Canada
Canada
No help center/ Poor functionality
I recently moved to a new city and the studio I joined is not showing up in their list. I went to their help center but there is no help. Only articles unrelated to my particular issue.
Count is always wrong
No support between f45 mindbody and lionheart you get the run around. No resolution. Not the studios fault.. but someone has to be responsible for members class count to be correct! Been 5 years it’s still wrong! So I gave up.
Crashing
App keeps crashing, it’s such a pain.
Totally unreliable
Often does not work and prone to bugs
Really disappointing
App is only really useful to book classes and isn’t well designed to do so. Key function to add a class to your calendar doesn’t work.
App icon is an eyesore too and it collects excessive amounts of data.
App icon is an eyesore too and it collects excessive amounts of data.
Flat out terrible
This app is terrible. Poor user design. Frequently times out. Will only let you see your last 7 check ins.
Terrible app
- Occasionally logs you out for no reason
- App gets stuck on booking of classes
- Takes forever to load
With every update somethings are fixed, some get more broken.
Use the other F45 Training app.
- App gets stuck on booking of classes
- Takes forever to load
With every update somethings are fixed, some get more broken.
Use the other F45 Training app.
Consistently a horrible app
Sooo simple but it fails all the time. Basic app use case, please fix
Terrible app / great workout.
Fix the app you cheap b@$terds!
Crashes every time you book a class
Fix your app so it doesn't crash every single time you book a class
Terrible
If you accidentally log in via Google SSO, you cannot log out. You are stuck. It's super annoying
Needs auto fill and progress tracking
How does this app not track the number of classes you’ve taken ??? Also needs auto fill for username / password
Account conflicts
This app is so infuriating, I have an account via Google and instead of logging me into the account I use for my training. it logs me into an account I use for work, it just logs you straight in when you click google instead of allowing you to choose the login. I cannot even delete the account it’s logging me into. This app is complete garbage. Fix it!!!
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Couldn’t even open the app
Deleted immediately, couldn’t even get past the first page to choose my location. Was frozen the whole time. Closed and opened the app multiple times. Not useable at all.
Unusable
Immediately crashes
App doesn’t work
App immediately freezes upon opening
Horrible app
This app is horrible. I’ve heard great things about the actual workouts, but can’t even get the app to work so I can actually schedule any workouts. Someone needs to fix this app fast.
A cheaply made app with a bad UX
This app is awful. Not a single part of the user experience is streamline or easy to use. It’s embarrassing that a business that is so expensive offers such a bad app. I feel bad for the franchise owners who have little say in the building and improving of these products. You also need about 5 different apps if you want to participate is challenges and track your progress in workouts like Benchmark.
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App is very clunky and usability is subpar
Love f45 and their classes. The staff is amazing. Given the size of the company, the app is very non-user friendly.
Things to improve upon:
1. Scheduling multiple classes at one time is not possible although, there is an option to “book multiple”
2. The app loads very, very slow when trying to see the next day to book a class, let alone for the next several days or a week out
3. There were issues with booking more then one class where error messages were being displayed that enough “passes” were not purchased when one had an unlimited membership
4. The user interface depicting upcoming and previous classes does not appear to be easily displayed or understood.
Things to improve upon:
1. Scheduling multiple classes at one time is not possible although, there is an option to “book multiple”
2. The app loads very, very slow when trying to see the next day to book a class, let alone for the next several days or a week out
3. There were issues with booking more then one class where error messages were being displayed that enough “passes” were not purchased when one had an unlimited membership
4. The user interface depicting upcoming and previous classes does not appear to be easily displayed or understood.
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