Mercer Super User Reviews

Name: Mercer Super
Rating: 4.7 (38 reviews)

Mercer Super

Mercer

💰 Finance

Customer Experience

Positive experience38.2% of reviews

Neutral7.3% of reviews

Negative experience54.5% of reviews

~ Based on 55 written reviews from the US App Store.

Is Mercer Super Safe?

Mercer Super appears safe based on user ratings. AppsHunter Safety Score for Mercer Super is 86/100.

This assessment is based on 38 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience

2.6% of ratings suggest some concerns

5.3% of ratings point to a risky experience

~ Based on 38 App Store ratings for Mercer Super.

Is Mercer Super Legit?

Mercer Super appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Mercer Super is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Worst app

The app is the worst, it constantly knocks you off. Then you have to re long in, get a code
Log in, then again you look at a page and bang straight back to the log on screen. Sick of having to log in if I need to look at different pages
A multi million dollar company should have an app that is user friendly and doesn’t consistently log you off
Terrible and would not recommend

Mel468

a month ago

Angela

Great app. Easy to navigate

Angekenn

a month ago

Keeps Logging out

Every couple of minutes it keeps logging you out. Very frustrating.

Adsy111

a month ago

Hopeless

This app is hopeless, it drops you out after only several minutes. You have to keep logging back in. It is very frustrating.
Please lift your game.

ddet10

2 months ago

Better than the last app

This is far better than the last app. But it logs me out about 2 minutes after I log in every time. Still needs a bit of work and should be great.

inka02

2 months ago

Response from developer

Thank you, for taking the time to review the new app. It's great to hear that it's better than the last app. In coming months, we'll be releasing a new login experience, which will resolve the logout issue you're experiencing.

Good to see my balance

Easy to use

Tnguhhgsgvv

2 months ago

Mr

Awesome

Niue lily

2 months ago

Poor

Keep crashing

Amit3570

2 months ago

Mercer

Taxable / Tax free components not visible in app

JockMcK

2 months ago

App not working

For the past week, I can log in but no details are displayed on the home page, just my name. Please fix.

Brads586

2 months ago

Mercer Super app

Cool app

Black_Sh3ep13

3 months ago

Slow to log on - fast to log you out

After enduring a clunky logon experience (what’s with the shrunken onscreen keyboard?), the app dumps you out within about thirty seconds. No error, no warning. Seems like such basic functionality, but Mercer cannot seem to crack the problem despite plenty of feedback and ample time to resolve.

SuperConnectors

3 months ago

Response from developer

Thank you for sharing a review. I’m sorry that you’re being logged out of the app within 30 seconds. We’ll be releasing a new login experience soon that will resolve these issues. Thank you for your patience.

Logs out after 15 seconds

Logs out by itself if screens haven’t changed so quickly on personal devices. Crazy poor interactions

grumpy829

3 months ago

Best

Amazing experience!

Uzairkhan_78

3 months ago

Works well

Perfect platform . Quick and easy

davelewis2

3 months ago

Seems dodgy

I’m not going to trust this app as there are issues with the way my name has been used. Please confirm in and official email to my email account to verify.

Juxter

3 months ago

Response from developer

Thank you for leaving a review. Please call the Mercer Super helpline on 1800 682 525 or email us at mercer.super.app@mercer.com so that we can resolve any issues with how your name is being used.

Minor Improvement from Previous App

This app does the same as the last, either failing to show the fund balance or telling me I have $0. Very disconcerting and disappointing that it’s still occurring after moving away from the old app. I have been advised to message Mercer if I want to know my balance. What’s the point of having an app then?

RBass81

4 months ago

Response from developer

Thank you for leaving a review. I'm sorry that the balance is not being displayed. Please email us at mercer.super.app@mercer.com so that we can investigate this issue.