Marcus by Goldman Sachs® User Reviews

Customer Experience

Positive experience54.4% of reviews
Neutral8.9% of reviews
Negative experience36.7% of reviews

~ Based on 671 written reviews from the US App Store.

What users say

Is Marcus by Goldman Sachs® Safe?

Marcus by Goldman Sachs® appears safe based on user ratings. AppsHunter Safety Score for Marcus by Goldman Sachs® is 98/100.

This assessment is based on 260,329 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
0.9% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 260,329 App Store ratings for Marcus by Goldman Sachs®.

Is Marcus by Goldman Sachs® Legit?

Marcus by Goldman Sachs® appears to be a legitimate app. AppsHunter Legitimacy Score for Marcus by Goldman Sachs® is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Save money!

Great bank to save money with!!!

Great Experience

Awesome app and experience. The interface is beautifully simple, transfers are easy, and accounts are simple to understands, with interest rates and recurring transfers all clearly shown. I love that you can have different accounts for different goals, I have ultime and it helps keep them clear. Very motivating!
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Easy

And friendly app

Great app

Intuitive and easy to use.

Easy to use and efficient

The entire process is extremely user friendly and I have had no issues depositing or withdrawing money. The interest is higher than my bank’s money market so it makes sense as a secondary savings account.

Good rate, mediocre tech

Constantly having tech issues, from opening accounts to referrals not working, the rate is great… but the app and technology needs work.

One negative

You can’t deposit checks unless you mail them. So if I want to deposit a check without having to mail it, I have to deposit it at my OTHER bank in my checking account and then transfer the funds. Dumb and time consuming. It’s 2026 Marcus, add this function!

great

Safe and secure place to store money for compound growth. Simple app.

Wire transfer

In the event that I wish to make a wire transfer, I have to call Marcus up directly. I would prefer to have the option on the app. It’s actually pretty poor.

Review

Wonderful, wonderful!

Best On Line Savings

Just like the title I believe the Marcus app and service is the best on line savings vehicle. Ease of use and solid interest rates that beat all big bank savings accounts interest rates.

Almost Excellent

Easy to use. Its one failure is the lack of 2FA.

Beneficiary setup unsuccessful

Your public information is wrong and it doesn’t let me to setup my daughter as my beneficiary.

Excellent

Great navigation, quick transfers and reliable

My Review

I am extremely satisfied with the savings account and the timelines I get my transfers and the outstanding percentage rate you get on interest

Works great

Don’t think the app could work much better.

Customer support

Terrible

Misleading on promotions

Horrible promotional tactics and horrible customer service. I signed up through the friend referral that was sent to me for the extra apr for 3 months and when I asked why I wasn’t getting the promotion I was told I didn’t sign up through the link. Which is not true at all. That is the whole reason I signed up for this account. Customer service keeps telling me that I am wrong and keeps saying there’s nothing that can be done which I know something can always be done. That is very misleading and I wish I had never signed up for this account.
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Instanity.. help

Every time you try to logon to this app you need to reset your password. It’s making me feel insane. Please fix this, I will reset it and write it down and go back on the next day and it doesn’t work I’m on my 15th password. It will tell you you can’t use an old password to when you try to reset it. It’s actually mind boggling. Please fix Marcus
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Great savings account

I’ve been using Marcus for quite some time now and never had been a issue I love using it