Marcus by Goldman Sachs® User Reviews

Customer Experience

Positive experience55.4% of reviews
Neutral8.8% of reviews
Negative experience35.9% of reviews

~ Based on 697 written reviews from the US App Store.

What users say

Is Marcus by Goldman Sachs® Safe?

Marcus by Goldman Sachs® appears safe based on user ratings. AppsHunter Safety Score for Marcus by Goldman Sachs® is 98/100.

This assessment is based on 264,849 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
0.9% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 264,849 App Store ratings for Marcus by Goldman Sachs®.

Is Marcus by Goldman Sachs® Legit?

Marcus by Goldman Sachs® appears to be a legitimate app. AppsHunter Legitimacy Score for Marcus by Goldman Sachs® is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easygoing

Enjoy!

Yield

If you want solid, yield with no expense ratios and fees, get yourself a nice high interest rate CD at Marcus its your best choice

Great company

Love the high yield savings account

Cant log in

The app always says Im entering the wrong password when logging in through the app. When use the browser on the phone im able to log in. Os anyone else experiencing this?

Excellent App . . .

Whenever I use this App to access my Marcus Accounts, I know it’s going to be easy to use, transfers are simple, safe and quick - if only other Banking Apps were half as good.
Well done Marcus and it’s App developers/team 🫡

App exposed personal data via data breach

Due to lack of good security practices my personal data was exposed. I tried to access their privacy monitoring tool mailed to me post breach but even that key didn’t work…

Fabulous fraud resolution!

My Marcus (Goldman Sachs) account was hacked. I was immediately notified of the fraudulent transaction which is still in pending status; but if they had not notified me as they did expeditiously, I probably would not have looked at my account. I was originally hacked in January of 2025 and about every six months I get hacked again. They put a rule into my email that sends financial and other important accounts to the “Deleted” file. I am a software engineer and even I was fooled. Eventually; I would have noticed. If I had needed that money immediately, it would have been dire. Thank you!
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The best hysa account

App is so easy to use. Transfers are quick. Funds are easy to retrieve- interest rates are one of the best.

Great

Love the app

Great savings

I really like it!!!

Savings that Stick!

I’ve tried saving money many times before, but Marcus has genuinely changed the way I approach saving. The app is simple, clean, and incredibly easy to use. I especially love being able to name my savings account, schedule recurring transfers, and clearly see the interest I’m earning.

What started as a $400 deposit has grown into a real financial safety net for me. I’ve been able to consistently save from every paycheck, earn a competitive APY, and—most importantly—actually use my savings when unexpected expenses came up without abandoning my goals. Seeing my balance rebuild afterward has made saving feel sustainable rather than restrictive.

Marcus has helped turn saving from something I wanted to do into an actual habit. I check the app regularly, celebrate my milestones, and genuinely look forward to watching my savings grow.

For the first time, I don’t just feel like I have a savings account—I feel like I’m building financial stability. That’s a pretty incredible feeling.

Highly recommend Marcus for anyone who wants a straightforward, motivating way to build their savings.
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Very good

The best bank ever,

No way to report a bug

App is usually great. Latest release however experiences catastrophic failures at some point during authentication or immediately after. There’s no way to report this bug on the Marcus website. It’s been several weeks like this.

TERRIBLE

Marcus is TERRIBLE. Customer service is just awful. I mean as an online bank what else if there for you to be good at besides banking and customer service. And Marcus’ customer service is terrible. Not at all worth the barely competitive hysa rates. After I take all of my money out of this bank which should NOT be as difficult as it is I am never using it again.
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Great Savings Opportunities

The first thing is it’s super easy to navigate and get your Balances to your Accounts and ease of use in making transactions as well as getting historical information from your account

Great rates and amazing app

Competitive rates and easy to use app. I recommend it to everyone.

Great digital bank

I was very nervous opening an account a few years ago with a digital bank because I liked being able to "walk in." However, I opened one with MGS anyway--a savings account of some type, (sorry my memory what it used to be!) Compared with ALL the banks in my area, the interest rate was FAR greater, it was very easy to navigate the website, and once or twice when I needed to make a phone call it was immediately answered instead of having to go through rounds and rounds of "press 1 for blah blah blah; press 2 ... until 8 or so, and having to make several choices before finally being able to get to a living being!!
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Lower rates

I went with Marcus because I thought the rates would compete with the highest yields . However it seems to be falling in the lower scale of the spectrum in comparison to other banks like synchronoy, etc. over all they are pretty good with easy transfers. I just wished they yield more.

Trusted

First time doing online account. Marcus trusted.

PA

The AP is so easy to use for all my transactions I love it.