Great
Great
Dishonest, unsafe
I write this review standing in the cold waiting 15 mins for a Lyft ride that was quoted as arriving in 3 mins. Of course, as soon as I placed the booking I got a popup saying “your ride arrives in 8 mins, pay extra to get a ride in 4 mins”.
None of that matters though because these are random numbers. The times shown in the app are no indication of how long a car will take to arrive, but a micro-optimised dark pattern designed to keep you on the hook, not cancel, and to get some extra money out of you if possible.
For good measure, they push a stream of betting and other trash ads in my face as I check the status of my ride.
Oh, and ads for a service called Lyft Teen. I honestly laughed out loud. Who could consider this safe or acceptable for their children?
I’ve finished the review. It’s now been 20 mins. I was quoted 3. There’s nothing else that needs to be said here.
PS I forgot to mention, this isn’t an exceptional experiment, it’s actually usually like this.
None of that matters though because these are random numbers. The times shown in the app are no indication of how long a car will take to arrive, but a micro-optimised dark pattern designed to keep you on the hook, not cancel, and to get some extra money out of you if possible.
For good measure, they push a stream of betting and other trash ads in my face as I check the status of my ride.
Oh, and ads for a service called Lyft Teen. I honestly laughed out loud. Who could consider this safe or acceptable for their children?
I’ve finished the review. It’s now been 20 mins. I was quoted 3. There’s nothing else that needs to be said here.
PS I forgot to mention, this isn’t an exceptional experiment, it’s actually usually like this.
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Keeps Canceling my ride request
Three mornings in a row now, I have ordered a ride home from work. They make me wait the full time then cancel the requests. The first twi times it saves me money bc the price went down. But this is very frustrating when I need to get to my 2nd job. Of course, support id no help.
Best driver
He even played are music and drove good the whole time very comfortable
Fraudulent
Don’t use it , they give a price and charge you a different in your card , they make you wit a lot of time looking for a driver and besides is there fault they still charge you for cancellation, with out even connected to a driver.
Great Driver
Lakeisha was great! Thank you so much guys.
Solid driver
Friendly and willing to go the extra kms to help you out!
Awful
Ordered a Lyft to be dropped off at a location but was dropped off at a completely different place. Explained to Lyft that I was dropped off elsewhere and that I should get a refund since I paid to get to where I needed to be but wasn’t, and they declined and said there was nothing they could do. So my understanding is I pay for a service, not get the service, and then they just take my money and run? That’s completely fraudulent, what a joke of a company.
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Wait times
The drives have always been great and onset had any issues with my rides. My one challenge with Lyft is you pay more to get rides faster
And the wait time is still
Longer. Feels like a ploy to get the rider to pay more for the ride
And the wait time is still
Longer. Feels like a ploy to get the rider to pay more for the ride
Outstanding
Nice to get into a well kept car with a friendly driver. Great way to end my day.
Always a scam at busy events
Drivers don’t commit to requests and Lyft doesn’t commit to drivers, it really cascades down to a race to the bottom
Shema
Excellent driver shared stories about Ruwanda!!
Ever get pulled over
Yup, dude didn't have Id for insurance or registration
trash service
awful wait time, you can wait up to 20 minutes for a rider, just for the app to not even inform you that there’s no available drivers at the moment. trashy drivers trashy service trashy app
Disaster
The app will tell you there are plenty of drivers nearby— but when you order a ride, it will take forever to find one because they are lowballing drivers. They will ask if you want to pay more to get a faster ride, but they aren’t giving that money to drivers! You can’t take a regular cab because they’re destined you local taxi service.
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I moved to Audubon PA
I have really liked and appreciated the Lyft drivers in this area. I also appreciate the customer service I recently received when I was charged for a driver that cancelled though he wasn’t anywhere to be seen. Lyft handled it. I think they are a better company than UBER overall. I used to drive for both. Uber is dark
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Drake is the GOAT
BIG OWLS BIG BIRDS
excellent
excellent
No pickup
No pickup in ORD near 5 terminal. Useless
The Application
gGenerally I enjoy Lyft but I have trouble communicating with all the multi-cultural drivers. One lady had been in the states 32 years and knew next to NO English. Also, if you want to run errands with 5 minute stops at bank, convenience store, etc, the App makes you call another driver after two stops.
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