Mindbody User Reviews

What users say

Top reviews

Love

So great to have all my classes in CT and NYC organized in one spot!

Horrible app to set up payment

I’ve never had a good experience with this app! Terrible in navigation experience in finding and booking classes. Unable to proceed with payments. stripe integration was a nightmare. I got asked for payment verification 3x at least! Why can’t it be seamless and be done in one go???!!! Terrible

Endless Bugs

I have used mindbody since at least 2020. It is easy to find studios but it’s become harder to book them.
It seems every other day there is a glitch that forces people to create new accounts despite having accounts or not allowing them to signup ahead of time, view reviews, or class details. What is the point of an app meant to help you reserve a spot ahead of time when it is consistently having bugs that disallow that option. It makes it a very pointless app. The studios I attend can sign me up for the classes I want ahead of time in person and since this app is consistently glitching I will move to that method.

I also work at a studio using the Mindbody Business platform and we are making plans to leave this company as it constantly creates malfunctions for our clients and an overall dissatisfactory experience for everyone involved with little care, feedback, or action to fix from the Mindbody team.
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Exceptional

I can’t say enough about Lacon Fitness and Tan. The staff, members and facility is beyond my expectations!

Make sure you read

If I can give this app a zero I would. The on boarding process it’s not the best. If you decide to cancel, they won’t let you cancel until you talk to somebody and then after you talk to somebody, they refuse to cancel your account unless you pay them $214 probably more depending how far you are in your agreement with them . I literally tried three months to cancel with these people and I have to make time to whenever they wanna talk to me and now they refusing to cancel
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Subscription Trap

This app is very easy to use: however, it relies on unethical subscription trap practices. When you buy a pass, there is some fine print noting that packages will autorenew, but you are not given any option to decline or turn off autorenew. Our (wonderful) Pilates studio uses this platform and tells us we have to email them so they can manually go in and turn off autorenew on our accounts! Not having a way to decline or disable autorenew in the app is unacceptable and unethical. I shouldn’t automatically be charged hundreds of dollars to autorenew passes without confirmation!
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Fab

Fab, love it.

Kicked out of class

I used Mindbody to join at a studio I’ve been yo dozens of times and just got kicked out of class because Mindybody showed me enrolled but the studio had me as waitlisted. Wasted my time and really embarrassing experience.

Wellness needs

I absolutely love using the MINDBODY app to book my classes at They Flow! It’s incredibly easy, fast, and user-friendly, making it effortless to fit wellness into my busy schedule. I can book, reschedule, or explore new classes in just a few taps.

They Flow has become so much more than a yoga studio, it’s a true wellness community. The instructors are knowledgeable, welcoming, and genuinely care about helping everyone feel their best. Every class leaves me feeling stronger, more energized, and mentally refreshed.

If you’re looking for a simple way to stay committed to your health and wellness, download the MINDBODY app and book a class at They Flow. You won’t regret it!
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Bad UI

You would think that an app that has been around forever has functionality to export to your ical or google calendar. This is basic and frankly annoying to have to enter this manually into my schedule.

Limited ease when searching for types of classes, hard to explore venues / businesses when exploring classes; can only save.

Few red light therapy options in melbourne (????)
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Updates remove functionality

Latest update (June 2026) removed the ability to view details of a class if you’re booked in another one during the same time. This is silly if you’re at a studio that has multiple classes running concurrently and you want to keep tabs on enrollment numbers and instructor changes. It also removed the ability to view details (such as prerequisites) for classes level set by the studio. Mindbody also sometimes fails to deliver notifications if a class is cancelled. My studio owner complained they’ve repeatedly tried to get this bug fixed.
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It’s Spectacular!

I’m so grateful for the so simple way And especially for the opportunity to sign u for a class ahead of time! I ‘m sorry that sometimes I sign up to late But it’s ok! Thanks, Hugs & Blessings!! 🛐🙏🏻🎁🥇

Recent change creates a critical bug

Mindbody recently updated their app creating a bug that says that it is not time to book my gym class even though it is time. Then the class fills up before I have a chance to book it. I am now paying a ton of money and cannot book my classes. Please fix!

I hate the new update

The new update took off how many people have booked for a class

Terrible app. Horrible interface

I use MINDBODY because I have no choice. It’s simply the worst app on my phone but my gym gives me no other choice to book classes. All of the positive reviews must be bots. There’s no way anyone likes this app

This rating is inaccurate

Reading these reviews to consider using the app for our business. Many of these reviews are for the gyms using the app, instead of people reviewing the app.

Studio Bend

Studio Bend has become my favorite place when it comes to focusing on my self. I love how you walk in and feel so welcoming and everyone is so nice and helpful 🩷

Great for finding local yoga

I travel quite a bit and I often want to find local yoga studios. MINDBODY is always my first choice. If I can find a good studio nearby, then booking it and adding to my calendar is seamless. Sadly, not all studios are on MINDBODY so sometimes I have to do a google search and then book directly. That’s always a bummer.
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Xoxo

This app cares about people. It it such a great platform for business and also promoting local health and wellness classes! It’s so easy to book and lots of different classes to discover!!! LOVE IT!!!!

scam

They will scam you, keep charging you and make it impossible to delete your account!