Miele Scout

Miele Scout

by Miele & Cie. KG

31 ratings
320 reviews
Free

Details

  • Released
  • Updated
  • July 31, 2018
  • November 21, 2022
Miele Scout screenshot #1 for iPhone
Miele Scout screenshot #2 for iPhone
Miele Scout screenshot #3 for iPhone
Miele Scout screenshot #4 for iPhone
Miele Scout screenshot #5 for iPhone
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About

Control your robot vacuum remotely to schedule cleaning sessions and select specific areas. Monitor its progress with real-time mapping and even view your home remotely via live video feed.

Remote control
Scheduled cleaning
Area selection
Real-time mapping
Live home monitoring
Timer programming
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What users say

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What's New in Miele Scout

2.3.0

November 21, 2022

Many thanks for your feedback! We are constantly striving to become “immer besser” (forever better). Our update contains the following new features and optimisations: - Fixed occasional issues with push notifications - Fixed Remote Update issues for some Scout RX2 models - Minor bug fixes and performance improvements

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User reviews

Frustrated

The build quality of the robot is great. (The side brushes only occasionally spin, but generally good otherwise. Cleans well.)
However, the app is absolute rubbish and since the last update I have not been able to connect to the robot.I have to use the robot without app interface as I have given up. Can’t get the robot to update firmware now either. Immer Besser?. I think it should be try harder.
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Worst App EVER!

I’d have rated it a zero if that were an option. Doesn’t work reliably nor CONSISTENTLY! I’ve tried for the past year.
I’m used to working around the flaws of a disfunctional app but this one is impossible. AND what’s insulting is the company’s replay to an another poor review about continuous improvement but it’s been TWO YEARS since the last update! Astounded for a German company known for their quality and innovation!!!
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Weak server

For several weeks, the servers doesn’t work and I can’t use my robot in the application. That is really annoying because I always have to arrive home in order to activate the robot. Weak application!

Wifi connection...

I tried many ways to get connected to RX2 but it keeps rejecting connection. So disappointed ☹️ Just purchased a RX3, it works flawlessly 🙏

Developer apps

User experience

🐞

Reported Bugs

20 issues

App fails to pair with robot during initial setup

Bug

Connection to server fails repeatedly

Bug

Robot shows as offline despite active WiFi connection

Bug

Maps disappear or reset after each cleaning cycle

Bug

F7 system error appears during operation

Bug

Firmware updates cannot be installed

Bug

App crashes when accessing map or camera features

Bug

Continue button becomes unresponsive during pairing

Bug

Robot loses base station location

Bug

App requires constant re-login

Bug

Map editing zones not saving properly

Bug

App hangs on pairing screen indefinitely

Bug

Cloud synchronization fails

Bug

Home Vision camera not accessible remotely

Bug

Robot clock displays incorrect time

Bug

App incompatible with newer iOS versions

Bug

WiFi password input limitations

Bug

Robot gets stuck in error loops

Bug

Duplicate map creation issues

Bug

App performance degrades after updates

Bug

Requested Features

18 requests

Support for more than 2 saved maps

Feature

Ability to edit and lock saved maps

Feature

Multi-user/multi-device simultaneous pairing

Feature

Real-time camera streaming

Feature

Battery percentage display

Feature

Push notifications for errors and completion

Feature

Scheduling and automation via voice assistants (Alexa, Google Home)

Feature

Persistent map learning and improvement over time

Feature

Virtual wall and no-go zone flexibility

Feature

Pause and resume cleaning functionality

Feature

Zone-based cleaning scheduling

Feature

Detailed cleaning statistics and history

Feature

Support for 5GHz WiFi networks

Feature

Better pairing instructions and tutorials

Feature

Offline manual control without app

Feature

Automatic map backup to cloud

Feature

Room detection and naming

Feature

Customizable cleaning modes and power levels

Feature

FAQ

What does the Miele Scout app do?

The Miele Scout app allows you to control your Miele Scout robot vacuum cleaner remotely. You can schedule cleaning sessions, select specific areas for cleaning, and monitor the vacuum's progress through real-time mapping. It also offers a live video feed of your home.

What are the key features of the Miele Scout app?

Key features include remote control of the robot vacuum, the ability to set up to 7 individual cleaning timers, systematic room navigation with area mapping, and the Home Vision HD function for real-time live video monitoring of your home.

Is the Miele Scout app free to use?

Yes, the app is free to download and use. The description does not mention any in-app purchases or subscription fees associated with its core functionality.

What are the requirements to use the Miele Scout app?

The primary requirement for using the Miele Scout app is owning a Miele Scout robot vacuum cleaner. Some advanced features, like Home Vision HD, may depend on the specific model of your robot vacuum.

How can I use the Miele Scout app to clean my home?

You can use the app to tell your robot vacuum where and when to clean. You can select cleaning modes, start the vacuum immediately, or program specific start times using the timer function. The app also allows you to track its cleaning progress on a generated map.