Mugs
Worse than torture tryna book one of these
Great service
On time, polite and good driving
Unreliable
Just spent the past hour attempting to get an mk connect spam clicking the book button and just kept getting “we’re currently experiencing very high demand” I use this app fairly often maybe once twice a week and I can say for certain these drivers are not using their vehicles to their full availability, I will get into a 8 seat mk connect and only 3 of the seats are filled other than the driver. This is a great app especially because of the unreliable busses but this is starting to get worse than the busses not being able to get anything.
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Last min ride to collect my car,
I called The lovely driver miran , to ask if he could collect me closer to my address, as unable to put exact address in for collection , he was so very kind and drove up the road to get me, lovely friendly chat on route, drove well, and I felt safe,
I was his last ride of the day , so grateful I was able to book my ride as I thought they finished at 6 pm
I was his last ride of the day , so grateful I was able to book my ride as I thought they finished at 6 pm
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Convenient and reasonable
Thank you to all MK Connect drivers for providing comfortable journey at reasonable price. Drivers are very helpful and maintain patience while getting onboard. I like to travel through MK Connect as it means I can get familiar with different areas of Milton Keynes at no extra fare. Journeys are smooth and good to show kind gestures to other passengers.
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Rides stopped showing
This was a really good service when it worked. You had to time it right and be patient but if you allowed for the time it was a great way to get from a to b without bearing the public bus, and particularly helpful for those with additional needs like myself. It now doesn’t give a ride option but just shows the regular bus service, which if I wanted to just use that I wouldn’t be on this app!!
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Great company
I was born with hydrocephalus which has damaged my brain and vision so can’t drive and this service has given me independence and is cheaper than taking taxi
Throw the app away
Just throw it away, fails you when you need it the most. I wish there were stars lower than 1.
Unreliable
Unreliable service
Good review
Very good service timing getting better too
Time
It will great and useful if it start from 5 am to 11 pm
bad
always late never on time
Inaccurate Timing
Firstly the pickup time is usually abnormally long. Also, if you were given an estimated pick up time, and you start doing other things to meet up with the timing, the estimated time may change to earlier. And the driver will only wait 2 mins even if he is picking 15 mins earlier. Example: I planned to drop kids off in school 8:00am before heading to work. So I booked a ride with estimated pickup 8:17am. The ride arrived 7:58 and waited for 2 mins before leaving. That is 17 mins early. It is tough to work with such a wide change in timelines.
Secondly there is no estimated final destination arrival time at the point of booking. The arrival time you see on booking is the time the driver will be arriving to pick up point.
Secondly there is no estimated final destination arrival time at the point of booking. The arrival time you see on booking is the time the driver will be arriving to pick up point.
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3 stars only for the drivers who are always kind
This service is of no benefit to those trying to get to work, college or school. It replaced the bus service I once had where I live. It’s very difficult to get a booking due to high demand and the app is inaccurate in informing people when your driver will actually arrive. When you get in the vehicle it’s impossible to know when you will actually reach your destination. I’m rarely ever on time for work. The service has been running since 2020 and it’s not getting any better. I miss having a reliable bus service with a timetable and affordable ticket options. There is not even a day pass option for mk connect unlike for Arriva. I’m sure the service is saving the council money, but at the cost of other peoples’ jobs!
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Great - Definitely recommend
Better than a taxi
Disappointed
How come I’ve been sat here over 1 hour trying to book a connect. This is not the first time happening, it’s happened over 11 times in the past two weeks, till the point I’m extremely disappointed. I’ve been sing mk connect for the past 4months and that issue is too frequent for me. There’s clearly a high demand for it, so provide!
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Anynomu
Easy ride and cheap, just plan ahead if advice
Mk connect
I downloaded connect so I don’t have to get a bus… so why 90% of the time I’m being told to
Get a bus
Get a bus
Usually late
Drivers are usually late. The ETA always shows 19 min and it’s being showing this bug since forever. The Cancel ride button doesn’t work in iPhone SE. And it’s not possible to call drivers. An app error it says. Fix this issues please
Transport
Such a terrible transport can’t always get one it’s so stupid
