Mindbody User Reviews

Customer Experience

Positive experience41.9% of reviews
Neutral6.9% of reviews
Negative experience51.2% of reviews

~ Based on 780 written reviews from the US App Store.

What users say

Is Mindbody Safe?

Mindbody: Fitness & Wellness appears safe based on user ratings. AppsHunter Safety Score for Mindbody is 98/100.

This assessment is based on 269,597 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.6% of ratings point to a safe experience
0.6% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 269,597 App Store ratings for Mindbody.

Is Mindbody Legit?

Mindbody: Fitness & Wellness appears to be a legitimate app. AppsHunter Legitimacy Score for Mindbody is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

User-friendly

Ease of use

Three taps

So easy and quick to make appointments with no time allowed to change your mind love it 😊

Schedule

This app makes scheduling classes so easy.

Can’t see individual class reviews

The app won’t let me see reviews for individual classes. If I see a class and want to see reviews for it, I have to scroll through reviews for all classes at the entire studio. I want to see what people have to say about this specific class, not every class that the studio has.

Calendar options

No google calendar option. Feels incredibly behind not to have it in 2026

Stingy about your data, loaded with ads

I only use this because my gym insists. It’s impossible to view your past history or track your fitness passes inside of the app.

Dysfunctional for online classes

This is a pretty solid app for in person bookings, but a total fail for online ones (erm, hello developer. Did you notice that we had a little thing callled COVID a while back and a lot of places started offering hybrid/ livestream options). So if you want to book an online class, at the time of writing you need to go to the organisation’s webpage and book in the MindBody browser interface. Also, if you are looking at a studio schedule, you may not be seeing their actual schedule because the online only classes won’t show at all. If I was a studio owner and offered online classes, I’d switch to the Momence platform, which is clunky for online class bookings, but can be made to function, whereas MindBody doesn’t work for it at all.😒
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Great App!

I use MindBody to book classes at my favorite fitness studio. The app makes it super easy to select classes, check reviews for individual instructors, and add classes to my calendar app! Also I can handle payments in the app easily updated credit card information.

Amazing yoga at Yogasynergy in Newtown, Sydney, Australia

This is the best school of yoga I’ve been to. Wonderful warm and friendly community and excellent teaching. Love it!

Useful app but would love a design that helps with scheduling

A scheduled widget would be really helpful for people who don’t want to sync with calendars. The homepage is also very hectic, a lot of imagery of a lot of different sections, makes it hard to focus on any. A page tailored to personal preference - schedule, passes & favourites all on one page without having to click on multiple different areas would be super useful.
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Hard to cancel membership

Tired to cancel a trial membership but was so difficult to do so other than that good offerings in the area

Irresponsible app

This service does not take any responsibility or support when their listed vendor is in fact a fraud. You won't be able to get any help or reimbursement even when the vendor is no longer in operation. Even when vendor stops business, this app does not do any proper check on vendor's business status and mislead users. Closed businesses are still shown active, and Mindbody still has transaction opened for them. Even if you are paying through the app with registered card in the wallet, Mindbody cannot do any cancellations even when you haven't received any service from closed vendor. It's a terrible service with no protection for its users. When you use it, be aware of these risks.
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It’s slowly improving

Can we bring PLEASE back the widget for iPhone???

Love this place so much!

It is a highly motivating place with a pleasant, respectful. Luis is very friendly and attentive, and explains very well how to do the exercises without getting injured.

Non-intuitive, messy app

Really detest MindBody app. Impossible to delete studios I no longer use; zero customer service, they just refer you back to the studios

Allows insolvent businesses to collect money

If you’re using this App to make payments - check if the listed business even exists. I booked my pilates studio through Mindbody for 3 years. The moment I had my first problem (studio ceasing existence, my money for 10 classes being stuck), the app backs up and says everything to be solved directly with the studio. Ok, but Mindbody don’t even want to take down the ability of the studio to take payments - so people keep bringing money to a business that puts in writing they “ceased existing”. Absolutely irresponsible way of doing business from Mindbody.
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Even the website is an ad

Say no to wasting one’s time!

Highly recommend

I originally joined the movement because I was dealing with an IT band injury and wanted to strengthen my leg and core muscles, the instructors have designed their classes to fit any experience level and have opened a new world of fitness for me, would highly recommend to everyone, especially the guys.
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Impressive!

Loving all the classes at Impact studio!

Convenient

Great for booking classes!