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Macy's: Shop, Save, and Earn

Macy's: Shop, Save, and Earn

Shopping, Rewards and Savings

2.4M ratings
1807 reviews
With Ads#44 in free Shopping
🌟 Lifestyle
🛍️ Shopping
Free
With Ads

Details

Released
December 14, 2009
Updated
October 14, 2026

Features

Background Location Access

Developer

Macys Inc
✨Promote your app ✨
Macy's: Shop, Save, and Earn screenshot #1 for iPhone
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Macy's: Shop, Save, and Earn screenshot #10 for iPhone
📈no. 44
Charts↘︎
📌Ready
Reviews summary↘︎
⭐1.8K
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
🎪3 available
Events↘︎
❓5 answered
FAQ↘︎
📦~ in 6 days
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Easily find and purchase gifts with exclusive offers, fast pickup, and delivery options. Discover personalized recommendations, trending items, and festive décor for everyone on your list. Earn rewards and get alerted to special deals.

✓Personalized For You page
✓App-only offers and early access
✓In-store barcode scanning
✓Fast pickup and delivery options
✓Star Rewards program
✓Save favorites and price drop alerts
Show original description

What users say about Macy's

Reviews of Macy's are mixed: the Shopping app is rated 4.9/5 from 2.4M App Store ratings. What users like most: seamless integration with rewards program, convenient in-app payments and wallet features. Top complaints: glitchy checkout process and payment issues, inconsistent inventory information and item availability. Summarized from real user reviews.

Positive things

  • 👍Seamless integration with rewards program
  • 🚀Convenient in-app payments and wallet features
  • 👍Personalized shopping experience with style recommendations
  • 👍Easy to track purchases and manage rewards
  • 👍Positive shopping experience for long-time customers

Negative things

  • 🐛Glitchy checkout process and payment issues
  • 🐛Inconsistent inventory information and item availability
  • 👎Frustrating return and refund policies
  • 👎Poor customer service and communication
  • 🐛Buggy app performance with crashes and freezes
See all reviews
+1

What's New in Macy's

2610.3.0

October 14, 2026

Here are a few updates we’re rolling out this week to help enhance your app experience:    We’ve fixed various bugs and rolled out miscellaneous improvements across the app Have feedback? Leave a comment so we can continue to bring you the best of Macy’s

More

Charts

Top Free

📈 44+1

Shopping

This app rose +1 position in Shopping chart.

Last updated on October 18, 2026.

Events

Read more about Scents of the Season
AvailableNew Season

Scents of the Season

Discover fragrances made for every fall mood

Oct 6, 2026 — Nov 1, 2026

Read More

Read more about Layered looks for Fall
AvailableNew Season

Layered looks for Fall

Warm textures meet polished fall style

Oct 1, 2026 — Oct 26, 2026

Read More

Read more about The Fall Style Forecast
Event EndedNew Season

The Fall Style Forecast

See the styles & trends defining the season ahead

Oct 1, 2026 — Oct 14, 2026

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

Star rewards

Tried to add star rewards several times kept getting try again later error message
quilted kittyquilted kitty

Could not add my $10 star award

I was unable to add the $10 reward that I received in the mail.
All-About-BusinessAll-About-Business

Order disaster

I attempted to order the same dress for a black tie event 3 times. They canceled the order the first time because they sent a text I had missed, which has never happened when I’ve ordered on the app. seriously. So when I noticed, I expedited shipping but it reflected the wrong day because it was 9pm and their sys hadn’t updated messaging yet and the shipment locked into Monday instead of the prior Friday as reflected on the order. Then I tried to order it to pickup in store but they need 8 days to orchestrate that. My event is tomorrow and I have no dress and I am working all day. I’m in such a bad situation- I trusted them! C’mon Macy’s! :( They refunded my expedited shipping cost but wouldn’t even give me a little star money for the yuck tomorrow.
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Static-hairStatic-hair

Love Macy’s

Macy’s is the best! I love their sales!
Lyn CantrelleLyn Cantrelle

Fave

Macys has all need. The deals are great and frequent.
Hosimo614Hosimo614
See 1802 more reviews

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User experience

🐞

Reported Bugs

5 issues

Inconsistent behavior when adding items to cart

Bug

Issues redeeming gift cards and applying discounts

Bug

Tracking information not syncing properly

Bug

Frequent app crashes and performance issues

Bug

Problems with location services and scanning features

Bug
✨

Requested Features

5 requests

Add size chart and measurement tools

Feature

Improve navigation and browsing experience

Feature

Provide better visibility into order status and delivery

Feature

Allow easier management of lists and favorites

Feature

Streamline the checkout and payment process

Feature

FAQ

What does the Macy's app do?

The app allows users to shop for a wide variety of products including apparel, accessories, beauty items, home goods, and toys. It offers features like personalized recommendations, exclusive deals, fast pickup and delivery options, and a rewards program.

What are the key features of the Macy's app?

Key features include a personalized 'For You' page, app-only offers, in-store barcode scanning for price checks, flexible pickup and delivery, the Star Rewards program for earning points, and the ability to save favorites with price drop alerts.

Is the Macy's app free to use?

Yes, the app is free to download and use. While the app itself is free, it facilitates purchases of products and may have associated fees for certain delivery options. There is also a free rewards program available.

What kind of products can I buy on the Macy's app?

You can shop for a comprehensive range of items including women's, men's, and kids' apparel, handbags, shoes, beauty and skincare products, jewelry, home goods, furniture, mattresses, kitchenware, bedding, bath items, holiday décor, and toys from brands like Toys"R"Us.

How can I get my purchases quickly?

The app offers fast fulfillment options such as free store pickup, curbside pickup, and Same-Day or Next-Day Delivery in select areas. These options help ensure you receive your items promptly, especially for time-sensitive needs like holiday gifting.