Couldn’t get remittance
First time used today, funds removed from my bank on debit card. Email received that money is ready for pickup. I went to Mlhiiller and couldn’t get the money. Staff said it was a uniteller problem and couldn’t be fixed today. They told me to send money again with a different remittance provider. Very poor customer service.
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Service
Love the service. But lately been getting an error message about Japan. Thanks if you all can resolve this.
Refund
STAY AWAY from this scammer. I cancelled the transaction and they promised me that I would be receiving my refund in 7 business days but it did not happen. I emailed ML Remit by Mlhullier but no response. Their website looks legit but I suspect they just use it to scam people like me. Beware!!!!!
Easy and convenient to use!
You can send anytime and anywhere.
I dont recommend this app.
I used this app for the first time to send money and used the bank option for payment. Waited for the whole week and all of sudden receieved
an email in spanish saying that my transaction was cancelled. Called the customer service number in the app whisch is uniteller and said that they sent me an email asking for my id to complete the money transfer. But i didnt receive any aside from the cancelation email. I requested a refund an said that it takes 24-48hrs to be refunded but i havent received any after the given time. Called uniteller again and said the same thing that i have to wait 24-48hrs. After 2 days i called again and unitter said because i used the bank option for payment it will take 5-7 days to be refunded and but i need to send an email to them stating that i will not do a dispute with my bank before they do the refund. Lots of misleading information and the supports needs a lot of training and are very rude when you dont agree with them. they dont listen and just keep repeating what they only want to say which is so frustrating. I will not recommend this app because of the poor customer service and the refund process.
an email in spanish saying that my transaction was cancelled. Called the customer service number in the app whisch is uniteller and said that they sent me an email asking for my id to complete the money transfer. But i didnt receive any aside from the cancelation email. I requested a refund an said that it takes 24-48hrs to be refunded but i havent received any after the given time. Called uniteller again and said the same thing that i have to wait 24-48hrs. After 2 days i called again and unitter said because i used the bank option for payment it will take 5-7 days to be refunded and but i need to send an email to them stating that i will not do a dispute with my bank before they do the refund. Lots of misleading information and the supports needs a lot of training and are very rude when you dont agree with them. they dont listen and just keep repeating what they only want to say which is so frustrating. I will not recommend this app because of the poor customer service and the refund process.
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Transfer Fee
I like that ML Remit they have a three days weekend flash sale with locked in foreign exchange (fx) rate. Whats awesome is my family in the Philippines receives the money anytime just like the money in minutes offered by Western Union. I chose to use ML Remit because of the convenience and the transfer fee, very affordable and secure transaction. Recommended to all who wants to send money to their love ones.
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Really bad service
I downloaded the app because they said they pay better for the dollars and we have a emergency so I send money to my wife’s but the money can pick up until three days later I call them and don’t have a service customer I think is one person only to answer the phone and she asking me for many questions and ID cards to check my identity and she don’t do anything to help me so I don’t recommend it to anybody
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Awesome
Awesome
Easy peasy
It was very easy with higher exchange rate than other remittance company i’ve used before. Thank you!
It takes time to log in
It is very annoying that we have to wait so long before we can make a transaction or want to log in..sometimes if I am in a hurry I have to reboot my phone..my gosh m lhuillier fix your apps..
Fast and easy
I like to use M.L remit it’s very easy to use and always quick all my friends and family in Philippine are happy cause three are many convenient locations thanks for being there for me and family
Safe and Convenient
Easy to send money to my family In Philippines just for $4.99
Avoid this app, it’s 100% scam
They cancelled my account 3 days after I registered my account and they provided no reason. I suspect the company is being investigated by law enforcement
App doesnt work
Although available for download but its useless. Doesnt work at all.
Not working
Cant even create an acct. i can only put my bday, personal question and answer,cluck agree button and nothing else. Once you click submit it will tell you to answer all but you cant because they are grayed out
Not enough info
The process is too confusing with not enough documentation. I will check back from time to time and change my review when this is resolved.
Ap still does not work
I set-up touch to open the app and it still always makes me type in my user name and password. I tap on the arrow to select the country I want to sent funds to and the app shuts down. Their IT people need to do some work before they make the app available. Remitly works great, I will continue to use Remilty and will try the M Lhuillier new app again in a few months.
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ML
I’m so upset when my cousin not received the money right away when she go to ur store because of ur internet so loading then the staff tell my cousin that u need to wait because the money not yet sent or online but I already received the confirmation that the money ready for pick up ..
