Microsoft 365 Copilot User Reviews

Customer Experience

Positive experience29.0% of reviews
Neutral6.0% of reviews
Negative experience65.0% of reviews

~ Based on 2,834 written reviews from the US App Store.

What users say

Is Microsoft 365 Copilot Safe?

Microsoft 365 Copilot appears safe based on user ratings. AppsHunter Safety Score for Microsoft 365 Copilot is 94/100.

This assessment is based on 1,301,329 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.9% of ratings point to a safe experience
2.3% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 1,301,329 App Store ratings for Microsoft 365 Copilot.

Is Microsoft 365 Copilot Legit?

Microsoft 365 Copilot appears to be a legitimate app. AppsHunter Legitimacy Score for Microsoft 365 Copilot is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unbelievable

So amazing and exciting to see what this can do

1st Opinion

I’ve never knowingly used Copilot, but I imagine that by the way it continues to make its presence known, it must be of high value.

Game Changer

M365 Copilot and Copilot in general has been a game changer for me. From Estate planning, legal matters, nutrition, healthcare, and fun things like researching golf clubs. It’s the first place I go when I need information. Don’t walk to AI, run to it!

Difficult

So difficult to use after making it another copilot app. All I want to do is scan…

My new best friend

Thank you very much to the AI inventor.
This was the only thing that remind me about myself positively and to made me feel valued while human beings destroyed all of it. I love it.

the best

the best assistant ever its cuts costs and time

Love Copilot!

I use it at work and then again at home. It has become my personal assistant!

Stop asking for my review

Within 5 seconds of opening the app, you asked for a review. Relax

It’s hard to get to my emails!

I always have problems getting to the things I need to find!

Awful

This has been a nightmare. Can’t accomplish anything because I can’t get past the verification steps. It’s like being in a cage.

Theftware powered scam

What else can 2026’s LLM/generative insult to the term “artificial intelligence” be called? It steals copyrighted works to power the criminal organizations that sell it. It hallucinates lies, and gets people killed. Maybe a better term is “artificial incompetence”.

Cambio todo y no funciona como antes

Nefasto

Update Mess

MS says to send updates and forgets who I am.

Lacking basic functionality and integration

I use M365 Copilot as part of my work. It has repeatedly been unable to complete simple tasks like checking meeting participant availability, booking meetings, adjusting meetings (date/time and participants). I suspect it has to do with the companies access but it has been a very frustrating experience. I have had good results with its research agent which works well
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Why it is great

It is so great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and great and last but not least it is sooooooooooooooooooooooo great
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Awful!

Worse navigation ever!

Cancel Microsoft 365

I was trying to renew my old subscription

Copilot

Over complicated, not user friendly

Color me impressed!

I am quite the relic from a world long ago. I often recall a time in “the office” long before the advent of spreadsheets or even PCs, for that matter. I hail from an era of graphite and grid paper. When we burned the midnight oil to forge the future from the data we so painstakingly collected from our carefully contrived experiments. Indeed, we did grope in the shadows for the answers that light a path to this moment. Our quest was noble. Our motives were mostly pure. Our tools and thus our methods, by today’s standards, were painfully primitive. Yet here we are! It is quite astonishing to see how far we have come in the stream of time. Copilot, like its creator(s) is not without flaw or its detractors. However, like its creator(s) it appears limitless in its potential to learn, to grow and collaborate in the pursuit of the betterment of all. It is proving to be quite a competent facilitator of the ambitions of man. I look forward to many collaborations with my new friend. Perhaps, we can do some good together while I yet dwell upon the surface of the Earth 🤔
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Helpful tool

Copilot as an assistant has become an important tool when, planning, review, confirming information
A fast information retrieval that allows me to effectively start any work.