Metro Micro User Reviews

Customer Experience

Positive experience75.9% of reviews
Neutral4.3% of reviews
Negative experience19.8% of reviews

~ Based on 116 written reviews from the US App Store.

What users say

Is Metro Micro Safe?

Metro Micro appears safe based on user ratings. AppsHunter Safety Score for Metro Micro is 87/100.

This assessment is based on 1,114 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.6% of ratings point to a safe experience
2.5% of ratings suggest some concerns
13.9% of ratings point to a risky experience

~ Based on 1,114 App Store ratings for Metro Micro.

Is Metro Micro Legit?

Metro Micro is no longer available in the App Store. AppsHunter Legitimacy Score for Metro Micro is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Terrible

Hey,
I tried this initially to get home from work but after that it hasn’t really done a good job of limiting the amount of people on a ride.
When I try contacting them about they DON’T do anything to fix it.
Each time I try this I just get disappointed in the terrible service.
Truly disappointing.

Fix this, micro metro, limit the amount of people on a ride and do a better job of putting people ALL close to each other.
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Awesome app

This app is awesome

Great service

Very comfortable, on time, clean, nice drivers! Saved me so many times!

Metro Micro: A Daily Lifesaver

I rely on Metro Micro every day—for my work commute, for errands, for everything. It’s not just a ride; it’s my connection to the city. I live in Inglewood and Metro Micro made it possible for me to link up with the Commuter Express to Downtown LA, saving me time on my daily work commute.

Without a car, getting around could be a challenge, but Metro Micro is a game changer. Affordable, reliable, and efficient, it’s the key to my mobility. The drivers are professional and courteous, the service is smooth, and the convenience is unbeatable. If you haven’t tried Metro Micro yet, you’re missing out on one of the best transit options around!
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This is my favorite ride-share service

Clean, courteous, SAFE, friendly, helpful, approachable, great drivers and reliable. Assistance-ready. Thank you! I encourage EVERYONE to support MICRO

good service and affordable

i used metro micro most mornings to get to school and it always gets me there safe and on time.

Great Metro Micro App

Good app

Very Helpful Service

I hope it continues the way it is.

Reliable but impatient drivers

Had a driver leave me after waiting less than a second while I was right across from them waving as they had just arrived. They just shrugged and left. They’re supposed to wait a few minutes before they take off.

One of the best ways to get around Los Angeles

As the title says, fully stop. This app is one of the reasons I can afford to live car-less in Burbank. In situations where busses don’t have routes or I need to get somewhere at a scheduled time, Micro Metro allows me to do that for a fraction of the price of what Ubers or Lyfts would cost me. They can even get me to and from the Hollywood-Burbank airport! Seriously, if you live in LA, you need this app.
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Adeola’s review

Needs to be expanded to all of USA. Great service for free, sometimes the govt sets the appointment not to work so you have to go to the website! Also, they don’t drop you off at exact location they drop you off at a bus stop; it would be nice if the bus stop had an ID number to match the bus stop reference in the app. I don’t know fb/nb. Give me money for my suggestion! Cheers
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A must have

Kind drivers, clean buses, and fast service (for the most part) and easy to use app. Can’t rave about it enough, highly recommend.

Love the service but needs work

I’m grateful that Metro Micro exists, and is so affordable. But there are so many problems with the system. My rides come early, they come late, there’s no way to communicate with the driver, and it feels like chaos. Plus in the app they often give you intersections instead of addresses for drop off and pick up, which makes it impossible to figure out where you’re going. Because you can’t put it into a map.
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Pointless

What’s the point of this if when I try and request a ride it just me the bus time then I see several of the car service pass me by while I’m waiting for the bus.

Metro Mico

I have a booked a ride 4 times and the driver never showed up, walked back and forth awaiting it’s arrival for 3+ hours.

I sincerely don’t recommend this service for anyone who doesn’t have their time wasted.

I love Metro Micro!

LA, this is one of the best transit programs EVER! I love Metro Micro! I have been riding since the inception of the program - it is a staple of my daily life. I am so thankful for it!

PLEASE DONT DISCONTINUE

PLEASE DONT DISCONTINUE THIS SERVICE

As someone who is chronically ill and can’t drive this has been an absolute lifesaver for me. The ability to use this to go around my area and do errands like laundry, grocery, and going to work has been extremely important.

Please consider extending this service.
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Thanks

Can anyone imagine how much you guys saved me from being in need of a ride I appreciate you all for every ride you have giving me thanks I recommend you to a-lot of people

Great app

This app is good for people who want to drive around for cheap!

Work

Really useful