Not well integrated with iOS
No Apple Pay. No Sign in with Apple account. Feels like a way to gather personal information and sell it rather than a restaurant storefront.
Downloaded just to use the one time discount, and will delete immediately after.
Downloaded just to use the one time discount, and will delete immediately after.
Unusable
Created an account online on my phone: says invalid email and password. Created an account on desktop web browser: says invalid email address and password. Downloaded app and created account there: invalid email and password. Sent password resent link and changed password AND copied password: invalid email and password. Literally the worst I was going to try you guys for the first time & now I think I’d rather never try. A big middle finger to this horrible UI across all platforms.
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Slowww + cant look at menu
Deadly combination of every page taking 30+ seconds to load and needing to click through about 4 of them before we can even see the deals or the menu :) one-star because three-star reviews with these issues dont get noticed
Option to look at the menu
There should be an option to look at the menu without having to pick a location. Picking the location is bugged. Getting dinner somewhere else tonight.
Disgusting place!
Will never dill with this company again. An error in the app on my address cost me a $20 error and they weren’t willing to help me.
No Applepay
Please add Apple Pay to your payment method, this should be a simple but essential feature for a modern restaurant…
App is great, reward program is meh
MIXT is my new obsession so I installed the app to check out the rewards program. It’s so sad. You have to spend over $400 before you ever earn a free salad. That doesn’t really seem like an incentive to drive customer loyalty. Disappointing
Please allow user to look at the menu before picking a delivery time
The flow is a bit confusing. You have to go through several annoying steps before you can even see what the menu options are. Would much prefer the more conventional menu -> delivery -> delivery time flow if possible.
Physically does not work
The new app that I downloaded on 6/8/2025 does NOT work! You go to your bag, app says “time is no longer available”, takes you to another screen to choose another time but it’s blank and you can’t do anything.
Error 941
Good for rewards but useless for ordering. I just get cryptic and unhelpful “error 941” messages.
Garbage
The app is full of errors. Please do something. It’s infuriating and I’m trying to cut out ordering through Uber.
Just like website, functions barely
I had to switch to the app because their website freezes during the payment process. Essentially, the app is just their website rendered in an app format. It’s challenging to scroll through the ingredients and figure out the available options.
Way too many forced updates
It’s a salad ordering app not exactly a looming cyber security threat.
App crashes
Terrible app. It constantly crashes and there’s no way to clear cart and start over.
Can’t “add to order”
When using this app, if I add a favorite or previously ordered salad to the order, it won’t let me add another menu item without resetting the cart. Super frustrating as what should be a short cut turns into an endless loop on the app. :(
Wonky App
If you take too long to complete a pickup order, the app will prompt you to change the pickup time window. But when you go into the drop down window for available times, it’s blank.
Sign up / sign in broken
Tried multiple times to sign into my account, sign up for a new account, sign up for a new account under a different email address or phone number… All failed with some kind of error message about my account being blocked or email or phone number already being used. Password reset process doesn’t send me an email. it shouldn’t be this hard to order a salad.
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Glitchy app
Attempted to use the app with a reward twice while paying in person at the Santa Monica location and both times the app scans the code but doesn’t deduct the price. The first time I contacted customer service and was ghosted. The second time the app deducted the price on the register and again I was charged the full amount. Then the app wouldn’t close the screen with the QR code for the reward, even when the app was forced closed. I deleted the app. Too much trouble for a rewards program, which is a shame because the food is great.
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Bad UX
Completing an order seems to be a pain point in development for the engineering team. Website is somehow worse
Awful app
Terrible in every way possible, doesn’t take Apple Pay, loses your orders while making them, extremely buggy and full of crashes. Do better.
