Useless iPhone app
The log on button has not worked for a month. App is useless.
Was good but nów useless
Unable to login NO keyboard prezented when over the account or password, popu with scan text whats that where is keyboard ?
Rate of Return
Would be useful if the Account summary financial year would include a rate of return for both previous years and current year to date
Can't log in
The app always crashed. Most of the time you can't log in. It just does nothing when you press the login button.
Used to work fine but not any more
Well I used to successfully check this app a couple of times a week and still want to. But now I click the Login button and nothing happens. I deleted and reinstalled with same result. Seems like the new security procedures also lock out legitimate customers 😩
Response from developer
Hi Access point or mesh, we are sorry that you're having issues with the app. Please email us at contactmlc@mlc.com.au or call us on 132 652 so we can investigate this further. Thank you.
App not working after latest update
After the recent update the app is stuck on the login page. Clicking on the Login button does nothing. This is on iPhone 15 with latest OS.
Update
Update doesn’t work
Good app…..but.
Can we please get an update to address the face recognition signing in issues.
I haven’t been able to get in to the app for a few months now.
I haven’t been able to get in to the app for a few months now.
FaceID no longer works
Please update the app to fix the FaceID problem.
Latest 18.0.1 Face ID problems with iPhone 16
Now fixed and working fine 5/5. Appears was some sort of temporary activation issue. . Thx
Latest 18.0.1 Face ID problems with iPhone 16
Since recently Face ID says can’t activate. Delete app and reinstall and setup Face ID successfully first time along with a pin. First login is fine but subsequent logins say can’t activate Face ID at this time. MLC please fix this.
Unhelpful app
This app is not very helpful. Particularly when trying to get quick numbers for my tax documents.
The transactions list needs to show the balance after every transaction so I can see how much my balance was at a particular moment in time. I shouldn’t have to log in to the web version and export a report for this.
Consider people that may also want to see the data based on calendar year not financial year, maybe provide an option??
The app is severely limited and forced you to open web version to do anything.
Consider updating and extending your UI colour scheme as well. The orange everywhere is very monotone and underwhelming. This app feels like it’s stuck in the past. Very disappointing.
The transactions list needs to show the balance after every transaction so I can see how much my balance was at a particular moment in time. I shouldn’t have to log in to the web version and export a report for this.
Consider people that may also want to see the data based on calendar year not financial year, maybe provide an option??
The app is severely limited and forced you to open web version to do anything.
Consider updating and extending your UI colour scheme as well. The orange everywhere is very monotone and underwhelming. This app feels like it’s stuck in the past. Very disappointing.
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Basic app
This very basic app with limited feature. There should be better design and some graphs to make it more user friendly.
Back button
Back button for Apple not working
Very simplistic
Would be great to see more features like changing portfolio and looking at insurance numbers
Change it up
Please consider changing the photo at the login stage. After several years I’m tired of looking at the same image of a 50ish white male. I don’t identify with this image and it’s a dated representation of your customers.
As stated in a review from over a year ago, please review the need to print forms and post them to update details.
Otherwise the app does everything you would expect it too.
As stated in a review from over a year ago, please review the need to print forms and post them to update details.
Otherwise the app does everything you would expect it too.
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Not working for 2 days now. Can’t login
Thanks
Great App & easy to use
Downloaded the App onto my IPhone 11 & IPad some 18months ago & it is great, use face recognition & it is very easy.
Latest update on 30/03/2021 on iPhone
After updating the app to the latest version, I’ve found that when I open the app, a warning comes up saying there is a “later version”. When I press the “update button“ on the error message it returns me back to the apple store for the update but my phone is already up to date.
This has essentially made the app unusable because the app just cycles through to the App Store, without me being able to review my super info. Please fix the app.
This has essentially made the app unusable because the app just cycles through to the App Store, without me being able to review my super info. Please fix the app.
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Can’t Log In
Can’t use that app at all because I can’t even log into it. It just tells me my log in details are wrong, despite logging into the website with the same details
