good
Smart app
没有中文
Sucks
Kept charging me despite in-app cancellation
Cluttered app
I hope this company fails
Is this really necessary for an app like this?
I plan to avoid all restaurants that use this app in protest, starting with Sugarfish.
If you’re a restaurant using this platform please consider switching to another company. If you’re a VC or venture debt firm, I hope you see this review and consider not investing, or if you do invest, please cause management to be replaced.
I will return to visiting the restaurants (and booking frequent large parties for my company at those restaurants) if they switch platforms or if minitable changes this practice plus fires the product manager responsible, and promises to give negative references about this PM to future employers
Update: The developer noted in its reply that the place in line can still be seen from the web. However, when you go to the website there is a giant popup covering the screen, requiring you to hit “continue on web” which blocks the information.
If it were to do this on just the first time visiting the site that would be one thing but when you refresh the site to see if your place in line moved (which is a common user behavior), the pop up returns every single time, requiring you to click “continue on web” over and over.
Either have the pop up show only one time, or make the popup smaller so I can still see my place in line without downloading the app or continually exiting out of a popup.
Be honest, don’t give me this ai-crafted corporate fake-polite slop response. This UI was done intentionally to drive user signups at the expense of user experience. Everybody with a brain can see that immediately when they use the service. I’m guessing it’s so Minitable can show a user signup chart that’s up and to the right to investors to trick them - despite likely low engagement per signup (most people likely just sign up to avoid the poor UI of the web version).
I hope this company fails
Is this really necessary for an app like this?
I plan to avoid all restaurants that use this app in protest starting with Sugarfish.
If you’re a restaurant using this platform please consider switching to another company. If you’re a VC or venture debt firm, I hope you see this review and consider not investing, or if you do invest, please cause management to be replaced.
I will return to visiting the restaurants (and booking frequent large parties for my company at those restaurants) if they switch platforms or if minitable changes this practice plus fires the product manager responsible, and promises to give negative references to future employers
Response from developer
Hi Thom Yorke's Lazy Eye, Thank you for taking the time to share your feedback. We’re sorry for the frustration caused. We’d like to clarify that you can always view your place in line directly on the web without downloading the app — just choose “Continue on Web” at the bottom of the prompt. The app is optional and only provides extra features like real-time reminders. We’re committed to making the experience simple and transparent, and your feedback helps us improve.
Scam advertisers
Disgraceful Dark Pattern
However, you are now just given a link that leads to their app listing, trying to force you to install their app and sign up for an account.
This is incredibly misleading and dishonest behaviour. They specifically worsened the user experience in order to push app downloads and signups. Why take away the webpage, instead of just offering both options? Giving 1 star only because I can’t give 0.
