M1 User Reviews

Customer Experience

Positive experience42.5% of reviews
Neutral8.3% of reviews
Negative experience49.2% of reviews

~ Based on 530 written reviews from the US App Store.

What users say

Is M1 Safe?

M1: Invest & Bank Smarter appears safe based on user ratings. AppsHunter Safety Score for M1 is 94/100.

This assessment is based on 74,074 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.6% of ratings point to a safe experience
2.3% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 74,074 App Store ratings for M1.

Is M1 Legit?

M1: Invest & Bank Smarter appears to be a legitimate app. AppsHunter Legitimacy Score for M1 is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great concept, app a bit awkward

I’ve moved my investments here from Robinhood but find the app to be a bit confusing to navigate and sometimes it shows clearly incorrect percent change for pie slices (wildly different numbers for “all time” vs “this quarter” for a fund I’ve only held a few days)

Stop Asking Me To Rate

Stop Asking Me To Rate

Pretty easy to manage

Referred to the site by a young retired family member. Easy to use and transfer funds and my investments.

Always has problems

Every time I try and make an account there's always a problem and support doesn't know what to do.

On too of this once i managed to make one the ui sucks. Hiwever they measure the return of holdings is stupid and is costing me money. I hate this app so much.

Platform Fee for Balance Under $10K

Beware! You will be charged a monthly platform fee if your balance is not high enough.

New user

I downloaded this app to copy a portfolio from someone else and for the life of me I can’t figure out how to do it. Frustrating. I do t want to manual make the same portfolio.

M1

It’s great!!!

M1

Great app!!! Had it for years and I love it!!

Great idea - Terrible customer service and missing features

M1 Finance has a unique and innovative Pie investing concept, which is what initially attracted me to the platform. Unfortunately, that’s where most of the positives end.

The biggest issue is customer service. It is extremely difficult to reach a knowledgeable support representative. Responses are often slow, and when you do get a response, the information provided is frequently incomplete, inconsistent, or simply incorrect. This is especially frustrating when you’re dealing with investment accounts, transfers, or tax-related questions where accurate information is critical. A financial institution should inspire confidence, but M1’s support does the opposite.

For investors who follow a disciplined, long-term investing strategy, the platform is also missing several useful features:

* Better portfolio analytics and performance reporting.
* More flexible recurring investment and rebalancing options.
* Better tax reporting and tax-planning tools.
* Support for mutual funds alongside ETFs and stocks.
* More account management and customization options.
* Better research and portfolio insights to help monitor long-term performance.

Overall, M1 Finance has a strong concept but falls short in execution. Reliable customer service and continued platform improvements are essential for an investment platform, and M1 Finance currently misses the mark on both.
Show more

Disappointed.

No ability to set sell or buy prices on that I can see. Also, $3 a month for use of the platform for such a small portfolio is ridiculous when I am self directed. I am moving everything to E-Trade. So user friendly and much better support.

GREEDY MF’S

This app use to be a FREE investing app, with ZERO fees. Ridiculous

Hard to use

Hard to buy the stocks you want to purchase

Baron Funds

I really would like if you could offer the Baron Funds as an option. I mean REALLY LIKE

Truly the Master Finance App

This app allows you to easily become your own bank. For those with decent personal finance literacy, this app is undefeated. Loved it ever since I joined in 2019.

Keep me in the loop

I’ve checked every setting, given it every permission short of my actual soul, and yet... crickets. Absolute radio silence. Am I being top-secret stealth-ghosted by this app ?

Forced web login??

New app version is terrible- login is now through a pop-up web Browser doesn’t seem secure at all. Don’t know why you build an app only to force people to login through the web. Garbage app.

Amazing!

I have been using M1 for about two years now and wow . What a great company to have my investments in . This is the perfect brokerage to have longterm investments in . Their Pie investing strategy where you can choose what percent you want your investments to be is very easy so I don’t have to think about buying multiple different stocks/funds every time I deposit. Great company
Show more

Tanjelo Bonner

Faith

It should not be this hard to move my money around

I’m trying to add a bank account to put money in and it’s not intuitive at all

Helpful

This app has made me a smarter investor and has made it really easy to grow my portfolio. I feel safe knowing that they will do most of the heavy lifting in a way that helps me succeed in the world of investing. They are easy to get a hold of and quick to resolve any issues. Great app!