Marriott Bonvoy User Reviews

Customer Experience

Positive experience70.2% of reviews
Neutral6.4% of reviews
Negative experience23.3% of reviews

~ Based on 2,798 written reviews from the US App Store.

What users say

Is Marriott Bonvoy Safe?

Marriott Bonvoy: Book Hotels appears safe based on user ratings. AppsHunter Safety Score for Marriott Bonvoy is 98/100.

This assessment is based on 2,857,786 user ratings, with an App Store average of 4.9/5.

Safety Analysis

99.0% of ratings point to a safe experience
0.6% of ratings suggest some concerns
0.4% of ratings point to a risky experience

~ Based on 2,857,786 App Store ratings for Marriott Bonvoy.

Is Marriott Bonvoy Legit?

Marriott Bonvoy: Book Hotels appears to be a legitimate app. AppsHunter Legitimacy Score for Marriott Bonvoy is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Update broke the app

After updating to latest version, can't view/click the search button after entering city and dates. It's obscured by the upper tab of a results list that can't be moved. Also, after entering city, it reverts to just "map area." Basically the app is now unusable. (iOS 18.7.2 w/ lockdown enabled).
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Doesn't load USD prices for foreign hotels in the calendar search even if I select show USD.
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Mi experiencia

Todo limpio, está bien bonito y agradable. Me gusta

Love it

Enjoy it

Pitiful

The app can’t find an existing reservation and when you try to change password it made me have to call in order to reset

Courtyard Marriott nusa dua

Great hotel! Staff and resort was amazing! Buffet breakfast and pools so good! You can even use the lazy river pool from the Marriott gardens which is joined! I’d definitely go back

Fantastic Stays

Thanks Very Much For The Wonderful Services & Hotel Experiences.

My stay

Good

Nasim

I love the up! Very user friendly!

Excellent

Excellent

Muy bueno

práctico !! Y bueno

servicio

Exente empleo manía

Many unreliable updates

I have been using the app for years (lifetime titanium member). But the last updates have left us hanging with app “freezes”, slow , slow, slow loading and often require an iPad restart after updating the app. I just wish they tested it more before these endless releases!

Chat/Message Unuseable

Trying to type a message in chat doesn’t allow viewing of your message for review. Then, keyboard doesn’t show up.

Mr Wes

Yes great hotel , just that’s it there policy of not getting my points after staying months in Bahrain was very disappointing. Be careful how you book your stay

NFL Season 2027

Ruben Desane

Great App

One of the better hotel apps. Easy to navigate

الرياض حي الندي

جدا ممتاز لدي نقاط اقامه بماريوت الزمالك من 5 اللي 11 سبتمبر غرفه 1106؟لم تضاف النقاط

Rooms are pristine

Easy to book and great staff

Terrible app

It always says the service is unavailable and to try again later. So I tried it again. And again. And again. If it’s ever available, I will update my review

Gaylord Palms, Kissimmee

The Marriott Bonvoy app is very easy to use and navigate. I especially enjoy how simple it is to search for hotels in different cities and states throughout the U.S., as well as destinations outside the country. The app makes it easy to explore different properties, compare options, and find the right hotel for my travels. Everything is organized and user-friendly, which makes planning and booking trips a smooth and enjoyable experience. Overall, it’s a great app and one that I enjoy using whenever I’m planning my next stay.
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