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Massage at home | Urban

Massage at home | Urban

Book mobile massage & beauty

610 ratings
185 reviews
🌟 Lifestyle
💪 Health & Fitness
Free

Details

Released
February 4, 2015
Updated
October 26, 2026

Features

Developer

Urban Massage Ltd
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About

Book professional massage, beauty, and wellness treatments delivered directly to your home. Choose from over 50 services and enjoy a personalized spa experience in the comfort of your own space, with vetted therapists arriving in as little as 60 minutes.

✓Mobile massage and beauty treatments
✓Over 50 services available
✓Vetted and insured therapists
✓Real-time therapist tracking
✓Osteopathy and physiotherapy services
✓Vitamin drip treatments
Show original description

What users say about Massage at home | Urban

Reviews of Massage at home | Urban are mixed: the Lifestyle app is rated 4.8/5 from 610 App Store ratings. What users like most: convenient home service, easy booking process. Top complaints: unreliable service (cancellations, no-shows), overpriced services. Summarized from real user reviews.

Positive things

  • 🤩Convenient home service
  • 👍Easy booking process
  • 💆‍♀️High-quality massage therapists
  • 🕰️Wide range of appointment times
  • 🏆Excellent customer service

Negative things

  • 🚨Unreliable service (cancellations, no-shows)
  • 💰Overpriced services
  • 🔍Lack of transparency (qualifications, policies)
  • 🤖Poor app performance and bugs
  • 🗣️Unresponsive customer support
See all reviews

What's New in Massage at home | Urban

10.0.7

October 26, 2026

- Invite friends with a shareable referral link - Add bookings to your calendar - Edit bookings and select a reason for the change - Refreshed pro profile cards - Support for the Liquid Glass design - Improved Google and Apple sign-in and autofill - Fixes for cancellation, rescheduling, map and display issues - General performance optimizations and bug fixes

More

User reviews

Most RecentHighest RatedLowest Rated

Short notice cancellations

Repeated cancellations at short notice (25 minutes notice provided for one of them)
CChris-K-22

Shirin

Amazing experience, vary professionals
SShba1234

No show

He cancelled on me and then the app crashed to get in contact with customer services
CCAC.D

Very complicated

Hard to use this app…
Aabraam88

The massage therapist cancelled / NEVER AGAIN!!!

The massage therapist shows availability on the date and time you want . Once you pay you get a text that she is not available and she can do the next day. Thats so bad and selling something you don’t have. Refunds take 5 days . I booked a massage from a different app . Never again
TThebryson0
See 180 more reviews

Developer apps

Urban Pro | Mobile therapists
Urban Pro | Mobile therapists

Urban Hero is now Urban Pro

📊 Productivity

(1)

Free
With Ads
See developer apps

User experience

🐞

Reported Bugs

4 issues

Payment issues (double charges, failed transactions)

Bug

Booking process glitches (unable to select time slots)

Bug

App crashes and freezes

Bug

Inconsistent app updates causing loss of functionality

Bug
✨

Requested Features

4 requests

Ability to book multiple services at once

Feature

Option to view therapist qualifications

Feature

Improved in-app communication with therapists

Feature

Expanded service coverage beyond major cities

Feature

FAQ

What kind of services can I book through the app?

You can book a wide range of services including over 15 styles of massage (deep tissue, relaxing, pregnancy, sports), beauty treatments like facials, manicures, and waxing, as well as osteopathy, physiotherapy, and vitamin drips. The app offers over 50 different treatment options.

How does the booking process work?

The booking process is designed to be smooth and simple. You'll add your address, pick your desired treatment, choose a specific therapist, and then you can track their arrival in real time. This allows for a stress-free experience without leaving your home.

Are the therapists qualified and trustworthy?

Yes, the app features over 4,000 vetted therapists who are all insured, qualified, and reviewed by real clients. They are degree-qualified experts for services like osteopathy and physio, and NMC-registered nurses administer vitamin drips.

What areas is the app available in?

The app is currently available in major cities across the UK, including London, the South East, Manchester, Birmingham, Liverpool, Glasgow, and Edinburgh. This allows users in these urban areas to easily book in-home treatments.

Is there a cost to download and use the app?

The app itself is free to download and use. The cost is associated with the specific treatments you book through the platform. Prices vary depending on the service and duration selected.