MasterPass Scan to Pay Reviews: Is It Legit?

Customer Experience

Positive experience12.8% of reviews
Neutral2.6% of reviews
Negative experience84.6% of reviews

~ Based on 39 written reviews from the US App Store.

Is MasterPass Scan to Pay Safe?

Not enough ratings yet to assess MasterPass Scan to Pay.

Is MasterPass Scan to Pay Legit?

MasterPass Scan to Pay appears to be a legitimate app. AppsHunter Legitimacy Score for MasterPass Scan to Pay is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Dr

The app is not user friendly I have been trying for hours to link my Absa card but not a failing.

App does not open

The app doesn’t even open

The app freezes

Always have to reinstall the app . Only need to pay City of Ekurhuleni .

Scan to pay not working

Unreliable fail to complete payment. So rather use snapscan

Used to be the best, ruined

This app has been absolutely ruined. It used to ‘just work’. Now it takes ages to load with all sorts of ads and bloat. It doesn’t open from Scan to Pay links (they always want to open in FNB for some reason? And I can’t change it) and even copying the code and pasting it doesn’t work reliably (Payfast). Half the time the number won’t copy, and half the time the app won’t let me paste it. This app used to be perfect and now I am deleting it.
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Terrible

The app no longer even opens

Worked well then stopped

App worked well for a while then it stopped loading.

Thato

Just used it for the first time. Quick and easy BUT I’m concerned about Secuirity. This app has no log on details and I’ve linked my card. There should be more Secuirity measures. I just needed it now to pay my Ekhurhuleni municipal bill. That’s done, I’m delinking my my card until I need this app again. I think I’m just going to delete it actually.
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Does not work

Will not accept my card. Fail

New app

Hi the new app do not work on my iPhone 6 please can you fix the app
Thank you
Carl

App crashing

The app is crashing since the last update please fix can’t make any payments this is ridiculous

App crashing

The app is crashing since the last update and now I can’t do payments

App not working

I downloaded the app it can’t open it just closes on startup

Failed transactions

Downloaded this app thinking it would be convenient however caused frustration and embarrassment within the store as I have tried multiple times trying to make a payment despite having sufficient funds.

Second review

I am coder and tested different way’s to do payments, iphone are not able to do payments. Which is pathetic do you think only android users is going to use your app?

Bring masterpass back why do you want to change a app that was working for years?

If I could give -5 stars I will scan to pay is a useless app👎🏿👎🏿👎🏿
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Response from developer

Thank you for your feedback. We're sorry to hear about your experience and understand your frustration. We appreciate you taking the time to test the app and share your observations regarding payment functionality on iPhone devices. We'd like to investigate the issues you've encountered and better understand the specific payment scenarios that were unsuccessful. Please contact our support team at support@scantopay.io and include the mobile number linked to your Scan to Pay profile, your iPhone model, iOS version, and any error messages or screenshots you may have received. This information will help our team investigate the matter thoroughly. We also value your feedback regarding previous app versions and features. Customer feedback plays an important role in helping us improve the app and overall user experience. Thank you for bringing these concerns to our attention. The Scan to Pay Team

Can’t receive sms

First of all you to have send me a sms to activate.

Not happy anymore

The previous app I was able to pay my DSTV,TV licences etc and now it doesn’t anymore, it even rejects my bank pin🤷🏿. This was not an upgrade of the app, please bring back the old app. This is a down grade.

Pay error

Updated my app now I can’t pay DSTV. Disappointing!!!

Every transaction failing

App was brilliant when starting to use it, seamless transacting. Now the same transactions I used to do are all failing, in spite of loading alternative payment methods.

What happend to MasterPass

This app went from working perfect i could do all my accounts easy using the app to not working at all!! The developers need to be all fired!! I have to drive 40 km every month now and go stand in a que to do al 30 of my accounts one by one. Even worst i try to phone and email them and they do not answer or reply👎🏿
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