MB WAY Reviews: Is It Legit?

Customer Experience

Positive experience7.6% of reviews
Neutral8.4% of reviews
Negative experience84.0% of reviews

~ Based on 119 written reviews from the US App Store.

Is MB WAY Safe?

MB WAY has mixed safety signals based on user ratings. AppsHunter Safety Score for MB WAY is 54/100.

This assessment is based on 69 user ratings, with an App Store average of 2.5/5.

Safety Analysis

36.2% of ratings point to a safe experience
4.3% of ratings suggest some concerns
59.4% of ratings point to a risky experience

~ Based on 69 App Store ratings for MB WAY.

Is MB WAY Legit?

MB WAY appears to be a legitimate app. AppsHunter Legitimacy Score for MB WAY is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

English

Will not show in English. Using a +44 phone number.

The worst’s app ever

Worst app and payment flow

Doesn’t work

Tried connecting with bank account but it just freezes and doesn’t work. Useless

Não funciona muitas vezes

Ultimamente cada vez que quero pagar com mbway não funciona . Fica a pensar até expirar a operação . Aconteceu pelo menos umas 7/8 vezes que me lembro

doesn’t start

i click on the app icon, get to the starting screen with the logo and nothing else happens.

Não confiável

levantamentos em caixas multibanco não são fiáveis

Horrível para o que teria que ser…

Pavoroso app, lhe deixa na mão quando mais necessita…uma vergonha esse banking app…

Response from developer

Hello, We appreciate your feedback. We value feedback from our users, as it helps us identify areas for improvement and continue to develop MB WAY in line with the needs of those who use it every day. Thank you, The MB WAY Team

Old clunky and full of bugs

Need a lot of improvement.

Response from developer

Hello, We appreciate your feedback. We value feedback from our users, as it helps us identify areas for improvement and continue to develop MB WAY in line with the needs of those who use it every day. Thank you, The MB WAY Team

Absolute useless

What a waste of time trying to input my details and then it doesn’t even authenticate or allow me to proceed pass the PIN. Absolute joke of an app.

Currently broken with iOS 26.3

Well, cant open the app now with my current iOS and the latest update from the dev team was 4 weeks ago. Please fix

Response from developer

Good afternoon. So that we can look into the issue you’ve reported, please send an email to mbway@sibs.pt so that our technical team can review it. Thank you

Bom app

Muito eficiente sempre me ajudou 🥳

Not working

Not able to add a Revolut account …

Nunca consigo cadastrar-me

Todas as vezes que tenho efetuar o cadastro me aparece a mensagem “lamentamos mas por motivos técnicos não conseguimos efetuar a adesão”.

Já fazem 3 meses com esse mesmo erro. Se dessem ao menos uma resposta se o problema é com o banco, o cartão ou qualquer outra coisa, mas não.

The rating indicates the quality....

"Lamentamos, mas por motivos técnicos não conseguimos concluir a sua adesão ao MB WAY
Por favor, tente mais tarde ou adira ao MB WAY no MULTIBANCO.
FECHAR"


That's it. Can't accept card. Can't do anything, error message is useless.

Only Portuguese bank cards are accepted

Only Portuguese bank cards are accepted; no other European cards are accepted.

Camera does’t work

After update camera doesn’t work

Burla

Pouca informação é dada ao cliente do app para sanar problemas ocasionais oriundos de burla, app de utilização de “fraudulentos”. Péssimos em solucionar problemas e orientar os seus usuários.

Doesnt work with revolut

why? For months it doesnt work with Revolut. Fix it !

Contactless

Boa tarde. Instalei o app MB Way no iphone 16e (IOS 26) e nos ajustes do app não aparece a opção Contactless. Peço verificar. Obrigado

Change language to English

I’m unable to change the language to English and I can’t use the app