Degrading professionalism
This is cheating and low professional approach.
I noticed on many parameters Medanta is degrading professionalism.
At counter no 3 so outsourced guy was seating. Around 10 persons asked where is counter no 8 or 7. He did not assist rather told to check with counter no 1.
Response from developer
Dear Sir/Ma'am, we are concerned to note your feedback. Kindly share your contact details at feedback@medanta.org so our team can review the matter and connect with you appropriately. Team Medanta
Best app
Response from developer
Dear Deepa, Thank you for your kind words. We are glad to hear that you are satisfied with our services. Your support motivates us to continue striving for excellence. Team Medanta
Unsatisfactory
Response from developer
Dear Anshuman, We’re sorry to hear about your experience. We request you to please share your contact details at feedback@medanta.org. Our concerned team will connect with you at the earliest to address the issue.
App
Response from developer
Dear Mukul, Thank you for your feedback. We’re glad to know that you found our app useful and that it enhanced your experience. Team Medanta
Medanta Clinic in Orchid Gardens, Sun City, Sector 54
Thanks
Response from developer
Dear Mr Bedi, We understand your concern. Your suggestion has been noted and will be shared with the relevant team for their review and consideration. Team Medanta
Dont know where is it downloading the reports
Response from developer
Dear Pulkit, We understand your concern and the inconvenience you faced while downloading your reports. Please share your contact details at feedback@medanta.org, so our team can connect with you and assist in resolving the issue. Team Medanta
Life's Easy
Response from developer
Dear Shreya, Thank you for your kind appreciation. We’re glad to know that our app have helped simplify your healthcare journey. Your feedback truly encourages us to keep enhancing the experience. Warm Regards, Team Medanta
Poor features
Response from developer
Dear Sir/Ma'am, We understand your concern and are here to help. Kindly share your contact details at feedback@medanta.org, so our team can connect with you to assist better. Regards, Team Medanta
Amazing app
Response from developer
Dear Shobhit, We are glad to know that you liked the app and found the interface easy and pleasant to use. Your feedback encourages us to keep improving your digital experience. Warm regards, Team Medanta
For home service
Best app for all my medical stuff
Still needs token
Customers service
Broken App and Useless Customer Support – Extremely Frustrating Experience
I even tried calling customer care multiple times (spoke to at least half a dozen executives over 8+ hours), but all they do is read out what the system shows — “pending.” No real help, no alternative, no urgency to resolve the issue. The doctor is available, I am willing to pay, yet because of their shoddy app and zero ownership from support, I am left helpless.
It is shocking that a reputed hospital like Medanta can have such poor IT infrastructure and such an unhelpful support team. Patients already come here with enough stress; the last thing we need is wasted time, repeated follow-ups, and absolutely no resolution for something as basic as booking an appointment.
Medanta really needs to fix their app and seriously train their customer care team. This level of service is unacceptable and deeply disappointing.
Can’t download or view notes or prescriptions
Best Hospital App
Review
App not working properly
Unnecessary app
The patient have download it in order to know if reports are ready or not.
