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Medocity Digital Care

Medocity Digital Care

by MEDOCITY, INC.

14 ratings
5 reviews
💪 Health & Fitness
🏥 Medical

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • April 26, 2020
  • March 29, 2024

Features

Developer

MEDOCITY, INC.
✨Promote your app ✨
Medocity Digital Care screenshot #1 for iPhone
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🔄6+ apps
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❓8 answered
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About

Connect with health coaches and care advocates to manage your health goals and vital signs. Sync with wearable devices and access resources to improve your well-being. Available exclusively for Cigna medical customers.

✓Connect with health coaches
✓Monitor health goals and vitals
✓Sync with wearable devices
✓Message care advocates
✓Access health resources
✓Integrates with Apple Health
Show original description

What's New in Medocity Digital Care

1.33

March 29, 2024

Bug fixes and Improvements

User reviews

Most RecentHighest RatedLowest Rated

No help

Discouraging. Reams of information, unclear expectations punctuated with bits of support you can get on the website.

I’m feeling unwell and overwhelmed by healthcare and insurance - more so after a few weeks in this program/app.
JPoutsideJPoutside

Response from developer

Hi JPoutside, We understand how overwhelming healthcare information can be to customers, especially when you're not feeling well. Our apologies if our application didn't meet your expectations regarding clarity. We strive to provide comprehensive information while ensuring it's easily understandable. We appreciate your feedback. We want to ensure that you have a positive experience with the Medocity application, and we're committed to assisting you through your healthcare journey. If you would like to contact us directly to discuss your concerns further, feel free to email us at “Support@Medocity.com.” Thank you again for sharing your concerns. Regards, Medocity Support

Bugs

Will not allow me to register
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App will not allow me to register

Having surgery. They called said download app and nurse will help you. They sent the link and I can not register person said that happens often try later. Still can not register.
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Can’t even register

Doesn’t recognize input to create password field, wildly unacceptable for a company this size. Feels like a half clever way to offer services without ever fulfilling the promise
dj_condj_con

Response from developer

Hello dj_con, We are sorry you could not register on the Medocity Digital Care App. At Medocity we go to extreme lengths to ensure that our customers have a positive user experience. When you selected the provided registration link you should be presented with a pre-populated registration page allowing you to enter a unique password for future use to access the app. In your specific situation we would need a few more details to understand why your password input is not recognized. If you are still experiencing this issue, kindly email us at "Support@medocity.com" so we may further assist you. Sincerely, Medocity Customer Care Team

No update

Can’t use the app. Keeps saying there is an update available when there is not one on the App Store.
Cory Weston (Darth Kal-El)Cory Weston (Darth Kal-El)

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FAQ

What is Medocity Digital Care?

Medocity Digital Care connects Cigna customers with health coaches and care advocates. It allows users to monitor health goals, vital signs, and communicate with their support team.

Who can use Medocity Digital Care?

Medocity Digital Care is exclusively available for Cigna medical customers. It is designed to support their health and wellness journey.

How does Medocity Digital Care track health data?

The app retrieves vital signs using Apple Health and Direct Bluetooth Connection. It also allows syncing with wearable devices for comprehensive health monitoring.

Can I message my health coach through Medocity Digital Care?

Yes, Medocity Digital Care enables users to message their assigned coach or care advocate directly within the app for support and guidance.

What devices is Medocity Digital Care available on?

Medocity Digital Care is accessible on smartphones, tablets, and PCs, ensuring users can manage their health across multiple platforms.

How often is Medocity Digital Care updated?

The app was last updated on March 29, 2024, with version 1.33. This indicates regular maintenance and feature enhancements.

What is the user rating for Medocity Digital Care?

Medocity Digital Care has a strong user rating of 4.4 stars, based on 14 ratings, suggesting positive user experiences.

Does Medocity Digital Care have ads?

The provided data does not indicate the presence of advertisements within the Medocity Digital Care app. It is offered as a free service to Cigna customers.