Miles & More User Reviews

Customer Experience

Positive experience53.5% of reviews
Neutral4.0% of reviews
Negative experience42.6% of reviews

~ Based on 329 written reviews from the US App Store.

What users say

Is Miles & More Safe?

Miles & More appears safe based on user ratings. AppsHunter Safety Score for Miles & More is 90/100.

This assessment is based on 1,770 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.8% of ratings point to a safe experience
3.4% of ratings suggest some concerns
7.8% of ratings point to a risky experience

~ Based on 1,770 App Store ratings for Miles & More.

Is Miles & More Legit?

Miles & More appears to be a legitimate app. AppsHunter Legitimacy Score for Miles & More is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Immer im Flow

Sehr gut zu bedienen und übersichtlich

Excellent and efficient

Miles and more app is one the best in the world in terms of ease and efficiency. This has been achieved by a great team of individuals who work day and night to ensure the best user experience. Best of luck to entire team.

German airports

There is no separate line in immigration for business class unlike in many other countries. Also the aircraft’s are dated and seat comfort is average

Top miles program

Comparing all the different miles program, definitely the best one

Pointless.

Constantly having to get thrown to other websites which need the password resetting, or a captcha doesn’t work. Trying to spend points before they expire is impossible: just one error after another so the points will expire without being used.

Flight Award Search still broken

“Sorry, the frequent flyer profile provided is incorrect.”

It’s insane that this has not been fixed for months.

Can’t even login

Installed the app. For first login it asked me to login thru the website. But login thru the website I have to be logged in the app. To login the app I have to be logged in the website. It’s a loop

LOVE IT

Not a single thing to complain about.

Application de qualité

Visuellement facile et très intuitive. Très bonne application !

使いやすい

使いやすい

Badly designed, unreliable

Poor UX, never does what it should, always error messages “please try again later “

Yay

Amazing

App

Very friendly user

Gut gemacht

Übersichtlich und funktioniert gut.

Super App

Sehr übersichtlich un einfach zu bedienen

It’s getting worse

Suddenly the app isn’t showing up to date data and the website is so difficult to navigate. The update doesn’t seem to have improved the user experience at all!

Can’t search award flights for months.

For over 3 months (now May 26) when trying to book an award flight one receives the error “Sorry, the frequent flyer profile provided is incorrect.” This is the same for my partner and we’ve tried different devices, re-installing, clearing all cache and nothing works. It’s a known problem reported on various travel forums and I’ve emailed and called Miles and More dozens of times to report. Yet they refuse to fix this critical bug over multiple app versions. What good is an award program and app if you can’t even book an award? An absolute joke.
Show more

sign in

not able to sign into this app . for log period

Useless, built by woke bureaucrats

Pointless to try

Flight Award Search Broken

It used to be just tedious, but now it has ceased to work. “Sorry, the frequent flyer profile provided is incorrect.“ What does that even mean?