Worst money I spent getting married
This was a total ripoff and I'm not saying that because they only give you the forms. I'm saying that because they offer absolutely no support through the process. If you have a question they never bother to reply. If you call their number you'll actually get an error message. If you email them to say, hey your phone number isn't working, no one will ever call you or email you back. I paid for the premium service which is anything but premium.
The app is clunky and the instructions on it are vague and unclear. It's clear they don't care about you or your name change. Apparently they're just shooting fish in a barrel. There are a bunch of name change service comparably priced. There's no reason to use this one. I'm filing a complaint with the BBB. Total ripoff.
The app is clunky and the instructions on it are vague and unclear. It's clear they don't care about you or your name change. Apparently they're just shooting fish in a barrel. There are a bunch of name change service comparably priced. There's no reason to use this one. I'm filing a complaint with the BBB. Total ripoff.
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Package never arrived
I paid for their services in early Aug. Received an email Sept 9 that my package would ship on the next 3 days… never received the package, no one would answer the phone, emails, or IG messaging to inquire. Went completely dark after being paid and having access to my personal information
Huge Fan!
This service prepared for my visit to the Social Security and DPS offices! Everything was already filled out. The best part is that they give you a “what to bring” list with each category of your name change: ID, Social Security, Passport. I am so grateful. Don’t hesitate! Purchase the full service and save yourself dread and anxiety.
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Please do not use this site or app
I can’t use the kit because there is no where to let them know to send the kit. I filled out everything, I did everything, I followed every instruction!
Wrong info
Fees were wrong and outdated. Only for used by mail was passport form.
