Horrible experience
This app is awful do not use it
Crashes
When I first moved to my apartment the app worked great, but for the past 1-2 months the it’s been frozen/crashes to where I can’t use it and I’ve been relying on coins to do my laundry. Hopefully someone can update the app and fix the bug
Needs Work
When the app will open, it’s really great. I have had to delete and redownload three times since using it. It’s not an internet connection problem because it happens on full strong WiFi in my apartment. An app like this needs to be more reliable for the purpose it’s intended. The fact that we can’t just use quarters is so annoying when the app won’t work. Then I have to go to a laundromat and pay double the price per load when this is supposed to be an amenity.
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Loading screen is ridiculous
Half the time the app is open it’s loading in some way. Shouldn’t have to be this annoying
Machines NEVER work
The washing machines at this location NEVER WORKS!!! They need to be replaced or upgraded. Always wasting my laundry detergent!!! Wasting my money!!!
Utter trash
App is so slow, and that’s when it works. We’re now two weeks after iOS 27 release and the app will not open. How do you not have your app ready for an iOS release? How is the app so bad in the age of agentic engineering. What exactly are you doing with the little bit of money you take off each transaction? I and my
HOA would like to know.
HOA would like to know.
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convenient but buggy
used to work fine but recently i’ve needed to delete and redownload the app for it to load, which ive seen mentioned in other reviews as well, so it seems like this is a widespread issue!
Works 70% of the time
Great when it communicates with machines
Meh
Convenient when it works. Constantly having to select the app and redownload it. Once you close out of it, you can’t see how much time you have on the wash or dry. Other than that it’s awesome when it works.
Difficult to use
Always needs to be redownloaded to load properly after the first usage
gets the job done… eventually
crashes frequently, works okay sometimes
Horrible
If I could give -10 stars I would. Constantly have to delete and reinstall the app for it to work
Nightmare app
This application to do laundry is a nightmare. It used to work fine, but now I keep having to download it and download it and download it to get it to work and it’s just a nightmare.
Save yourself a lot of time, and go to a laundromat.
Save yourself a lot of time, and go to a laundromat.
Where should I even start? This app is garbage
Every single time I need it, it has some kind of issue. It seems to have a mind of its own when it decides to stop working. And of course, it always happens when I’m in a rush, trying to get my laundry done quickly before going to work.
When the iPhone app stopped working, I even tried the Android version. It worked in a pinch, then froze too.
For an app that people literally need just to operate a washing machine, this level of unreliability is ridiculous. I shouldn’t have to troubleshoot an app every time I want to do laundry. Fix this.
When the iPhone app stopped working, I even tried the Android version. It worked in a pinch, then froze too.
For an app that people literally need just to operate a washing machine, this level of unreliability is ridiculous. I shouldn’t have to troubleshoot an app every time I want to do laundry. Fix this.
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Technical difficulties & bugs
Can we please improve the app? No point in using it when it always freezes and needs to be redownloaded to use. I have to do this for every 2 weeks and I am fed up of this.
🤢🤢🤢🤢
Worst aplicación, Slow disgusting never works it takes 1000 years
Washers app
The app took 30 dollars and didn’t give them back and they cost 2 dollars not 1.75
Terrible app, no support, no resolution
Contacting support is terrible, there’s no direct way. Locks you out and doesn’t let you login, every step takes two minutes. Coin laundry would have been easier
Thrives
Just like a broken coin op, they steal your money and the app crashes constantly. My apartment complex switched apps because this one is so terrible I’m guessing and even though there’s an option for a refund in the app they refuse to refund my balance.
App unreliable
The app is unreliable. I often have to keep trying two or three times, and I could never tell what’s going to work and what’s not. I have to keep quarters as a back up. I’ve complained about the app before nothing changes. I’ve tried it on both iPhone and android. It’s more reliable on iPhone, but the iPhone app is also unreliable.
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