So many bad experiences
Had a lot of bad experiences with metro. Being late, reckless drivers. Recently I booked a cab for 2:30pm when I finish work and the driver turned up early then left by the time I came out the door which was dead on the time I’d booked it for. I called and the driver came back and started shouting at me about how he had been waiting ages and trying to call me (I had no missed calls). He then charged me £10 to get from the pinnacles to the town. I contacted them and got no reply. Absolute joke of a company.
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Bad
Drivers are good its the customer service. They are horrible. I called them as no one was picking the request for booking and The guy on call literally smashed the phone call on me and hung up. Why you are there if you don’t want to work stupid idiot.
Absolute waste of time
Used this app 3 times in the last week and each time it picks a driver and says they are 5 mins away yet 20 mins later still not here and have to cancel.
Back to uber, they may be slightly more expensive for short journeys but much more reliable.
Back to uber, they may be slightly more expensive for short journeys but much more reliable.
Savior
The driver was a live savior. I left my ID in my house amd without id I’m not able to work. So he drove me back to my home . I got my id then he drove back again to my destination before it’s too late. Thank you so much again. I appreciate it.
Best driver ever
He was so patient and so nice even though I was the one that delayed him







