The app has crashed on me and won't let me access it
I tried it out for a week and I liked it.
A day or two after I paid for the app, it crashed on me and never recovered.
I emailed support, but no one has responded to me.
Can someone help me get back on the app?
I'd love to use it.
If I cannot use the app, I'd like to receive a refund.
A day or two after I paid for the app, it crashed on me and never recovered.
I emailed support, but no one has responded to me.
Can someone help me get back on the app?
I'd love to use it.
If I cannot use the app, I'd like to receive a refund.
Constant crashing
App crashes everytime it’s opened without fail
Automatically resubscribed even when I cancelled
I have cancelled this subscription and deleted the app and 2 years later now I’ve been charged for a new subscription even though I don’t even have the app downloaded in my phone
Please get in touch with me why this is happened because nobody has got in touch with me. I could say this is a big scam!!!
Please get in touch with me why this is happened because nobody has got in touch with me. I could say this is a big scam!!!
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Good app terrible customer service
I wanted to try this app, and signed up for the one week free trial because it said that it would send a reminder to cancel before being billed for the full year.
Long story short - there was no reminder and I was charged for the full amount. The app states that I have 14 days to request and receive a full refund. I emailed them with screenshots of the charges the same day I was charge, which is almost a week ago now and I have not received a response whatsoever.
I would likely have paid happily for this app in the future, but knowing now how impossible it is to connect with anyone, I definitely will not be.
Long story short - there was no reminder and I was charged for the full amount. The app states that I have 14 days to request and receive a full refund. I emailed them with screenshots of the charges the same day I was charge, which is almost a week ago now and I have not received a response whatsoever.
I would likely have paid happily for this app in the future, but knowing now how impossible it is to connect with anyone, I definitely will not be.
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Great courses and app
Great app but please add a search feature! It’s so basic but sometimes it’s hard to find the exact course I’m looking for
Great app!
Nice mental health exercises and really easy to use. I enjoy it a lot.
The most helpful app
The best coaching app so far I’ve found.
Ein fantastischer Gefährte zur mentalen Gesundheit
Ich liebe Mindshine!! Die Übungen helfen mir mit alltäglichen Herausforderungen sowie meinen mental health Zielen - insbesondere die Atemübungen!
Needs improvements
So I’ve been subscribed for a while and there are alot of positives about this app. The courses and techniques are great - they provide little text boxes within the exercises for you to add thoughts/journal and look back at in future. It’s a great way to really engage in the activity and it makes it easy to take a few mins out of the day to complete one and reframe or resolve worries that you’re experiencing in the moment.
After using it for a bit, i noticed there were many areas that could improvements. There’s for some reason quite a lot of screen freezing, especially when using the mood tracker so a lot of refreshing is needed when using the app. I think the mood tracker could use some more emotions or at least an “other” option because it doesn’t really cover many feelings.
The courses also don’t appear to save progress, so when I come back to a course to complete it, it doesn’t have a record of the exercises I’ve already done and just refreshes which is slightly annoying.
After using it for a bit, i noticed there were many areas that could improvements. There’s for some reason quite a lot of screen freezing, especially when using the mood tracker so a lot of refreshing is needed when using the app. I think the mood tracker could use some more emotions or at least an “other” option because it doesn’t really cover many feelings.
The courses also don’t appear to save progress, so when I come back to a course to complete it, it doesn’t have a record of the exercises I’ve already done and just refreshes which is slightly annoying.
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Could be so useful
This only opens the first time I install it. I’ve installed it 3 times and it’s only opened those times. Any time after, the logo keeps repeating and it never proceeds to the app.
Response from developer
Hello Brand3lynn, thanks for your feedback, we are sorry you were experiencing technical difficulties. Since your concern, we have released new versions of the app that should have resolved this bug. Please let us know whether it works for you now and feel free to contact our user support any time through our App or webpage. All the best, Monika from Mindshine
Super helpful
This app helps me daily. Sometimes you need a coach to just talk you thru steps on how to process certain emotions. I love to read but sometimes I need a voice in my head other than my own and this is perfect for that. Wise insight and useful tools to help you thru. The Mighty Mornings help start my day off right. Highly recommended.
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Response from developer
Hey WAHM MBA, thank you so much for your review! We are happy you like the app - that is what keeps us going! All the best, Monika from Mindshine
Amazing
I love this app, so many tools to utilise, I suffering with poor mental health at times and this app really helps me to put things into perspective and helps me to feel so much calmer
The app my soul needed
This app feels like a hug for the soul. I love it, and find myself opening the app more than I open social media. Would highly recommended if you want to feel better, happier, lighter, and more free. I hope they continue producing content, maybe more journaling prompts for specific scenarios/life events?
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Great App
This is one of the greatest apps! I remember 2 years back they made the app completely free to help people fight covid. That helped me a lot and once when I get the opportunity to contribute my gratitude to the app, I upgraded to the lifetime membership. The app is real life changer for me
Loving it!
Quick start for my morning routine.
Response from developer
Lules2002, thanks for your great review. We are happy you like the app!
You’re not entitled to everything being free
This is a great app. Had to add a 5 star rating to offset the one stars because of the complaints people had to spend money. This doesn’t make an app a one star. Go volunteer for free as your career and see if it puts food on the table.
Great app so far. Love the small tasks
Worth upgrading
Truly amazing
I think this app is absolutely incredible, and I would highly recommend it to anyone looking into not just wellness but also mind training in general. The one thing I could say critically is that, during meditation courses and sessions - the voice of the coach/narrator is quite clinical at times, and can take you out of focus on a good breathing exercise. For many users of other good meditation apps, the voices tend to be very soothing, rhythmic, and aligned with the meditative experience. I found myself getting frustrated that this voice was, unexpectedly and matter-of-factly, interjecting (sometimes with assumptions that it’s not going well - “struggling to concentrate, don’t worry”) through the exercise. I’d love this app 100% (instead of 99%) if it just incorporated a little more softness and calmness into the meditative voiceovers. All in all it’s an amazing app and I’ll remain a happy paying customer.
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Love
Love
Not really made for iPads, it seems :-(
I downloaded the app, but it is only horizontally-opposed on my iPad screen, the way that apps designed only for the iPhone appear. It is awkward to use my 12-inch iPad standing on its short end - nobody really does that with their larger tablets. Disappointing - I wanted to try this app. Deleted it off my iPad.
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Response from developer
Dear Tutored, we are very sorry to hear. But since we are quite a young company, the App is not available on special iPad formats. Since all our exercises are audio-guided, the screens size does not have a big impact on the usage. Maybe you would want to give it a try on mobile? We would be happy to see you in the app some time again :)
