Millenniumbcp User Reviews

What users say

Top reviews

Pratico, rápido e com segurança.

Parabéns

Friendly and easy steps

Very comfortable aap and easy to navigate.

Transfer and supper

It is totally useless and stressful, not only that; there is nobody that can be contacted to provide a solution

Absolute trash

If you’re not in Portugal, you cannot use this app to open an account. There is no way to authenticate yourself and there’s literally no one to help you. No one answers the phone and no one responds to emails. Find another bank.

Widgets

Are Millenniumbcp app Widgets ever coming back?

Nice app

Even for English people fumbling about in Portugal!

Making a payment using entity

Such a waste of time trying to make a payment of €13,80 & your system won’t allow the amount . Tried to pay €14 euros & still cannot process the payment. Alert notification comes up saying Montante invalido why is this?

Excellent service

The best bank in Portugal

Excellent Service With One Request

Dear Millennium Bank,
As an English speaking customer, of which I know you have many others, would you please provide a translation into English of all important communications.
Kind regards,
Jeremy Robson

Straightforward

I find user interface and processes within the app to be logical and user friendly

Validar identidade

Não foi possível verificar o meu identidade como o banco recusa eviar um código para um número de Google Voice (voip)

Becoming worse over time with archaic set up and bad customer service (updated)

(Update with developer reply: I have already complained multiple times, phone, email, etc, to the bank on this issue and the excuses weren’t even adequate. Once again being asked to contact the bank so they pretend to have customer service is honestly insulting. Just reply to existing complaints instead of pretending online you care to visible complaints)

The latest changes have resulted in an archaic subpar app where you cant talk with your bank.

Want to pay a credit card (tap)? You cant as it will say it doesn’t exist.

Contact the customer service is only possible in app, you can’t use email but they can.

Want to pay a card you have to send a transfer to an account they give you even though there is a button for it in app nut that doesn’t work.

Deteriorating as time goes by with worse and worse customer service.
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Becoming worse over time with archaic set up and bad customer service (updated)

(Update with developer reply: I have already complained multiple times, phone, email, etc, to the bank on this issue and the excuses weren’t even adequate. Once again being asked to contact the bank so they pretend to have customer service is honestly insulting)

The latest changes have resulted in an archaic subpar app where you cant talk with your bank.

Want to pay a credit card (tap)? You cant as it will say it doesn’t exist.

Contact the customer service is only possible in app, you can’t use email but they can.

Want to pay a card you have to send a transfer to an account they give you even though there is a button for it in app nut that doesn’t work.

Deteriorating as time goes by with worse and worse customer service.
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Response from developer

Good afternoon. To better help you with the situation you reported, please send us your phone contact to mobile@millenniumbcp.pt Thank you

Errors

The app does not work properly if you don’t have a Portuguese passport. Annoying

I can’t input my foreign passport number to update my data!

Talked to customer service and sent emails and nothing

Erro nas actualizações de dados - URGENTE

Estou a tentar actualizar os meus dados e na parte de actualizar o meu documento, aonde eu devo colocar o meu número de passaporte não fixa a informação inserida. Logo que todos os fields estão completos clica no continuar e ele apaga somente o meu número de documento e não consigo terminar a actualização. Depois o banco da 15 dias desde o dia que se começa e com esse erro possivelmente me podem fechar a conta. Uma coisa que nada tem haver com o dinheiro que depoisito. É urgente é que sinceramente para um banco coisas como essas não deviam acontecer pela segurança dos dados do cliente.
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Lucinda from Reriz

Millennium bank is always on hand for banking in portugal. Thank you!

0880

0880

O meu banco preferido

Só que até agora ainda não foi possível ajudarem em comprar a minha casa. Tenho questionado sempre esta questão mal resolvida.Obg
Aurora Barradas

Fácil de usar

Este aplicativo é mil vezes mais simples do que ter que lidar com os humanos nos balcões da capital algarvia

terrible bank terrible service terrible app.

The worst bank you can imagine. You will regret dealing with this bank every time you use its services. A unique mix of incompetence and bureaucracy, and a clear example of the consequences of a de facto monopoly in Portugal's financial services market.