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Matterhorn

Matterhorn

The official app of Zermatt

1.3K ratings
72 reviews
✈️ Travel
Free

Details

Released
December 17, 2018
Updated
November 2, 2026

Features

Background Location Access

Developer

Bonfire AG
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About

This travel companion provides real-time updates on Zermatt, including lift and slope status, weather, webcams, and e-bus schedules. Users can purchase tickets, discover activities, and book restaurant tables.

✓Real-time lift and slope status
✓Weather and snow forecasts
✓Live webcams
✓E-bus timetables
✓In-app ticket purchasing
✓Activity and restaurant discovery
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What users say about Matterhorn

Reviews of Matterhorn are mostly negative: the Travel app is rated 4.7/5 from 1.3K App Store ratings. What users like most: good travel app, fantastic details and live cam views. Top complaints: glitchy and unstable app, poor ski map and navigation. Summarized from real user reviews.

Positive things

  • 👍Good travel app
  • 👍Fantastic details and live cam views

Negative things

  • 🐛Glitchy and unstable app
  • 🗺️Poor ski map and navigation
  • 🔑Issues with login and payment methods
  • 📍Location services not working
  • 🤔Confusing and hard to use
See all reviews
+1

What's New in Matterhorn

2.4.9

November 2, 2026

Welcome to version 2.4.9! We've further improved the Matterhorn App! Alongside enhancements to the Smartphone Ticket, we've made several adjustments to ensure the app runs even more smoothly and reliably. Enjoy exploring!

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User reviews

Most RecentHighest RatedLowest Rated

Excellent!

This is a great app if you plan to visit Zermatt. Attractions, restaurants, hotels, activities, maps, all in one place.
Cclh8712

Terrible glitchy app

Terribly glitchy app, followed instructions and it tells me that the ticket was used. Wanted to see the FAQ and select only necessary cookies and it does it even let me see FAQ unless I accept all marketing cookies from this. It’s a shame this app has to be used instead of the Apple wallet.
Ssmartuser12

Response from developer

Thank you for your honest feedback. We’re sorry for the inconvenience and appreciate you bringing these issues to our attention. 🙏🏻

Awesome!!

Best app… ever!!
RRRockster Ray

Useless

Don’t bother. And certainly do not use for buying tickets. We had nothing but trouble all day with the app and ticket. Would not load, cannot close app. Just avoid and go to tourist office and buy tickets
TTranslatorseeker

Response from developer

Thank you for your feedback. We're sorry to hear about your experience and apologize for the inconvenience. We appreciate your feedback and will pass it on to our team.🙏🏻

Won’t allow me to login

I have an aol account. Was able to create a login on the website but the app says invalid email address.
BBdub753

Response from developer

Thank you for your feedback. We’re sorry for the inconvenience. Currently, the website and app require separate logins, but we are already working on simplifying this process.😊🙏🏻

See 67 more reviews

User experience

🐞

Reported Bugs

3 issues

App crashes frequently

Bug

QR code activation issues

Bug

Inability to log in or reset password

Bug
✨

Requested Features

4 requests

Add restaurant locations to the map

Feature

Provide detailed piste maps with lift and run information

Feature

Improve offline functionality and caching

Feature

Simplify ticket/pass purchasing process

Feature

FAQ

What is Matterhorn?

Matterhorn is the official app for Zermatt, designed to be your companion for discovering the area. It provides essential information for your stay, from mountain lift status to local activities.

What information does Matterhorn provide?

Matterhorn offers real-time updates on mountain lifts and slopes, weather forecasts, live webcams, e-bus timetables, and event information. It also helps you discover restaurants and activities.

Can I buy tickets through Matterhorn?

Yes, you can conveniently buy your mountain lift and travel tickets directly within the Matterhorn app. This allows you to skip queues at the ticket counter.

How does Matterhorn personalize my experience?

You can personalize the app based on your interests in the Profile section to receive tailored recommendations for your stay. You can also subscribe to push notifications for important alerts.

What devices does Matterhorn support?

Matterhorn is supported on iPhone and iPod devices, as indicated by its platform compatibility.

How often is Matterhorn updated?

The latest version of Matterhorn is 2.4.9, and it was last updated on November 2, 2026. This suggests a history of regular updates to improve functionality.

What is the user sentiment for Matterhorn?

While users praise its good travel app features and fantastic live cam views, review insights indicate a predominantly negative overall sentiment due to issues like glitchy performance, poor map navigation, and login problems.

Does Matterhorn have ads?

No, Matterhorn does not contain advertisements. The app is free to download and use without any ad interruptions.