Medtronic
I love my and feel safe because Medtronic’s keeps my pacemaker monitored 24/7.
Worthless
Very user unfriendly. Outdated technology.
The app is great
So many complaints from people clearly don’t understand what the app is for. This app clearly states it’s for clinicians, not patients and their caregivers. I don’t download an app for ordering food and then complain no one came to pick me up to give me a ride. Before you waste hours trying to figure out why the app isn’t working, you should probably read to see what the app is used for.
For those looking to use this app for its intended purpose (clinicians), it’s great and serves its purpose.
For those looking to use this app for its intended purpose (clinicians), it’s great and serves its purpose.
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PLEASE READ clinician app not for PATIENTS
For everyone trying to use this app; this is for CLINICIANS. Not patients. Patients only have access to the MCL heart app with the pacemaker/ICD’s.
One of my EP’s explained his log in for carelink was for ALL of his current Medtronic patients; and there is no way to log in without being able to pull up multiple patient profiles currently; which is why he couldn’t give me the login for mine; (it was the hospitals carelink provider login and would give me acess to all his patients information).
Medtronic is behind the time here; I’ve been begging them for access to my loop information; pacemaker transmission data through a carelink portal for PATIENTS but it’s falling on deaf ears for years.
Anyway don’t waste your time with this app it’s for providers. If your looking for any access to your pacemaker it’s the MCL heart app
One of my EP’s explained his log in for carelink was for ALL of his current Medtronic patients; and there is no way to log in without being able to pull up multiple patient profiles currently; which is why he couldn’t give me the login for mine; (it was the hospitals carelink provider login and would give me acess to all his patients information).
Medtronic is behind the time here; I’ve been begging them for access to my loop information; pacemaker transmission data through a carelink portal for PATIENTS but it’s falling on deaf ears for years.
Anyway don’t waste your time with this app it’s for providers. If your looking for any access to your pacemaker it’s the MCL heart app
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No help help desk
I had to reinstall the app on my husband’s phone. Finally managed to figure out how to get to the CareLink site - mycarelink.com. Thought I updated the password through the website site. Neither password is working to get the app logged back in so I can send a transmission. Someone needs to know how to troubleshoot this stuff. Now I need to call AGAIN to try getting the app linked to his account. What’s the likelyhood that I will be able to get help?
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Couldn’t be worse
This app is so absolutely frustrating. Every update makes it impossible to access. I forgot my password, so I was directed to the webpage to change it. Finally managed to get to the obscure website and change the password. App won’t recognize it. Hours...literally hours on the phone getting shifted from one phone to another to wait on hold for periods ranging 20-30 minutes. I hope the same people who designed the app aren’t the same ones who designed my pacemaker....or I’m in trouble.
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One thing needed
Love the app BUT please add the ability to edit prior notes!
Tell how much
Tell how much you really hate this app.
pmakeruser
I have been trying to log in throughut the day. The system is crapped. Have repeatedly registered and changed passwords and I get the same idiotic message- either my Pw or Id is wrong. Also spent some 30 mins to get to an agent via phone who was of absolutely no help- simply ignorant blaming Apple. I am sick literally and need a pacemaker readout and 12 hours later cant obtain it due to Metronic idiocy and incompetence.
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It's quick, but need more information
I use this application for a clinic of about 100 patients on a daily basis. It is much faster than the actual Carelink website.
If this app had active transmission lists and other transmission lists it would be great. I hope someone reads this review as those changes would help many other clinics around the country.
***update***
Still no active transmissions lists. Thanks ...
If this app had active transmission lists and other transmission lists it would be great. I hope someone reads this review as those changes would help many other clinics around the country.
***update***
Still no active transmissions lists. Thanks ...
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No CARELINK Connection
This app doesn't allow for connectivity to Medtronic's Carelink system. I spent 20 minutes on hold with tech support waiting to speak with someone then when I was connected the operator put me on hold to research the problem, came back and advised me to change my phone's browser. Only after doing research here did I discover that this app is only intended for medical professionals. My home computer's OS isn't up to date enough to run CareLink so I was hoping to take the Medtronic MyLearning educational modules via my phone. Unfortunately this doesn't appear to be an option. It doesn't lift my confidence levels very high if MiniMed can't label their app information very clearly.
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Disappointed
Can not log in nothing works tried changing the password and uninstalled and reinstalled whatever I do I cannot get this app to work I can log into the website but not app 👎
BS as normal for medtronics consumer facing IT
The app does state it's only for clinicians (if you click on to read the details) but right there is Medtronic's ineptitude laid bare. They truly are idiots who it comes to consumer IT. They belatedly follow the competition to allow Cloud sharing of SG readings... But don't let the custom app for that work for care-givers ... And the care link app (this) only works for the doctors ... So parents still have to navigate their outdated website and still can't properly track their kids safety with their phone!
Medtronic should have fired their tech and IT directors years ago. This only confirms their lack of professional understanding of the field they serve. Makes the vast sums of money they get from pump users seem even more unjustified.
Medtronic should have fired their tech and IT directors years ago. This only confirms their lack of professional understanding of the field they serve. Makes the vast sums of money they get from pump users seem even more unjustified.
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Good app, has some downfalls
App is nice and quick, but availability of active transmission lists and others lists would handy
Could not login
Customer support could not help me. Doesn't work to change password online. Cannot log in
Bruce
I was told by Medtronic that this app will not work with carelink
App is working but not for us and only for Clinicians
The Medtronic CareLink™ Mobile Application allows clinicians who are authorized to use the CareLink® Network to follow patients implanted with Medtronic cardiac devices to access the CareLink® Network on their mobile device.
Terrible
That this app doesnt work for carelink users is simply beyond any possible explanation for how its been released. The carelink website interface is outdated, and apparently their lack of IT experience is a systemic issue that travels through marketing, and executive levels. incompetence.
care link app for crdm
FYI- this app only works for medical professionals with log-in credentials.
Pump user
When are you going
To fix the site? It will not let me log on.
To fix the site? It will not let me log on.
