Nah bruh
Serious downgrade from what it was before. Glitches when I try to use my rewards which causes me to end up going to the counter to redeem them. Wish it had a light mode instead of making us have to stare at the dark purple layout all the time. It makes things difficult to read especially with the font if all the words being smaller and squished together. I also wish Megaplex would find a much cleaner, and more bold way to display their formats.
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App Login Issues
The app is great when it works. It will randomly log me out when I launch the app and will not accept my user name/password when I attempt to log back in. It will give me a “log in not working” message. This has happened multiple times to me. Bring back the old app. At least it never had issues.
Paying more and getting less
Non-Update: STILL HAVE NOT ADDED BACK THE OPTION TO ADD TICKETS TO APPLE WALLET, DESPITE NOW CHARGING BOOKING FEES. The app not longer supports Apple wallet, even though it says it does. There is no longer an option to add passes. They removed this feature at the same time they started charging a “booking fees”, which is just a greedy money grab. Poor look and poor customer experience to charge more and provide less.
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App got worse with new update
Megaplex redid their app this last year, and somehow it got worse. It freezes all the time, I select seats, and then go to pay and the pay window never pulls up. I have to close it many times, it used to be so easy to buy tickets through their app. Now I find myself having to pull up the mobile website instead. Please have whoever built this do better. You have so many devoted Megaplex fans, so make buying tickets this difficult.
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Terrible
Signs you out for no reason. 2xs in the past month I haven’t been able to pull up my tickets on my phone because it won’t keep me signed in
