Poor service
I have been waiting for two weeks now for someone to assist in resetting my pin.
Worst App ever
I can’t even log in. It says I have declined the authentication even before I get the prompt to accept or decline. The help desk told to delete then reinstall the app. Didn’t help. Call centre doesn’t even get to the part where I speak to a human being. Nothing I hate more than having to use this app!
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App authentication
I struggle to log in, authentication fails even with good network. When I call the call centre I get sent from pillar to post.
I was given the number for accounts it rings unanswered.
I am 99% of the time frustrated
I was given the number for accounts it rings unanswered.
I am 99% of the time frustrated
Log in
Sometimes the app would just not open , saying i declined its access while i accepted..please fix this
Useless
The app has become utterly useless - error messages upon error messages. Unable to use it. Nothing as useless as an app that doesn’t work!
Never works always crashes
I have the Makro credit card to make payments etc. it does not always work. Sometimes it won’t all you to log in or say you password doesn’t match for no reason. Always an issue getting into the app. App cannot save credit card details. At times it even doesn’t show or pick up the amount you have paid. When you phone tech support it’s even worse. They don’t know what to do to resolve an issue on the app and just tell you to email them. Then that email gets no reply for weeks. So finally the app really isn’t useful does not make payment of the credit card easy. They want you to spend as much as possible with your credit card but they make it a mission if you want to pay them!
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Poor payment options
Simple and easy to use but lots of errors when paying! No Apple pay or Snapscan options
Cash loan
The application process is easy on the app.
Payment options
Please have an EFT option
Good Service
Excellent service especially for payment.
Poor
It was fine at first, slow but worked. Now it doesn’t even let me login. Can’t even make payments. The same error over and over. I suspect it’s a server problem because everything goes wrong when it’s the OTP. EXTREMELY FRUSTRATING
Worst
Cannot even log in and make payment. How do we pay our debts if we cannot use the app because this app is frustrating. The next thing debt collectors are calling you while they forgeting that we cannot even make payment because of the app 🤞🏾🤞🏾It is bad. May you please look for qualified IT technicians to fix the app we cannot live like this .
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Glad to have the app back online
It was a struggle when the app stopped working yhuu
Bad experience
Half the time I can’t log in. Doesn’t even utilize biometrics for ease of logging in.
Makro Apps
You have made life easy for us. I can make my payments easy at the comfort of my home and even shop online on the Makro App and have my goods delivered at my place.
Card details
I think it will be beneficial to have an option to save your card details at the moment each time one makes payment you have to manually enter your card details.
Error
I’m struggling to login, it keeps saying “Error” when I try to and won’t let me reset my password. Pls help
Mme Molefe
It is so easy for me to pay via this app, the money reflects same day. You can loan cash from the app and within hours with no paperwork money in your bank account. You can view deals from Makro from the app too. Very convenient 👏🏾👏🏾👏🏾
Doesn’t work
Downloaded the app and I’ve tried to register but after filling in my details and clicking submit it crashes and just goes blank. This has happened multiple times. I still don’t have a registered account :/
Payment not reflected
I made a payment via this app using PayU to pay my credit card…my money is gone but it didn’t reflect that I paid
