ViCare vs Miele Scout
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ViCare
Remotely manage your home heating system with an intuitive interface. Monitor system status, adjust temperatures, and set schedules to save energy and ensure comfort. Offers convenient shortcuts for common actions like hot water requests or vacation mode.
- Remote heating system control
- Temperature adjustment
- Daily scheduling for energy saving
- System status monitoring
- Hot water and away shortcuts
- Holiday program settings
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ViCare - the best way to connect to your Viessmann heating system. New possibilities to control your heating system via the internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive. Feel secure Warmth and reassurance in one ● In one view, get an instant check if everything is in order Save costs Set your preferred room temperature and save money when you’re away from home ● Simple, convenient operation of your heating system ● Store daily schedules and automatically save energy costs ● Set basic functions at the touch of a button on your smartphone Core functions (depending on heating system): ● Displaying the status of your heating ● Capability to set up the most important functions of your heating system ● Store your daily routine to automatically save energy costs ● View outside temperature history ● Shortcuts e.g.: I want hot water or I’m away ● Holiday program Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover. Comments or feedback? Share your thoughts with us and other users in our Viessmann Community! https://www.viessmann-community.com/ ____________ Important: The ViCare app can be used in conjunction with an internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface. Functions available in ViCare are depending on functions available on boiler itself. ____________ Terms of use: https://climate-solutions.com/vicare/terms-of-use/US/en.html
Miele Scout
Control your robot vacuum remotely to schedule cleaning sessions and select specific areas. Monitor its progress with real-time mapping and even view your home remotely via live video feed.
- Remote control
- Scheduled cleaning
- Area selection
- Real-time mapping
- Live home monitoring
- Timer programming
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Whether you're at home or on the go – with the Miele Scout smartphone app just tell your robot vacuum cleaner where you want it to clean and when. The app offers convenient operating functions. The Status Screen gives you all key information at a glance, e.g. which mode the Scout is currently in and when it will begin the next cleaning session. With just two clicks you can select a cleaning mode and start the robot vacuum cleaner straight away. The timer function can be used to program the start time for cleaning. Up to 7 individual timers can be set, allowing cleaning to start at different times on weekdays than at weekends. Furthermore the Scout navigates systematically through the rooms and generates a map of the area being cleaned. This enables you to track where the Scout is at any given time and find out which areas have already been cleaned. With the Home Vision HD function*, you can check that everything is in order at home at any time while you are on the go. Using the front cameras, you can also monitor the activities of the robot vacuum cleaner in real time. The camera image is sent via live tracking to your mobile device securely and in encrypted form. Important information for use The pre-requisite for the use of this app is a Miele Scout robot vacuum cleaner. * Depends on model
Screenshots
Verdict
The clearest difference is rating: ViCare at 4.5 against Miele Scout's 2.4. ViCare also leads on update cadence (every 9 days vs every 6 weeks) and ratings volume (1.3K vs 40). Miele Scout's advantage is in-app purchases (none vs 2) and iOS requirement (13.0 vs 16.0). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. ViCare sells 2 in-app purchases, starting at $3.99 per month. Miele Scout asks for nothing beyond the download.
ViCare holds the better App Store score, 4.5 against 2.4. That said, the two scores are not equally well evidenced: ViCare has 1.3K ratings behind it against 40, so its average is the more settled of the two. Written reviews point the same way: 41% of ViCare's written reviews are positive against 26% of Miele Scout's.
ViCare ships an update every 9 days, Miele Scout every 6 weeks. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.
| Parameter | ViCare | Miele Scout |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (1.3K ratings) — better | 2.4 (40 ratings) |
| Positive reviews | 40.7% of reviews — better | 26.3% of reviews |
| Number of ratings | 1.3K — better | 40 |
| Update frequency | Every 9 days — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 727 MB | 58 MB |
| Age rating | 4+ | 4+ |
| Developer | Viessmann IT Service GmbH | Miele & Cie. KG |
Customer experience
ViCare
Miele Scout
User reviews
ViCare
From 1.3K App Store ratingsWhat we love
- 🚀 Great app to control heating and hot water
- 📊 Useful data and analytics on energy usage
- 🌟 Intuitive and easy to use interface
- ⏱️ Convenient remote access and control
Room to improve
- 🐛 Frequent connection issues and app crashes
- 🔌 Unreliable sync with boiler, settings not always applied
- 🕰️ Limited scheduling and timer options
- 🤔 Confusing and unintuitive user experience
Miele Scout
From 40 App Store ratingsWhat we love
- 🧹 Excellent cleaning performance and suction power
- 🏗️ High-quality hardware construction
- 🗺️ Mapping functionality when working properly
- 📱 Remote control capability via app
- 🔋 Long battery life and runtime
Room to improve
- 🐛 Persistent connection and pairing failures
- 📡 Unreliable WiFi connectivity
- ❌ Server connection errors and timeouts
- 🔄 Frequent app crashes and freezes
- 🗺️ Maps not saving or loading consistently
Bugs and requests
ViCare
Reported bugs
4 issues- App fails to load or gets stuck on loading screen
- Settings changes not syncing properly with boiler
- Incorrect time zone and DST adjustments
- Frequent loss of connectivity to boiler
Requested features
4 requests- Add a simple 'boost' or 'quick on' heating mode
- Provide more granular control over heating and hot water schedules
- Enable integration with smart home platforms like Alexa or HomeKit
- Improve data visualization and historical energy usage tracking
Miele Scout
Reported bugs
20 issues- App fails to pair with robot during initial setup
- Connection to server fails repeatedly
- Robot shows as offline despite active WiFi connection
- Maps disappear or reset after each cleaning cycle
- F7 system error appears during operation
Show 15 moreShow fewer
- Firmware updates cannot be installed
- App crashes when accessing map or camera features
- Continue button becomes unresponsive during pairing
- Robot loses base station location
- App requires constant re-login
- Map editing zones not saving properly
- App hangs on pairing screen indefinitely
- Cloud synchronization fails
- Home Vision camera not accessible remotely
- Robot clock displays incorrect time
- App incompatible with newer iOS versions
- WiFi password input limitations
- Robot gets stuck in error loops
- Duplicate map creation issues
- App performance degrades after updates
Requested features
18 requests- Support for more than 2 saved maps
- Ability to edit and lock saved maps
- Multi-user/multi-device simultaneous pairing
- Real-time camera streaming
- Battery percentage display
Show 13 moreShow fewer
- Push notifications for errors and completion
- Scheduling and automation via voice assistants (Alexa, Google Home)
- Persistent map learning and improvement over time
- Virtual wall and no-go zone flexibility
- Pause and resume cleaning functionality
- Zone-based cleaning scheduling
- Detailed cleaning statistics and history
- Support for 5GHz WiFi networks
- Better pairing instructions and tutorials
- Offline manual control without app
- Automatic map backup to cloud
- Room detection and naming
- Customizable cleaning modes and power levels
In-app purchases
ViCare
- Monthly1 Month trial$3.991 Month
- Yearly1 Month trial$33.991 Year
Miele Scout
No in-app purchases









