Genuine items, great prices, fast shipping!
I loves ordering from Matches, just received my Jimmy Choo shoes I ordered Thursday night and received them today on Sunday in Australia. The box was a little beat up but that’s okay considering what they’re going through atm. Usually it comes very nicely wrapped with a hand signed note of who packed your order
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My favourite place on the internet to shop
I have had an amazing experience shopping online at MATCHES ; They have an outstanding selection of designers at fantastic prices and brilliant customer service.
My deliveries have arrived consistently in a matter of a few days from when I place my order.
I have only made one return and that was easy to do and I was credited promptly.
I recommend MATCHES for luxury designer shopping.
My deliveries have arrived consistently in a matter of a few days from when I place my order.
I have only made one return and that was easy to do and I was credited promptly.
I recommend MATCHES for luxury designer shopping.
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Great App, Amazing Deals
Never have an issue using the app, never breaks or goes missing like most apps.
It does what it does always
It does what it does always
No response
Trying to return an order i Placed after March 8th and a whole week passed by with multiple emails and calls and messages trying to just get a return label as it didnt automatically give me one and stated i should contact customer support.
Once i was able to get an agent through their whatsapp after a week of waiting for a response immideatly once i got it they ended the chat canceled my return asked me to do it again and i am still facing the same problem!!
This is absurd !! Do not buy if you dont intend on keeping the purchase !!
Once i was able to get an agent through their whatsapp after a week of waiting for a response immideatly once i got it they ended the chat canceled my return asked me to do it again and i am still facing the same problem!!
This is absurd !! Do not buy if you dont intend on keeping the purchase !!
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MATCHES is a scam, do not buy from this company!
I purchased a pair of shoes on February 26th, but they did not fit so I started a refund and sent the shoes back within the allotted window, which was through March 14th. I received no status updates throughout the process and when I contacted the company they said that any orders placed before March 8th were not eligible for a refund due to an administration change and would not be issuing a refund. I am going to file a claim with my credit card company, but this experience is absolute trash. Do not buy from this company unless you want to be out hundreds of dollars when you randomly find out you can’t return things!
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You will not get a refund for faulty items
I received a faulty item and they agreed to have it returned and inspected. It was inspected and I was told I would be provided a store credit. As it was faulty I requested a refund, they agreed. Two weeks later no refund. Multiple emails sent. Phone calls made. Social media contacted. No refund. Have no disputed the transaction on PayPal.
All of their communication refers to “waiting to hear back” or “looking into my enquiry”.
No wonder they have so many bad reviews. I will never shop here again.
All of their communication refers to “waiting to hear back” or “looking into my enquiry”.
No wonder they have so many bad reviews. I will never shop here again.
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Matches don’t disappoint
When you wanting to find a good deal, Matches got you covered! High end fashion at affordable prices!!! Thanks again! First time shopping on the app and I’m obsessed!!!
Only place I shop.
Love MatchesFashion, and especially the app.
It is one of the most user friendly apps I’ve used in the fashion retail / ecomm space.
It is one of the most user friendly apps I’ve used in the fashion retail / ecomm space.
Top quality App
The Matches App, is a quality product allowing a hassle free shopping experience from start to finish.
Viewing a product is perfect with superb photo’s, and easy to follow sizing guides. The checkout process is seamless.
Then with the free delivery option and the first class packaging it makes for the best shopping experience ever. No other retailer provides the quality packaging that matches provides.
5 star service and more.
Viewing a product is perfect with superb photo’s, and easy to follow sizing guides. The checkout process is seamless.
Then with the free delivery option and the first class packaging it makes for the best shopping experience ever. No other retailer provides the quality packaging that matches provides.
5 star service and more.
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Still trying to return
Good selection but no exchange and return process is a pain. You have to have access to a printer to print out the return label. Which the system is supposed to generate automatically once you request return. But it fails at which point you are supposed to contact customer service. After three attempts, I’m still awaiting mine
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I love this app!
I can come on whenever I need to get a gift for someone or just to spoil myself they stock such amazing brands and the prices are just second to none! Love it!
Favorite Luxury Shop
Love Matches so much. Excellent selection, prices often better than elsewhere. The experience is seamless and returns are so simple. Love that duty is included in the price.
My go to place for online clothes shopping.
My go to place for online clothes shopping.
Best luxury online shopping
My absolute favourite app to shop, they have the best luxury brands and new up coming brands. Fantastic customer service always. I also recommend it to my clients when they are looking for quality pieces for their wardrobe.
One of the best shopping websites and shopping experience
Matches is simply the best.. I love their app where it’s very easy to navigate and preview items without having to get into the item.. I love that they include “shown here with” in the description of the item..I love that they have more than one video of the item to get a good idea about the product.. I love their seemless return process.. my first go to website to shop is Revolve and the next is Matches ..
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Matches is a Winner!
I can shop around and eventually find my way back to this App because it has great prices and more sizes available when I need it.
Amazing shopping experience
Have purchased a few times and so far have had an amazing experience each time. Prices are under retail for most designers which is so nice! Thank you.
Perfection
I have placed multiple orders over the past two months (Feb & Mar 2023) and the items arrive within days to the East Coast. The merchandise is exactly what was expected. I made one return because the size didn’t fit. It couldn’t have been easier. I packed the item and printed their UPS label. I dropped it at a drop off. Within days my credit card was refunded. The best feature of the business is they keep you updated via emails along the way. It is the best.
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Awful app with limited shipping
Used to love matches but they truely do not want to ship to Australian customers anymore. If you can get through their app which constantly crashes you then find half the items won’t even ship anymore, even though their minimum purchase has gone up to $800 for free shipping.
App
Really hate how I click on my wish list then click on an item and when click the arrow to go back it doesn’t go on back onto my wish list but back onto a product page
MF is unique
Exceptional shopping experiences with MF,, I really enjoy the way they serve their clients !!
