mBankIslami User Reviews

Customer Experience

Positive experience3.1% of reviews
Neutral0.0% of reviews
Negative experience96.9% of reviews

~ Based on 32 written reviews from the US App Store.

Is mBankIslami Safe?

mBankIslami has mixed safety signals based on user ratings. AppsHunter Safety Score for mBankIslami is 51/100.

This assessment is based on 48 user ratings, with an App Store average of 2.1/5.

Safety Analysis

29.2% of ratings point to a safe experience
0.0% of ratings suggest some concerns
70.8% of ratings point to a risky experience

~ Based on 48 App Store ratings for mBankIslami.

Is mBankIslami Legit?

mBankIslami is no longer available in the App Store. AppsHunter Legitimacy Score for mBankIslami is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Useless Bank Application

Most useless bank application ever. It never works when need arises. I will change my bank to get rid of this headache called bank islami.

Bad application

Very poorly managed application. App dies every time I open to look at my accounts.

hellow bhai kya ghatiya app bnai ha apny

bohat hi koi ghatiya app ha data b zaya or time b banany waly py lanat šŸ™‚ or jitni der tak sai ni hoti musalsal lanat šŸ™‚

Constantly Crashing

App is not working from last 2 months so far, it is kicking you out immediately while login, complaint twice to head office but the app is still same useless app & bank service

App is crashing since last update 5months ago

Another update but it still crash right after login it’s been 5 months without an app. What a shame to app but no one test it before put into production mode.
Change your development team and head. Embarrassing to be a real bank.

I can’t believe a bank this big doesn’t test updates apps before. My app logs in and crash after a 1 second. It’s been more than 2 months and they haven’t fixed it. This happens on every time new update is launched. I’m thinking of going to Mezaan Bank.
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This app is a ā€œCrashing Kingā€ šŸ‘‘

Extremely poor and low quality app. It crashes every time a new update is launched. Developer has taken no action or updated the app for months to fix the issue. It is unacceptable that the bank's app crashes every time they release an update. Customers rely on the app to manage their finances, and the constant crashing can cause serious issues. It's unacceptable that the bank has not taken steps to resolve this issue and make the app more reliable. They need to take responsibility and fix this problem immediately to ensure that their customers have a better experience.
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App is crashing since last update 2months ago

I can’t believe a bank this big doesn’t test updates apps before. My app logs in and crash after a 1 second. It’s been more than 2 months and they haven’t fixed it. This happens on every time new update is launched. I’m thinking of going to Mezaan Bank.

How to update?

I just received a msg from Bank Islami to update the app but I can’t find the update option anywhere. Can anyone please help me?
This is the worst bank app I’ve used so far.
It suddenly stops working on petrol pumps/ markets etc. It is so embarrassing. The money gets cut from account but the third party doesn’t receive it. I had to pay twice at the petrol pump (with card and then cash) because the card wasn’t working.
Kindly, resolve the issues
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App

Still waiting for it to fixed after three days

Narky!

I have used loads bank apps. But this one insanely horrendous.
BankIslami still in 1922

Crashes

Haven’t been able to login using may 13 pro max since Nov 2021

App crashes white screen after latest updates

In iPhone 6. Please quickly fixed the bug.

When double tapping it shows app preview open but doesn’t stays there & closes

I’ll change my review upon your Urgent Response

Thanks

Outages are the norm

The app has a downtime frequency that is surprisingly high, particularly for an institution that certainly has the resources to produce something far better. The app experience has been so bothersome that I’ve decided to close my account with the bank and stick to better alternatives for my own sanity.
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Response from developer

Dear user, sorry for the inconvenience caused. Please share your details on app@bankislami.com.pk so our representative will contact you to resolve your query.

Balance ??

Can’t check my bank balance through app! Why ??

Response from developer

Please share your contact details to resolve your problem or you email us at contact.center@bankislami.com.pk or you may call us at 021-111475264

Not working on iPad Air

Please fix the issue, I am not able to log in on the latest iPad Air at all, the app freezes doesn’t go beyond

Doesn’t work on iphone 12

This app need some serious update, it crashes all the time and now its not even working on iphone12.

Response from developer

Dear User, we regret the inconvenience you had to face. You are requested to please update / reinstall the application. For better assistance please call 021 111475264 or email us at app@bankislami.com.pk

Always issues

App doesn't work when needed, always remain some issues, and the app works once in a while, then their server halts and data doesn't fetch,

Response from developer

Dear User, we regret the inconvenience you had to face. You are requested to please update / reinstall the application. For better assistance please call 021 111475264 or email us at app@bankislami.com.pk

App not working on iOS device

The app is not working on iOS devices any more. I checked it on 2 iOS devices and was unable to login on both. However, when i tried it on an android device the login was successful. The developer shall look into this issue. I hope BIPL will not ignore this like it does with most of its consumer’s issues these days.
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Response from developer

Dear User, the inconvenience caused to you is deeply regretted.Please download our new application from App store.

Disgusting

Never works On Iphones/IOS.
Can’t make Online Payments!
Can’t pay at Shops or Petrol Pumps.
Always maintenance Going On still never works.
Utter Useless

Response from developer

Dear User, we reĀ­Ā­gret for the inĀ­Ā­Ā­conĀ­veĀ­nience our team is workĀ­ing on it to reĀ­Ā­solve the matĀ­ter on priĀ­orĀ­iĀ­Ā­ty.

Login failed

I cant login my account through this app.Abregular bad experience.

Response from developer

Dear User, we reĀ­Ā­gret for the inĀ­Ā­Ā­conĀ­veĀ­nience our team is workĀ­ing on it to reĀ­Ā­solve the matĀ­ter on priĀ­orĀ­iĀ­Ā­ty.