MILKRUN User Reviews

Customer Experience

Positive experience66.0% of reviews
Neutral4.4% of reviews
Negative experience29.7% of reviews

~ Based on 573 written reviews from the US App Store.

What users say about MILKRUN

Is MILKRUN Safe?

Not enough ratings yet to assess MILKRUN.

Is MILKRUN Legit?

MILKRUN appears to be a legitimate app. AppsHunter Legitimacy Score for MILKRUN is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Gone downhill

They used to be good in the beginning.

App not working

Every time I use the app it freezes, really frustrating

MILKRUN is the best

Love MILKRUN super fast service and great at choosing replacement items, slightly more expensive than in store but worth it especially if your unwell or a new parent, also perfect for sending someone the food they were going to buy instead of giving them money. MILKRUN is totally the best thing ever
Show more

Quality issue

Both times I ordered, the meat that was selected and arrived were already expired

App Freezes, Unusable

Whenever pressing anything on the home page, it freezes indefinitely and is entirely unusable. I tried this on another phone, same issue. Even after an update, and two weeks later, this issue is still there.

Good concept, poor execution

Great app and service when you get a good delivery driver. Far and few in between, every order takes over an hour and don’t expect anything cold or hot to arrive anything but the opposite. Not worth it.

Worst delivery service I’ve used

Had a driver cancel on me when I was literally waiting outside a minute after he messaged me. I guess he left because I wasn’t outside the minute he arrived (about 10 minites before the estimated delivery time). I guess the drivers just dont care since they dont get rated. I’ve gone back to using uber since theyve never failed to deliver for me

edit - lol at dev response, why bother several months after I posted this review? I can say now that I have not used milkrun since my last disappointing experience, and I don’t feel like I’m missing anything. Don’t use this app if you actually want to receive the items you ordered :)
Show more

Better than any of the other grocery delivery options!

I have been using MilkRun for a while now and have been so impressed with how reliable they are!! Any slight issues I have had have been resolved quickly and easily!!

Not that flash

So much has back soon. The ordered is always filled the furthest from me. Wait time is not as advertised. Door dash much better

Fantastic if you don’t mind paying more

I used MILKRUN several times before I realised much more you pay for each item.
The Woolworths special don’t always apply so when you think you’re saving based on a add you’re not.
Even the alcohol is significantly dearer

Slow and constant freezing

I only downloaded today, it’s incredibly fair prices, just it keeps freezing and it’s really annoying

Insane tbh

Something is wrong with y’all. I’ve had too many problems (order being delivered to my neighbours, long wait times, bad compensation, etc.), but the one issue I’m experiencing now is enough to uninstall. Since last week, whenever I’m about to purchase my shopping, it freezes and crashes my iPad. And JUST NOW, it crashed it COMPLETELY to the point where I couldn’t exit out of the app or TURN OFF MY IPAD. This is fvjnn insane. Fix whatever tf is wrong with your app. If my iPad can handle big storage apps over 20gb then this app should have had no problem. The problem itself is your delivery drivers delivering it to the wrong flippin address. I’m healing from spinal fusion so having to make me get out of bed in immense pain is honestly disgusting. Do better.
Show more

Used to be great...

Have used for over a year but last few months has gone from bad to worse. App doesn't show where driver is - doesn't update - shows a 45 minute delivery time at time of order then takes over 2 hours ....
Very disappointing because I used to recommend to everyone

Not working

Be nice if this was also designed for the iPad, it was working fine up until a week ago, probably to do with your update. Now the screen freezes the moment you touch anything. No more buying groceries online I guess.

Stupid App

Let’s you make the purchase of wine without ID, takes your money, makes you wait 1.5 hours for delivery then won’t give you what you paid for because they can’t scan your ID on your phone. They should verify your ID before taking your money. Stupid app

Rewards Member

This app is a waste of time. Prices are higher than in store, drivers have several deliveries, tracking doesn’t work, address pin told driver I was 700m up the road, high delivery fee, delivery time doubles, can’t call driver, support spent 16 minutes trying to call driver, driver said they were delivering for Uber?
Show more

Freezing issue

For 2 weeks now I’ve been unable to use my MILKRUN app as it freezes when I try to check out. I have to resort to Uber eats Coles. & I’m really annoyed at this point as I’ve been using MILKRUN as my regular grocery shop for 2years now.

So convenient

I use MILKRUN all the time. Super easy to do a quick meal order or fruit/veg/milk run and get it delivered within 30 minutes.
Great specials ($1 chocolate anyone?) and prices are in line with the local Woolies prices - can’t go wrong!

Fake promotion

Registered as new customers and can’t find the promotion, asked agent and get no useful answers, 草台班子 app.

Could be better

My MILKRUN always has a lot of stuff out of stock plus the delivery fee is just too much