Disappointed
Worst company
Unprofessional
Great idea, too bad it’s a scam
Steals your money
Scan
company is closing down
stupidest, most outrageous way to handle their need to close their company. i'd encourage anyone considering transitioning to the company they're "partnering" with to skip that and just get a secured credit card if you can handle the upfront deposit they require. also keep in mind that cards like these inflate credit scores other than your FICO score - the one actually getting pulled. if you have anything major on your credit report, check your FICO score for free - it'll be a good hundred points below whatever a company like credit karma shows you.
my last review was 5 stars - that was from early on when the company still went by fizz, and before they changed to a subscription-only service.
my account was grandfathered in, so i don't have to pay a fee to continue to use my card. that's good, since i signed up for a free service. but last night i received an email vaguely alluding to "usage patterns" that dropped my spend limit to $300, when i regularly use my card for a variety of expenses and do so responsibly and always have funds to cover. contacting chat support has resulted in an attempt at reassurance that took two levels of AI chatbot just to get sent to a real person - the reassurance being that the usage patterns are nothing that *i* did, but just due to changes to their program that were completely unannounced.
any company that drastically decreases your spending ability, credit card or otherwise, when you have done absolutely nothing to warrant it as a customer, and does so without any kind of transparency or explanation, is not a company worth supporting. mine is just another company in a long line of companies that started out great and gave into ensh*ttification.
All Cards Closed With No Warning
Mine Card doesn't exist
All good things come to an end
Update on
When I gained my VA disability with a back pay of $16k someone at STEP tried to steal that money by diverting the deposit into their own account. Luckily the VA put a stop payment on that deposit and I was able to open up SoFi which is reliable. STEP acted as if they were ignorant to the situation and wasn’t any help at all. All Mine had to do was stop placing daily freezes on accounts which is abnormal of how our US credit system works (monthly). They could have still offered low lines of credit $100-$500 depending on credit factors to provide a reliable credit building company. What a waste of potential due to poor decision makers.
The concept shouldn’t be a daily one. Everyone understands how credit works this has nothing to do with actually fixing credit. And every time that I pay my balance you people freeze my card. Stop doing that
Useless and going under
Card frozen
Zero Communication
I liked the card before the rebrand but after forcing the MoneyGPT and the new subscription requirement for any account not grandfathered in, I’ll be closing the account.
Unusable
Don’t waste your money
AVOID
Not recommended
ALL CARDS FROZEN
This freeze is apparently “not due to security risks” which they stated in a follow up email. Honestly, it’s all just a big disappointment. How can it not be a security risk if all cards are frozen? I hate that they have no idea when this issue will be resolved. Definitely time to move on to a new app.
