Great concept, app a bit awkward
Stop Asking Me To Rate
Pretty easy to manage
Always has problems
On too of this once i managed to make one the ui sucks. Hiwever they measure the return of holdings is stupid and is costing me money. I hate this app so much.
Platform Fee for Balance Under $10K
New user
M1
M1
Great idea - Terrible customer service and missing features
The biggest issue is customer service. It is extremely difficult to reach a knowledgeable support representative. Responses are often slow, and when you do get a response, the information provided is frequently incomplete, inconsistent, or simply incorrect. This is especially frustrating when you’re dealing with investment accounts, transfers, or tax-related questions where accurate information is critical. A financial institution should inspire confidence, but M1’s support does the opposite.
For investors who follow a disciplined, long-term investing strategy, the platform is also missing several useful features:
* Better portfolio analytics and performance reporting.
* More flexible recurring investment and rebalancing options.
* Better tax reporting and tax-planning tools.
* Support for mutual funds alongside ETFs and stocks.
* More account management and customization options.
* Better research and portfolio insights to help monitor long-term performance.
Overall, M1 Finance has a strong concept but falls short in execution. Reliable customer service and continued platform improvements are essential for an investment platform, and M1 Finance currently misses the mark on both.
