Wonderful product
Not working
A special way to know you’re thought of♥️
Who knows how to operate it
This divice is a glorified light
It’s like a hug from the people you love!
Luv link is so nice
Need To Update App
Wonderful family connection
Like they are with me ♥️
My bestie moved and this keeps us connected
Outdated
How I stay connected to my other half
Lamps Are Awesome, the Directions Awful
My biggest complaint is the app and its documentation. While we’ve had success sending messages and colors, it’s often unclear exactly how certain features are supposed to work. For example, it’s difficult to know whether a message was successfully received without separately contacting the other person through text or social media. Features like Color Codes are especially confusing. It’s not always clear whether you’re supposed to send a color code from your lamp settings, the recipient’s lamp settings, or somewhere else entirely. After hours of experimenting, searching online, and even using multiple AI tools to help understand the app, we still aren't completely sure how some features are intended to work. 3 AI players said the directions are vague and feels like a reverse engineering experience.
The lamps are great, but too much of the app feels like trial and error. Better instructions, clearer explanations, detailed features explanations in the box and a few complete support videos would make a huge difference.
The hardware deserves 5 stars. The app experience needs improvement.
