No help
I’m feeling unwell and overwhelmed by healthcare and insurance - more so after a few weeks in this program/app.
Response from developer
Hi JPoutside, We understand how overwhelming healthcare information can be to customers, especially when you're not feeling well. Our apologies if our application didn't meet your expectations regarding clarity. We strive to provide comprehensive information while ensuring it's easily understandable. We appreciate your feedback. We want to ensure that you have a positive experience with the Medocity application, and we're committed to assisting you through your healthcare journey. If you would like to contact us directly to discuss your concerns further, feel free to email us at “Support@Medocity.com.” Thank you again for sharing your concerns. Regards, Medocity Support
Bugs
App will not allow me to register
Can’t even register
Response from developer
Hello dj_con, We are sorry you could not register on the Medocity Digital Care App. At Medocity we go to extreme lengths to ensure that our customers have a positive user experience. When you selected the provided registration link you should be presented with a pre-populated registration page allowing you to enter a unique password for future use to access the app. In your specific situation we would need a few more details to understand why your password input is not recognized. If you are still experiencing this issue, kindly email us at "Support@medocity.com" so we may further assist you. Sincerely, Medocity Customer Care Team
