Great for my business!
I had been using Google Voice for my business for about 3 years and while it was okay, we were missing calls and texts because the notifications didn’t work well. We’d also frequently drop calls and they recently changed it to only allow calls on one phone number.
My mom told me about magic jack because she uses it for home. Set up didn’t work flawlessly, it gave an error message I couldn’t get around and customer service wasn’t open. But somehow I fixed it and was able to use the number. We have been using it on our work iPhone for about 3 months now and it’s been amazing! Never any dropped calls, voice is coming through very clear and I appreciate getting emailed voicemails so I never miss one. The hold music is a nice touch and best of all it’s really CHEAP! I highly recommend this app for your business needs.
My mom told me about magic jack because she uses it for home. Set up didn’t work flawlessly, it gave an error message I couldn’t get around and customer service wasn’t open. But somehow I fixed it and was able to use the number. We have been using it on our work iPhone for about 3 months now and it’s been amazing! Never any dropped calls, voice is coming through very clear and I appreciate getting emailed voicemails so I never miss one. The hold music is a nice touch and best of all it’s really CHEAP! I highly recommend this app for your business needs.
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Confused
Just downloaded this app to give it a try and it has no option to make an account. How are you supposed to create an account?
Luis Mendes
Awesome call
Very deceptive charges
They over charged my business for over a year. I cancelled there service and went with someone else and am glad I did. Avoid at all costs. Glad they over charged me. They saved me thousands of dollars not using them.
worst
high spam volume caller ids, all dont go vm or show up as spam, inbound call doesnt ring instead goes straigh to vm, call support doesnt know whats wrong, message undelivered everything is wrong with this app and the worst provider
SYNCING ISSUES
-NOT RECEIVING TEXT-
Not able to receive text messages as they were sent. Usually takes several attempts before the app acknowledge one being received!
-MISSING CALL LOG-
App doesn’t always show the calls that come in. I received a call today and it only shows details from yesterday. App was running in the background the entire time!
-NO CONTACT SYNCING VIA NETWORK-
MagicJack Business desk-phone does NOT show any contacts. There’s no syncing whatsoever between the MJ Business desk-phone and MJ Business app.
Not able to receive text messages as they were sent. Usually takes several attempts before the app acknowledge one being received!
-MISSING CALL LOG-
App doesn’t always show the calls that come in. I received a call today and it only shows details from yesterday. App was running in the background the entire time!
-NO CONTACT SYNCING VIA NETWORK-
MagicJack Business desk-phone does NOT show any contacts. There’s no syncing whatsoever between the MJ Business desk-phone and MJ Business app.
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Very deceptive charges
They over charged my business for over a year. I cancelled there service and went with someone else and am glad I did. Avoid at all costs.
Dan from 123 Whiting Marketing Company LLC
MagicJack has been my personal and business solution for home and business the company has fantastic phone quality and features. If your shopping around stop by MagicJack they have the prices to fit any budget. It’s worth getting.
No transfer feature
The app really needs a transfer call feature. Overall decent working app, just difficult to use on the go without having the ability to transfer calls from within the app.
Poor Cellular Connectivity
I am at wits end with this app!!! Whenever Im at the office it works great!!! But when It counts, Like being mobile, it constantly freezes up! I am forced to let the customer leave a message and then call back from a number not linked to my company!! This is not cool! My carrier is ATT and I have deleted and reinstalled this app multiple times…. MJB… your team has to fix this issue or recommend a preferred carrier if it is a cellular issue versus a VOIP issue. Please advise…
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Save a life
Shout out to that lil boy for getting free
Texting need improvement
On wi-fi the sound quality is great. Off wi-fi it’s good. The texting aspect of the app needs improvement.
One issue
Why is there a Delay on the talk when we get a phone call and we answer but it’s about 1-2 seconds delay for the customer to hear us or we hear them?
Very Disappointed
I’ve had this App for about 1 year and it has become very buggy.
1) continues to show notifications on icon, even after messages are read.
2) does not always ring.
3) often can not call from this app despite being able to place call from the regular phone.
4) app stopped delivering phone message notifications via email
5) messages do not show as contacts, just phone numbers
6) can not assign a separate phone ring tone to this app - so I need to check caller ID every time it rings to see if it’s a business call.
7) app is rarely updated or improved.
1) continues to show notifications on icon, even after messages are read.
2) does not always ring.
3) often can not call from this app despite being able to place call from the regular phone.
4) app stopped delivering phone message notifications via email
5) messages do not show as contacts, just phone numbers
6) can not assign a separate phone ring tone to this app - so I need to check caller ID every time it rings to see if it’s a business call.
7) app is rarely updated or improved.
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Service
Magic Jack is a real magic...
Not good
Not good
Totally Great
Had my doubts. It's great.
When it’s good it’s good when it’s bad it’s bad
For the most part, I am enjoying my business line. However calls occasionally get dropped on my cell phone. Its most annoying when a call comes in and when you pick it up the call gets dropped. When i am in the office however, the VOIP works great. If you are a small business looking for an office phone this works great however when using the app expect some call to drop.
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Microphone wount allow
It says enable microphone but the app wount allow me/let me to so I could not even use the app
Very Great,Give it a try
This app is awesome, saved us a lot of money, its convenient you can have your phone ring anywhere in the office or on the go.
