The worst
I highly recommend another option. Customer service is a joke. App freezes all the time and disconnects. Instead of giving me less stress it gave me more!
A monitor I can actually trust!
We’ve tried a few baby monitors, but the Miku is the first one that actually gave me peace of mind without making me more anxious.
As a mom, I didn’t realize how often I’d check on my baby while they sleep… especially during naps and overnight. What I love most about the Miku is being able to see their breathing motion right from the app without having to put anything on them. No extra wearables, socks, or clips to worry about.
The picture quality is super clear, the alerts are helpful without being overwhelming, and I honestly use the app constantly throughout the day. It’s also really nice being able to check in when I’m doing things around the house instead of tiptoeing into the nursery every 20 minutes.
One of those baby products that actually became part of our daily routine instead of collecting dust. Definitely one of our most-used baby items.
As a mom, I didn’t realize how often I’d check on my baby while they sleep… especially during naps and overnight. What I love most about the Miku is being able to see their breathing motion right from the app without having to put anything on them. No extra wearables, socks, or clips to worry about.
The picture quality is super clear, the alerts are helpful without being overwhelming, and I honestly use the app constantly throughout the day. It’s also really nice being able to check in when I’m doing things around the house instead of tiptoeing into the nursery every 20 minutes.
One of those baby products that actually became part of our daily routine instead of collecting dust. Definitely one of our most-used baby items.
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Constantly disconnects
Constantly disconnects. There hasn’t been an app update in a year to fix these issues. It doesn’t record movement accurately and will say he’s sleeping in the crib and show breathing activity when no one is in the room. Honestly I should have went with the Nanit but didn’t want to spend so much money. Now I wish I did
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Horrible connectivity
This app is a joke , I downloaded it and it works on my wife’s phone but when I try to share it to my phone it try’s to force me to add a new device , won’t allow me to connect to the existing . So frustrating . FIX YOUR APP
Engineers need to fired for such a poor design
Spent 2 hours on setup and still not paired. Fix your freaking bugs
Gives false monitoring data
The app says my baby has been asleep for 20 minutes and shows a graph of her supposed breathing rate as an overlay, but she’s not even in the bassinet or anywhere on camera.
Terrible
Don’t waste your money on this product . Or this app .
Poor performance
Works maybe 30% of the time.
Getting worse by the day
Used to love it. Now, I am lucky to connect long enough to glance at my baby before it buffers or goes completely black. No sound, no video. Useless.
ABSOLUTE GARBAGE
The reviews speak for themselves, complete garbage device and app. Get another monitor.
Terrible
The bait and switch they did is unforgivable. Near useless without an insane monthly fee that was forced on us a year after purchase.
It’s becoming worse
We’ve been using miku for 4-5 years for our children. It just become worse and worse ever since they started to charge you monthly fee. Customer service stopped responding when asked for warranty information.
For new parents or parents who are sleep training the babies, do yourself a favor do not purchase this product. Imagine when your baby cries and you tapped into the app and the app keeps on loading and shows you Miku disconnected/offline while you are debating whether you should go check on your baby or give it a minute - at that moment, every second feels too long.
For new parents or parents who are sleep training the babies, do yourself a favor do not purchase this product. Imagine when your baby cries and you tapped into the app and the app keeps on loading and shows you Miku disconnected/offline while you are debating whether you should go check on your baby or give it a minute - at that moment, every second feels too long.
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This should have been a lawsuit
As an original Miku owner, many of us considered a class action lawsuit after the company introduced a subscription fee for core features like video recording and sleep monitoring. That’s exactly why we paid a premium price when we bought the device in the first place. They pulled the rug out from under thousands of buyers post-purchase. We now don’t get the features we originally paid for. The app is buggy and unreliable and while the contactless monitoring concept is great, the tech simply isn’t robust enough to justify the bait and switch. What a frustrating experience, and probably illegal.
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Terrible
Love the concept, the monitor is great when it is working ... but after a while it keeps giving us false alarm ..it kept saying baby breathing stopped when baby is not even in the cot -_- ....
Reached out to customer support but they didn’t really help me and just brushed me off
Sad 😔
Reached out to customer support but they didn’t really help me and just brushed me off
Sad 😔
I threw it away - useless
Do not buy anything from this company. The app doesn’t work - it never connects, sends false alarms through the night. Then the monitor itself completely quit working - just no lights, nothing. Company said they couldn’t help because they went bankrupt. Honestly I didn’t even know they were still selling these when they know they don’t work. I threw the whole thing away and I’m getting a different brand for the baby I’m about to have.
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Unreliable, Not worth the cost at all
The app doesn’t connect to my camera about 80% of the time. Completely unreliable and unstable connection even when the camera does work. Buy a Nanit or any other camera instead.
Horrible connection
This app NEVER loads turns on and I see my kid for 2 seconds before it turns black and says connection error. All connections are great everything is solid it’s the app. So weird makes me question who actually is getting to view it if the parents never are
This app sucks
Where's hatsune miku
Sad waste of money
I’m one of the few that don’t leave reviews. So disappointed in this camera system time and time again. We have had it for over 2 years and it constantly always disconnects, requires repairing, and always leaves us having to set up a cheap camera that works so much better in the room. For how much you spend in monthly payments for the “SUBSCRIPTIONS” for the extras is just crazy for how bad this performs. Do not recommend for any young parents. Would love to hear any response from the company because we have never had any response.
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Do not buy
Routine connectivity issues, and requires a monthly fee on top of a high purchase cost. You can spend 1/10 the amount on a cheaper system and have better reliability. Avoid
