easy to get answers to your questions as well. I recommend +++
Money
Too expensive
ApplePay 💁🏻
Es wäre schön wenn ApplePay funktionieren würde… beim bezahlen immer Fehler 😞 sonst keinerlei Probleme damit 👍🏻
Bitte für zukünftige Updates beachten. Ansonsten funktioniert Sie einwandfrei 🥳
Bitte für zukünftige Updates beachten. Ansonsten funktioniert Sie einwandfrei 🥳
sign up
tried to make an account, but there’s no option to do so. the log in option is the only thing that shows up
