Met Opera User Reviews

Met Opera
Met Opera
Metropolitan Opera Association, Inc.

Customer Experience

Positive experience57.1% of reviews
Neutral4.8% of reviews
Negative experience38.1% of reviews

~ Based on 21 written reviews from the US App Store.

What users say

Is Met Opera Safe?

Met Opera appears safe based on user ratings. AppsHunter Safety Score for Met Opera is 98/100.

This assessment is based on 3,828 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.2% of ratings point to a safe experience
0.7% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 3,828 App Store ratings for Met Opera.

Is Met Opera Legit?

Met Opera appears to be a legitimate app. AppsHunter Legitimacy Score for Met Opera is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Must experience in NYC

Lucky for us we are residence of Lincoln Sq. But anybody who visit here in NYC, must experience once in a lifetime spectacular events. They will not disappoint you.

Met opera

The app works better but it is difficult to navigate

App does not send lottery notification

The app does not send the rush lottery notifications (popup). iPhone 15 pro, 26.4 version. All notifications enabled. Can you please fix it?

Good app - still some bugs

Is a frequent opera! goer this is a really good app to have. All of your tickets are in one place and pay attention to the notifications because every now and then the app send you discount to certain performances and I’m always on the lookout for their notices!
There are still some bugs to work out like for instance, it does not let you exchange on the app. I would appreciate it if they added that feature.
But I am appreciative that they worked out the other bug having tickets that you buy elsewhere show up on the app. I am glad that this app exists thank you!
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No more rush lottery?

No more rush tickets are showing up. Are you no longer doing this?

Can’t change tickets after you purchased them

Be aware if you buy here tickets far in advance! There is no way you can change them if you’re suddenly out of town! Not sure why this policy is in place in this APP because I’ve been always able to change my tickets at the MET! The prices are not discounted so not sure why tickets can’t be changed if you buy them on this app!
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Response from developer

Thank you for your feedback. Subject to availability, if you are unable to attend a performance, you will be eligible for a complementary exchange into a future performance in the main season. Exchanges may be requested up until the performance curtain time, and ticket buyers will be asked to pay the difference in price should the replacement performance ticket price exceed the price of the original ticket. Tickets may be exchanged by calling 212.362.6000, with the exception of Rush Tickets which are not eligible for exchange.

Pretty Slick

works like a polished app

The Met App

My first time using the app. It is easy to use and seamless.
Congrats.....!!!!!

Must have app!

Makes it so easy to book tickets and score $25 toll rush tickets!

Malfunctioning app

Historically to buy tickets online for the Met has been fretted with difficulties. I hoped this app would solve that but unfortunately it does not. The different sections of the Met have the top sections cut off. If you go online you may see that there are seats available but this app doesn’t show them. I couldn’t find a way to move the section to be able to see the top of the screen but nothing worked.
When I tried to buy those seats online rather than on the app the online version does not work. You click on the seat that you want and nothing happens. I hope they are able to fix all this.
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Response from developer

We appreciate your feedback! We are very sorry you have experienced difficulties buying tickets. We are always looking for ways to improve our app and will review this in our future testing.

Large letters overwrite each other

I use large type to help me read in various apps. Jue met app enlarges the letters but doesn’t accommodate the larger letters. The result is that the text overwrites itself in an unreadable hodgepodge. If I want to use the app, I have to go to accessibility settings, reduce the type size and go back to the app but then, of course, I have to reverse process to read the NYTimes.
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Response from developer

Thanks so much for your comment. Usability is very important to us. We are always looking for ways to improve the experience on the app and will examine accessibility enhancements.

Rush tickets in the app

A very efficient system for Rush lottery tickets and discounted tickets. Much appreciated.

Well designed app!

Love how easy and efficient the Met Opera app is!

Over complicated way to find what’s on for the season

Please just have an alphabetical list somewhere on the app!!!

Response from developer

Thank you so much for your feedback. We are always making updates to the app and will absolutely consider this for future iterations.

Do Better Met

I’m a Met Member-the app doesn’t recognize me as a member. So had to wait take advantage of 20% off first app purchase. Already have my series for next season but wanted one more opera. Now I can’t purchase tickets through the app-keeps saying unknown error. Tried logging out and back in.
Will not wait on terminal hold for customer service-average is over 30 mins.
If The Met wants to keep seats filled they need to do better.
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Response from developer

Thank you so much for your feedback, and we're so sorry to hear you had issues accessing priority tickets. We're working hard to improve the app, and adding more details to the My Account section and priority ticket access are top priorities. We appreciate your patience as we continue to develop and improve the app.

Does not sync with account

I was happy to see the Met finally made a ticketing app. I went to log in and my exiting account was recognized. But none of my tickets for upcoming shows are recognized by the app. My subscription tickets are all on the website, but not in the app. Hopefully they will fix this in the future, but for now the app is useless for me to check on my seats and dates of upcoming shows.
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Response from developer

Thank you so much for your feedback, and please know that we're currently working on resolving this issue. We're hoping to add ticket history to the app sometime this fall, so you'll be able to access all of your tickets in one place, no matter where you log in to your Met account. Check back for updates!

Can’t log in with my MET ID

Unable to use the App because as a long-standing MET subscriber my ID is a number not an email address though the ID number has an email address associated with it. This App won’t let me login with the ID number. When I try to login with the email address it wants a password that doesn’t exist since my Account’s password is connected to the ID number not the email address. If I try to do a new registration with the email address, it tells me an account already exists that is tied to that email address. Didn’t have this problem with my MET Opera on Demand App that allows me to log in with my ID number just like the MET opera website does.
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Response from developer

We're so sorry to hear you had issues logging into the app. Unfortunately, an email address is required to log into the app, and we know this can be frustrating for existing accounts like yours. We'd be happy to assist you over the phone to resolve the issue and make sure you can log in to all of our systems. Please call our Customer Care team at 212.362.6000 for assistance. We appreciate your feedback and your patience as we improve the app!

Can’t log in

The app doesn’t allow me to log in with existing (web) user credentials. It forces you to register a new account even though it says “login or register”.

Response from developer

We're so sorry to hear you had issues logging into the app. We'd be happy to assist you over the phone to resolve the issue and make sure you can log in to the app. Please call our Customer Care team at 212.362.6000 for assistance. We appreciate your feedback and your patience as we improve the app!

Amazing app!

So glad that the Met Opera has created N app! So much easier to enter into a lottery for Rush tickets and just attend the Opera more often. Bravo Met Opera!!

The Met easier than ever

As a longtime opera fan, I’m glad that the Met has made it even easier to get tickets for their great productions! Plus, it’s so easy to use. Will definitely be entering lots of lotteries to try and get super discounted rush tickets.